I haven't had ghds for years so thought I'd get a pair as I needed straighteners that were going to be better for my hair. My hair has been wild in this humid weather and the first time using the plat... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Replacement straighteners needed, previously have GHD original straighteners which lasted over 10 years. Upgraded to platinum + but don’t like them as much as the originals, different grip and an an... See more
Company replied
I want to start off by expressing how advanced the chronos technology is. This hair straightener is very impressive and i simply can not fault any part of the design and use. Unfortunately after sa... See more
Company replied
GHD promised next day delivery. The product was not delivered next day. They use Evri who, firstly, stated that, next day, that the product was with them. Then, at 5:00pm they said that the product... See more
Company replied
Company details
- #178 of 192 best companies in Electronics store
- #101 of 108 best companies in Hair product shop
Written by the company
In 2001, three hairdressers from Yorkshire put a radical new hair styling product into the hands of women across the globe. With the respect and loyalty of an army of devoted stylists, ghd quickly developed a cult-like status nationwide. A monthly trip to the salon was no longer the only way to have a good hair day - this could be achieved every day. Over the past 19 years our breakthrough products have won numerous awards and recognition worldwide. We champion beauty, in all that we do, with one very clear purpose in mind: to empower all women so they can fulfil their every ambition.
ghdhair.com
Written by the company
- Free next day delivery
- To ensure that good hair days are yours as quickly as possible, you can order up until 8pm Monday to Friday for free next day delivery within most areas of the UK.
- Behind ghd
- We know the importance of enjoying good hair days. ghd are leading the way in understanding the science of hair. Our Research & Development labs located in Cambridge are unique in combining physicists, material scientists, product designers and hair specialists to focus solely on the terminal manipulation of hair. The facility allows for scientific testing on hair and the development of new products, as well as product performance testing.
Contact info
United Kingdom
- www.ghdhair.com
3.7
Average
66k reviews
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Recently updated from original ghd's…
Recently updated from original ghd's that are probably 18 years old and a Dyson straightener that was never that good. The new straightener is fine, but not as good as the original. When curling my hair with the original it holds really well and lasts 3-4 days. With the new ghd, the curl doesn't last the entire day, which is disappointing. They are great for straightening though. I will go back to the original ghd until they actually fail, as they really do the job so well.
16 June 2026
I absolutely love my GHD hair…
I absolutely love my GHD hair straightener! It's so easy to use and saves me so much time when getting ready. It heats up quickly, straightens my hair fast, and leaves it feeling smooth, soft, and healthy. I would definitely recommend it to anyone looking for a high-quality hair straightener.
6 July 2026
GHD Speed hairdryer
Loving the new GHD Speed hairdryer - works fabulous & dries my hair so quickly. Highly recommend
27 June 2026
May use AI-assist with repliesRead more
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Sent a review email before the item has…
Sent a review email before the item has even arrived. This is what bad customer service looks like.
Reply to reply:
Why don't you just update your system to send the review email a few days after delivery is confirmed!
6 July 2026
Reply from ghdhair.com
Thanks for your feedback - we appreciate you taking the time to share it. I am so sorry you are yet to receive your order - a member of our customer support team will review the delivery delay and be in contact with you directly. We try to time these emails to account for the average delivery time for all our orders, however sometimes shipping delays like this happen and I understand it can be disheartening to receive a review prompt prior to your order arriving.
The straightener is awesome
The straightener is awesome. Does exactly what it says. I am very happy tht I choose ghd
6 July 2026
Absolutely disgusting company…
Absolutely disgusting company straighteners blew up caused injury I was told to send them back and would take 14 days to fix if not would replace them it’s now been over 3 weeks an they are ignoring my emails stay away from this shambles of a company
12 June 2026
Unprompted review
Prompt service & delivery
6 July 2026
Excellent product and service
The item arrived the day after I made the order and it's such good quality. I'm really pleased with my purchase.
6 July 2026
Average straightener.
Honestly, I don’t see a difference to any other hair straightener I have used. My old GHD stopped working after 2 years and 1 month (go figure) and I needed a new straighter so opted for the Chronos…works as any other straightener does, not really impressed with it.
26 June 2026
Reply from ghdhair.com
Thank you for your feedback, we are sorry to hear about your previous styler. Our customer support team is always there to help, even on the occasion a product is outside the warranty period. If you would like a little extra guidance to get the most out of your new chronos, please feel free to reach out to our customer support team who would be happy to assist and can share helpful tutorials.
Quick delivery
Quick delivery, great products, heats quickly and is smooth in hair. One swipe to straghen
5 July 2026
I love my GHDs they are part of me they…
I love my GHDs they are part of me they go everywhere with me
24 June 2026
Great straighteners and excellent…
Great straighteners and excellent customer service and delivery.
5 July 2026
Ordered a replacement travel hairdryer…
Ordered a replacement travel hairdryer to replace my original one which had been used extensively and lasted for 8+ years. Easy to use website with good images and explanation of product. Delivery FOC which is also welcome. Definitely recommend GHD.
5 July 2026
From ordering to delivery took 2 days
From ordering to delivery took 2 days. Was kept updated at all times with what was happening with the order
26 June 2026
The best so far I have ever had!
5 July 2026
My heated brush was delivered in a few…
My heated brush was delivered in a few days of ordering it. I have really thick long hair and it passed throw with ease, leaving my hair silky shinny. Love it. I would 100% recommend
26 June 2026
Came in plenty of time package well
Came in plenty of time package well . 2 -3 days of buying it bought at the weekend got it 2 days after
5 July 2026
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