I have never had life insurance before but wanted to make sure that my son would have something to pay for my funeral and give him a small buffer when the time comes. Rhia talked me through all the op... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Rendel Meneses was an absolute superstar. He made the whole process very simple an easy to understand. He answered all the questions for me an the whole time he was a delight to talk to. Excellent c... See more
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I had such an exceptional experience with Keah, when purchasing life insurance. Initially, I was entirely unaware of what insurance cover I would require - but felt entirely at ease when Keah was expl... See more
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I recently had the pleasure of speaking with Ben Moss to go through my life insurance options, and I couldn’t be more grateful for his help. He took the time to clearly explain everything, an... See more
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Company details
Written by the company
GetProtected offers tailored life insurance designed to safeguard your family’s future. Providing financial security through flexible term cover, it ensures peace of mind when it matters most. Simple, trusted protection for life's uncertainties — your loved ones, always protected.
Contact info
United Kingdom
- getprotected.co.uk
4.8
Excellent
572 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Reply from GetProtected
Thank you for your review, Charles. We're pleased to hear you had a great experience with our team. Thank you for choosing Get Protected.
Very helpful and quick
Connor was extremely helpful and knowledgeable. Sorted out the insurance very quickly and explained all my options.
25 June 2026
Reply from GetProtected
Thank you for your review. We're delighted to hear Connor was helpful, knowledgeable and explained all of your options clearly. Thank you for choosing Get Protected.
The man I spoke to on the phone was…
The man I spoke to on the phone was very helpful and explained everything thoroughly, would 100% recommend!
24 June 2026
Reply from GetProtected
Thank you for your review, Tyler. We're pleased to hear everything was explained thoroughly and that you'd recommend us to others. Thank you for choosing Get Protected.
The policy was explained to me to value for money my…
The policy was explained to me to my understanding
12 June 2026
Reply from GetProtected
Thank you for your review, Alfred. We're delighted to hear your policy was explained in a way that was easy to understand. Thank you for choosing Get Protected.
She was an excellent staff
23 June 2026
Reply from GetProtected
Thank you for your review, Joe. We're pleased to hear you received excellent service from our team. Thank you for choosing Get Protected.
Harassment
Checked out this company as I’ve recently became a first time mum and wanted to get insurance should the worst happen.
The gentleman who called asked me a series of questions and said I got accepted which he said was ‘shocking’, I asked to give me a week to explore my options and he seemed very offended but agreed to call me back in a week…
This did not happen, they called me everyday single day… I blocked number after number and they still called.
In the end I went with another insurer and told them, they still called me every other day when I asked them to stop calling.
In my experience this company is overly pushy and completely unprofessional.
Avoid if you don’t want to get harassed.
9 May 2026
Unprompted review
Reply from GetProtected
Thank you for taking the time to share your experience. We are very sorry that you felt harassed and that your interaction with us, especially as a first-time mum looking for protection, did not meet your expectations.
We are an independent protection broker and our intention is always to help customers make informed decisions rather than to apply pressure. We have reviewed your enquiry details and can see that your record has been marked as “do not contact”, which is the action we would have expected to be taken sooner in the process to prevent any further attempted calls.
Our internal call records indicate a limited number of call attempts over the period in question, which may differ from your recollection and could reflect contact from more than one firm during your search for insurance. However, we fully recognise that what matters is how the experience felt to you, and we are sorry that our attempts to follow up left you feeling that we were overly pushy or unprofessional.
We will use your feedback as part of our ongoing monitoring of adviser conduct and contact frequency to ensure our standards around fair treatment, respectful communication and Consumer Duty outcomes continue to be met for all customers.
Good customer care.
The agent that dealt with my application was very professional but also took the time to make sure I understood everything.
18 June 2026
Reply from GetProtected
Thank you for your review, Simon. We're delighted to hear your adviser was professional and took the time to ensure you understood everything. Thank you for choosing Get Protected.
Reply from GetProtected
Thank you for your review, Abayomi. We're pleased to hear you found our service reliable and trustworthy. Thank you for choosing Get Protected.
Leon was fantastic and very helpful…
Leon was fantastic and very helpful with helping me find the right life insurance.
19 June 2026
Reply from GetProtected
Thank you for your review, Adam. We're delighted to hear Leon helped you find the right life insurance and provided such helpful service. Thank you for choosing Get Protected.
Reply from GetProtected
Thank you for your review. We're pleased to hear you found the process straightforward and easy. Thank you for choosing Get Protected.
Amazing customer service
I can’t rate this company and staff enough from start to finish there customer care is amazing and it’s great to talk to them on the phone my advisor Cameron McAuley was great he was so helpful, friendly and had a great personality so i didn’t feel pressured or rushed and it didn’t feel robotic at all. They have made it so simple and clear. I am really impressed with their customer service and service as a whole and I’m so glad I went with Get Protected to protect me and my family xx Amy xx
18 June 2026
Unprompted review
Reply from GetProtected
Thank you for your review, Amy. We're delighted to hear Cameron provided such friendly, professional and personal service. It's wonderful to know you felt comfortable throughout the process and that protecting your family was made simple and easy to understand. We really appreciate your recommendation. Thank you for choosing Get Protected.
Very good service and very friendly…
Very good service and very friendly staff and friendly customer service
17 June 2026
Reply from GetProtected
Thank you for your review, Lee. We're pleased to hear you received friendly, helpful service from our team. Thank you for choosing Get Protected.
Reply from GetProtected
Thank you for your review, Mercy. We're delighted to hear you had such a positive experience with us. Thank you for choosing Get Protected.
Leon was so attentive and helpful
Leon was so attentive and helpful! He really made the whole process so easy
16 June 2026
Reply from GetProtected
Thank you for your review, Katie. We're pleased to hear Leon was attentive, helpful and made the whole process easy for you. Thank you for choosing Get Protected.
Reply from GetProtected
Thank you for your review, Lauren. We're delighted to hear our adviser was friendly, knowledgeable and helped make your decision an easy one. Thank you for choosing Get Protected.
Cameron was great
Cameron was great, went through all the information really well and clearly.
Everyone at Get protected was really friendly and helpful
15 June 2026
Unprompted review
Reply from GetProtected
Thank you for your review, Louise. We're pleased to hear Cameron explained everything clearly and that you found everyone at Get Protected friendly and helpful. Thank you for choosing Get Protected.
i had a great talk with Reon who made…
i had a great talk with Reon who made me sign up same day. he made the process easy to understand providing me with options and benefits that comes with the package
12 June 2026
Reply from GetProtected
Thank you for your review. We're delighted to hear Reon made the process easy to understand and helped you choose the right option for your needs. Thank you for choosing Get Protected.
Godwin dealt with my enquiry in a…
Godwin dealt with my enquiry in a professional and friendly manner from start to finish, and explained everything very clearly.
11 June 2026
Reply from GetProtected
Thank you for your review, Roderick. We're pleased to hear Godwin dealt with your enquiry in such a friendly and professional manner and explained everything clearly. Thank you for choosing Get Protected.
The guy I spoke to (suth) was very…
The guy I spoke to (suth) was very friendly, polite & clear in explaining details of the life insurance & how it all works 🙂
I was very happy with the service I received
12 June 2026
Reply from GetProtected
Thank you for your review, Katherine. We're delighted to hear Suth was friendly, polite and clear in explaining your life insurance options. It's wonderful to know you were happy with the service you received. Thank you for choosing Get Protected.
Both Leon and Archie were very helpful…
Both Leon and Archie were very helpful with getting me set up on my life insurance policy. Great customer service and care. Would recommend to anyone looking for life insurance.
12 June 2026
Unprompted review
Reply from GetProtected
Thank you for your review, Cody. We're pleased to hear both Leon and Archie provided helpful support and excellent customer service while arranging your policy. Thank you for choosing Get Protected.
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