GetProtected Reviews 

572
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 276 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for being exceptionally helpful and patient, taking plenty of time to thoroughly explain every policy detail without any hard sell. Consumers genuinely appreciate the remarkably smooth user experience and the thoughtful, personalized care provided throughout the entire application process. However, some customers also noted frustrating issues with persistent phone calls after asking to stop, alongside occasional communication difficulties when reaching support. A small group of reviewers additionally experienced unprofessional behavior from advisors or felt completely unsupported by the team after successfully purchasing their insurance policy.

What people talk about most

Staff

Customers had overwhelmingly positive experiences with staff, frequently highlighting the friendly,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising helpful representatives who... See more

Service

Users describe positive interactions with service, highlighting staff who are knowledgeable, attentive, and... See more

User experience

People report positive experiences with user experience, highlighting how straightforward, quick, and... See more

Price

Customers consistently note positive experiences with price, highlighting exceptionally competitive rates and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have never had life insurance before but wanted to make sure that my son would have something to pay for my funeral and give him a small buffer when the time comes. Rhia talked me through all the op... See more

Company replied

Rated 5 out of 5 stars

Rendel Meneses was an absolute superstar. He made the whole process very simple an easy to understand. He answered all the questions for me an the whole time he was a delight to talk to. Excellent c... See more

Company replied

Rated 5 out of 5 stars

I had such an exceptional experience with Keah, when purchasing life insurance. Initially, I was entirely unaware of what insurance cover I would require - but felt entirely at ease when Keah was expl... See more

Company replied

Rated 5 out of 5 stars

I recently had the pleasure of speaking with Ben Moss to go through my life insurance options, and I couldn’t be more grateful for his help. He took the time to clearly explain everything, an... See more

Company replied


Company details

  1. Life Insurance Agency

Written by the company

GetProtected offers tailored life insurance designed to safeguard your family’s future. Providing financial security through flexible term cover, it ensures peace of mind when it matters most. Simple, trusted protection for life's uncertainties — your loved ones, always protected.


Contact info

4.8

Excellent

TrustScore 5 out of 5

572 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(572)

268 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lee was extremely professional

Lee was extremely professional, polite, and a great guy to deal with. His customer service skills were fabulous.
He explained everything in great detail, and helped me choose the right plan.
Thank you.

20 July 2026
GetProtected logo

Reply from GetProtected

Thank you for your review, Gareth. We're pleased to hear Lee provided such professional and friendly service. It's wonderful to know he explained everything clearly and helped you choose the right plan for your needs. We'll be sure to pass on your kind comments. Thank you for choosing Get Protected.

Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Godwin Williams from start to finish. He was professional, friendly, and incredibly knowledgeable, taking the time to explain everything clearly without ever making me feel pressured.

He made the whole process of arranging my life insurance straightforward and stress-free, answering all of my questions with patience and honesty. I came away feeling confident that I had the right level of cover for my needs and that I fully understood my policy.

What really stood out was Godwin’s genuine customer service. He took the time to make sure I was comfortable with every decision and was always approachable throughout the process. It’s refreshing to deal with someone who is both professional and genuinely cares about helping their clients.

I would highly recommend Godwin Williams to anyone looking for life insurance or financial protection. Thank you for making what could have been a complicated process so easy and reassuring. Five stars!

16 July 2026
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Reply from GetProtected

Thank you for your review, Christopher. We're delighted to hear Godwin provided such professional, knowledgeable and reassuring service throughout the process. It's wonderful to know he took the time to answer all of your questions and helped you feel confident in your decision. We truly appreciate your recommendation and your kind feedback. Thank you for choosing Get Protected.

Rated 5 out of 5 stars

I spoke today to Reon Williams and what…

I spoke today to Reon Williams and what experience it was! Reon explained to me in great details my cover, was very friendly and chatty at all the duration of our conversation. Great to get to know you, 10 out of 10 from me😃

16 July 2026
Unprompted review
GetProtected logo

Reply from GetProtected

Thank you for your review, Monica. We're pleased to hear Reon explained your cover clearly and made the experience both informative and enjoyable. We'll be sure to pass on your fantastic feedback. Thank you for choosing Get Protected.

Rated 5 out of 5 stars

Trey made the process nice and easy

Trey made the process nice and easy. He explained everything in full detail and found me a package that suited me and my family.

16 July 2026
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Reply from GetProtected

Thank you for your review, Heather. We're delighted to hear Trey made the process straightforward and helped you find a policy that suited you and your family's needs. Thank you for choosing Get Protected.

Rated 5 out of 5 stars

Very helpful

30 June 2026
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Reply from GetProtected

Thank you for your review, Obiora. We're pleased to hear you found our team helpful and supportive. Thank you for choosing Get Protected.

Rated 5 out of 5 stars

The guy on the phone was great good…

The guy on the phone was great good Sence of humour and explain the policy inside out really helpful and friendly thank you

13 July 2026
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Reply from GetProtected

Thank you for your review, Rachel. We're delighted to hear our adviser made the conversation enjoyable while taking the time to explain your policy thoroughly. It's great to know you found the service friendly and helpful. Thank you for choosing Get Protected.

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service
Simple phone application
9 out 10 great job
Trei or trey the guys name was great and explained everything perfect

3 July 2026
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Reply from GetProtected

Thank you for your review, Grant. We're delighted to hear Trey provided such excellent customer service and made the application process simple and easy to understand. Thank you for choosing Get Protected.

Rated 4 out of 5 stars

Brilliant call brilliant advice

Brilliant call brilliant advice, just a brilliant straightforward experience. The advisor was down to earth we had a good chat and deffinately a laugh.

3 July 2026
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Reply from GetProtected

Thank you for your review, Adam. We're pleased to hear you enjoyed such a straightforward and relaxed experience. It's great to know your adviser made the process easy while keeping things friendly and down to earth. Thank you for choosing Get Protected.

Rated 5 out of 5 stars

I have never had life insurance before…

I have never had life insurance before but wanted to make sure that my son would have something to pay for my funeral and give him a small buffer when the time comes. Rhia talked me through all the options, and didn't try to upsell at all. She actually listened to me and looked at my specific circumstances without judgement. I feel she found the right cover for us and I'm very grateful for the peace of mind it gives me.

9 July 2026
Unprompted review
GetProtected logo

Reply from GetProtected

Thank you for your review. We're delighted to hear Rhia took the time to understand your circumstances and helped you find the right cover without any pressure. It's wonderful to know you now have peace of mind for your son and the future. Thank you for choosing Get Protected.

Rated 5 out of 5 stars

What made this great in one word “Lee”…

What made this great in one word “Lee” absolutely amazing made me feel comfortable in my own decisions helped as much as possible even when the computer went on the fritter he did everything to get me sorted got me the best possible outcome for my perfect family Thankyou Lee

9 July 2026
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Reply from GetProtected

Thank you for your review, Laura. We're pleased to hear Lee provided such outstanding support and helped you find the best solution for your family. We'll be sure to pass on your kind comments. Thank you for choosing Get Protected.

Rated 5 out of 5 stars

I was able

I was able to talk freely and choose the cover that was right and fit for me without any pressure. Everything was explained to me in a right manner and discussed in depth. Leon Clark was excellent and considerate, definitely a credit to the business.

6 July 2026
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Reply from GetProtected

Thank you for your review, Hassan. We're delighted to hear Leon gave you the time and information needed to make the right decision for your circumstances. It's wonderful to know you felt supported without any pressure. Thank you for choosing Get Protected.

Rated 5 out of 5 stars

Really lovely ppl polite down to earth…

Really lovely ppl polite down to earth and friendly thank you for being so kind to me Leon Clarke and Luke too

Jaime Swift

29 June 2026
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Reply from GetProtected

Thank you for your review, Jaime. We're pleased to hear Leon and Luke provided such friendly, kind and approachable service. Thank you for choosing Get Protected.

Rated 5 out of 5 stars

Good company to join but left a a…

Good company to join but left a a reason.

6 July 2026
GetProtected logo

Reply from GetProtected

Thank you for your review. We're pleased to hear you had a positive experience with us and appreciate you taking the time to leave your feedback. We wish you all the very best for the future.

Rated 5 out of 5 stars

The company understood my needs and…

The company understood my needs and made it easier for me to make a constructive decision on how to protect myself and my family when my life ends.

3 July 2026
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Reply from GetProtected

Thank you for your review. We're delighted to hear our team took the time to understand your needs and helped you make the right decision to protect yourself and your family. Thank you for choosing Get Protected.

Rated 5 out of 5 stars

The staff

Staff was engaging

1 July 2026
GetProtected logo

Reply from GetProtected

Thank you for your review, Ade. We're pleased to hear you found our team engaging and helpful throughout the process. Thank you for choosing Get Protected.

Rated 5 out of 5 stars

Very helpful very informative just…

Very helpful very informative just overall great service

30 June 2026
GetProtected logo

Reply from GetProtected

Thank you for your review, Mr Wheeler. We're pleased to hear you found the service helpful, informative and professional throughout. Thank you for choosing Get Protected.

Rated 5 out of 5 stars

Lee Mack was very helpfull

Lee Mack took considerable time out to go through the process with me, had a great attitude and helped me get a plan that covers those scenarios that happen to us all in the end, top man, thanks for the help.

24 June 2026
GetProtected logo

Reply from GetProtected

Thank you for your review, Curtis. We're delighted to hear Lee took the time to understand your needs and helped you find the right cover. We'll be sure to pass on your kind comments. Thank you for choosing Get Protected.

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