Customer support is very attentive and understanding. What I thought was an unpaid subscription turned out to be a paid membership plan. I unknowingly signed up for it and Imani from Escalation Team w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Tzeremi was very helpful with my problem! We had a quick conversation about my problem and he solved in a very short period! The customer service team was able to handle and help me in no time!
Thank you to the escalation team for the immediate action regarding my concern. Please continue your good service and more power to your team.
good service from Paul, good customer support from Paula.
4.1
Great
68 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
unknowingly signed up to this…
unknowingly signed up to this subscription , however after several emails the company cancelled and have promised to return my money
24 February 2024
Unprompted review
I was answered quickly and my problem…
I was answered quickly and my problem was resolved
16 May 2024
Unprompted review
Chat representative responded…
Chat representative responded immediately. Hopefull i can get my refund
13 May 2024
Unprompted review
Thank you for all you have done to help…
Thank you for all you have done to help me
17 April 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.