Moss Reviews 205

Great tool for virtual credit cards. Seamless integration with ExactOnline and AFAS.

Haven't experienced the invoice and payments module yet, but have heard good stories about that as well from peers in finance.

Moss provides a hassle-free solution for company finances. Their app is very user friendly, it's saves you tons of time and it's easy to implement in your organization.

Moss is an easy-to-use and nicely designed app for employee expenses. It is very practical and a huge time saver for employees and financial admins alike.

As a company, Moss is responsive to new feature requests, and pleasant to work with!

Getmoss is a great tool for making and processing payments. We give budget holders their own virtual credit card, saving expense reports and improving cost control and accounting.

Great app to easily streamline, manage and scale your payment cycle. Very good and pro-active customer support.

Moss has made expense management so much easier for us. It saves time, gives clear spending insights, and makes approvals and card management super simple. A great tool for any growing team!

Managing company finances used to be a constant distraction from my business — chasing receipts, unexpected expenses, making sure the finance team wasn’t overloaded.

Now everything runs smoothly and I no longer worry about the finance side of things. The platform just works and the onboarding was seamless — both rare when it comes to b2b tooling. The integration with our accounting software is also handy.

For anyone scaling a business of any size, Moss is a no brainer. My only regret is not investing in it earlier as it would have saved me lots of time and money.

Amazing app—continually improving and getting better all the time!

Very good price-quality, fast onboarding, great support, can highly recommend! Real life saver if you want to stop wasting time and quality around all things expense management.

The customer support is top! Very, very happy with the product and the Moss team went above and beyond to help in the onboarding process

We've been using Moss for a while now, and honestly, it's made managing company expenses so much easier. The ability to create unlimited virtual and physical cards with custom spending limits is a huge plus, especially for keeping track of team budgets. The integration with our accounting software works really well too—no more wasting time on manual entries.

One of the things I really like is the high credit limits and that there’s no transaction fees, which is super helpful for a growing business. The cashback feature is a nice extra as well. That said, I do wish their pricing was a bit more clear upfront—we had to go through the application process just to get the details. Also, customer support can be a bit slow sometimes, which is frustrating when you need a quick answer.

Overall though, Moss has been a great tool for us, and I'd definitly recommend it to other businesses looking to streamline their expenses!

They are constantly calling annoyingly. At first they offered a trial period for 200 euros, which later turned out to be 160 euros per month for an annual subscription, ywithout the possibility of cancellation. I strongly advise against contacting them.

As the VP Growth at Enter I am a fan of this product - especially ability to send receipts directly to an email that matches them to expense. Also we are using Moss in approval flows to pay bills as well as to manage spend within teams - here we use a lot of one time use cards. I think we are not leveraging the full tool yet - here the Moss team could be more proactive in educating the customer.

Glitch on the site, so can't create a card.

Need to create it today, before the free trial of a software I need expires tomorrow.

Reached out to customer support at 4:30 pm Friday, and it says they'll get back to me Monday

Expenses are submitted easily and I save hours and hours every month

Best experience.

Update:
We've received a follow up call from the customer service team to explain the instances the day after. Though there are areas Moss team can further improved just like many other businesses, we are benefiting from Moss's system most of the time.

Original:
Recent responsiveness of Moss was disappointing the customer service line was always not available and their live chat doesn't work either. We were requested to set up direct debit which takes a few days to settle from the bank account. The most recent settlement where we confirmed with our bank that the money has transferred to Moss automatically on 2 May. To this date 9 May, our credit dashboard on the Moss platform is still not updated. Moss's customer support team has been sending email separately chasing the settlement where it's settled via DD and hence we have to manually repay the Moss directly into their bank account while waiting for the credit dashboard to be updated...

It worked really well at first...until their recent make-over update.

As the accounting person in my company, I used to love Moss a lot, because it is user friendly, easy to use, self explaining, and they had a great customer care team. Everything was great until Moss decided to change.

The website layout is no longer user friendly (at least for the admin). Not only there is no options to change it back to the old Moss, the normally very responsive customer care team (for instant chat) is nowhere to be found anymore. I left a message 7 days ago after the new update was live, no one answered and actually no one even looked at it. After that, I tried 2 more times, messages are not seen. Not only did Moss decide a new make-over on the layout, it also looks like they decided to be irresponsible for their customers, too.

Great disappointment.

MOSS is extremly powerful. You have a great overview of all transactions. You can also link invoices automatically, which is great. I also love the fact, that new improvments automatically are rolled out. Also: Support is perfect!!

Excellent experience. I have been using it for official purposes for the last 1 year, and so far so good.