I ordered the Snack Attack along with the Chocolate Bundle add-on for my mum's birthday and I couldn't be happier with the service. The gift arrived right on time, which made coordinating her special... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Giftbox Boutique put together an amazing gluten free giftbox which was well received. It brought so much joy… even the packaging around the beautifully packaged gift box was delightful to the receiver... See more
Company replied
Giftbox Boutique's website was easy to use and provided some nice swap-outs/upgrades for the wine, along with other packaging choices. The Giftbox was delivered promptly and the recipient loved it. We... See more
Company replied
The online ordering is easy to use. You can add a message, pick a card, ribbon, box and if you wish to add a beverage that option is there as well. I have used Giftbox Boutique a few times and the fee... See more
Company replied
Company details
Written by the company
Giftbox Boutique offer a range of gift baskets & hampers, sure to make a real impression. Our award-winning gifts are stunningly presented and delivered to their door!
Giftbox Boutique
Written by the company
- Happiness Delivered
- Giftbox Boutique offers modern gift baskets for all occasions. Thoughtful, affordable gifts we call everyday luxury. From our stylish packaging, to the unforgettable goodies within - we take care of every detail so you don't have to.
Great Service and Speedy Delivery!
Packed in a matte black gift box with a beautiful ribbon.
A memorable gift should start from the outside, setting the scene for all the goodness within! From the packaging and presentation, to the products inside, we believe a gift should evoke a happy-dance from your recipient.
Contact info
4.9
Excellent
14k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Father’s Day gift
Very easy to order and love that you can add extra goodies to the box
27 August 2026
Reply from Giftbox Boutique
Hi There,
Thank you so much for your lovely review. We’re so glad you found the ordering process easy and enjoyed being able to add those extra goodies to your box. We love giving our customers the flexibility to make each gift feel a little more personal and special.
Thank you for choosing Giftbox Boutique. We really appreciate your support.
Kind regards,
Georgia-Ellen
Great packaging and well-presented
Great packaging and well-presented, with quality products and plenty to choose from. The gift cards are written in a beautiful font; my customers think it's my writing. Also, prompt delivery
16 August 2026
Reply from Giftbox Boutique
Hi There,
Thank you so much for your wonderful review. We’re delighted to hear you love the presentation, packaging and quality of our products. We especially love hearing that your customers think the beautiful gift card messages are written by you — we’ll happily take that as a compliment!
We’re so pleased that you’ve found plenty to choose from and that our prompt delivery has made gifting even easier. Thank you for choosing Giftbox Boutique and for trusting us to help make your customer gifts extra special.
Kind regards,
Georgia-Ellen
Good fast service
Good fast service. I ordered this for my friend in NZ from Australia. Arrived in time. Parcel was great. She loved it
20 August 2026
Reply from Giftbox Boutique
Hi There,
Thank you for your lovely review.
We’re delighted to hear that you received great service and that your order arrived in time for your friend. It’s wonderful to know that the parcel was great and, most importantly, that she loved her gift.
We truly appreciate you taking the time to share your review and hope to help you again in the future.
Warm regards,
Georgia-Ellen
As always a fantastic gift box with…
As always a fantastic gift box with engraved chopping board. Amazingly fast delivery. Can't fault Giftbox Boutique at all. Highly impressed.
26 August 2026
Reply from Giftbox Boutique
Hi There,
Thank you so much for your wonderful review. We’re thrilled to hear that you loved your gift box and engraved chopping board, and that our speedy delivery impressed you too. It means so much to know you continue to have such a great experience with us.
Thank you for your continued support and for choosing Giftbox Boutique. We truly appreciate it.
Kind regards,
Georgia-Ellen
Reply from Giftbox Boutique
Hi There,
Thank you so much for your lovely review. We’re so pleased to hear you enjoyed our range, found our gift boxes great value for money, and loved the presentation. We put a lot of care into creating gifts that feel special from the moment they arrive.
Thank you for choosing Giftbox Boutique. We truly appreciate your support.
Kind regards,
Georgia-Ellen
Great
we purchased this for a client after helping with a new build - we will now be purchasing this as a celebration for people for their new homes and thank them for working with us. Great present and the signage on the chopping board was really awesome! Cheers team
26 August 2026
Reply from Giftbox Boutique
Hi There,
Thank you so much for your lovely review. We’re thrilled to hear the gift was such a great way to celebrate your client’s new home and to thank them for working with you. We’re especially glad you loved the personalised chopping board — we think it makes the gift feel that little bit more special.
It’s wonderful to hear you’ll be choosing Giftbox Boutique for future new-home celebrations too. We truly appreciate your support and look forward to creating more gifts for your clients.
Kind regards,
Georgia-Ellen
Perfect birthday surprise
I ordered the Snack Attack along with the Chocolate Bundle add-on for my mum's birthday and I couldn't be happier with the service. The gift arrived right on time, which made coordinating her special day completely stress-free. Everything was packaged so neatly and with care. You can tell the snack selection was thoughtfully put together—it had a great variety, and my mum absolutely loved every bit of it.
29 August 2026
Reply from Giftbox Boutique
Hi There,
Thank you for such a wonderful review.
We’re delighted to hear that the Snack Attack and Chocolate Bundle made your mum’s birthday extra special.
It’s lovely to know that the gift arrived right on time and that the careful packaging and thoughtful selection of snacks made the experience stress-free for you. Most importantly, we’re so pleased to hear that your mum absolutely loved it all.
We truly appreciate you choosing Giftbox Boutique for such a special occasion and hope to help you again in the future.
Warm regards,
Hine
Lovely gift.
Friend was absolutely delighted with her gift. I was a bit surprised at how long it took to be delivered to the South Island and I asked for it to be signed for but it was left on the step but that was a courier issue.
18 August 2026
Reply from Giftbox Boutique
Hi There,
Thank you for your lovely review.
We’re delighted to hear that your friend was absolutely delighted with her gift.
We’re sorry to hear that the delivery took longer than expected, and that the parcel was left on the doorstep despite the signature request. While the delivery itself is handled by the courier, we completely understand how disappointing this would be.
We truly appreciate you taking the time to share your review and hope we can assist you again in the future.
Warm regards,
Hine
Reply from Giftbox Boutique
Hi There,
Thank you for your lovely review.
We’re so pleased to hear that you were happy with the quick delivery, beautiful packaging and the gift overall.
It’s wonderful to know your purchase made such a lovely gift.
Warm regards,
Hine
Customer service good
Customer service good. Although prices for the gift boxes are on the expensive side, it is well worth it.
18 August 2026
Reply from Giftbox Boutique
Hi There,
Thank you for your review.
We’re pleased to hear that you were happy with our customer service and felt that your gift box was well worth it.
We truly appreciate you taking the time to share your review and hope to assist you again in the future.
Warm regards,
Hine
Very easy to use the site and great…
Very easy to use the site and great selection to choose from
18 August 2026
Reply from Giftbox Boutique
Hi There,
Thank you for your lovely review.
We’re delighted to hear that you found our website easy to use and enjoyed the great selection of gifts to choose from.
We truly appreciate you taking the time to share your review and hope to help you again in the future.
Warm regards,
Hine
Delivered on time and the presentation…
Delivered on time and the presentation of the box was lovely. I've used Giftbox boutique a few times and have always had exceptional service. Would definitely use them again.
25 August 2026
Reply from Giftbox Boutique
Hi There,
Thank you for your lovely review.
We’re so pleased to hear that your gift was delivered on time and that you were happy with the presentation of the box.
It means a lot to hear that you’ve used us (Giftbox Boutique) a few times and have consistently received exceptional service.
We truly appreciate your continued support and look forward to helping you again.
Warm regards,
Hine
Lovely gifts
I sent multiple packages to different locations, all were shipped really quickly and the recipients were delighted.
Thank you :)
17 August 2026
Reply from Giftbox Boutique
Hi There,
Thank you for your lovely review.
We’re delighted to hear that all of your packages were shipped quickly and, most importantly, that the recipients were delighted with their gifts. We truly appreciate you choosing Giftbox Boutique for multiple gifts and hope to help you again in the future.
Warm regards,
Hine
The boxes are great
The recipients were very pleased with the gift boxes, delivery was very prompt
25 August 2026
Reply from Giftbox Boutique
Hi There,
Thank you for your lovely review.
We’re delighted to hear that the recipients were very pleased with their gift boxes and that delivery was prompt.
We truly appreciate you choosing us and hope to help you again in the future.
Warm regards,
Hine
Good experience
As I live in England it is so easy for me to send special gifts to family in New Zealand using Gift Boutique, always delivered on time and wrapped so beautifully.
11 August 2026
Reply from Giftbox Boutique
Hi There,
Thank you for your lovely review.
We’re delighted to hear that you find it so easy to send special gifts to your family in New Zealand from England.
It’s wonderful to know that your gifts have consistently arrived on time and beautifully presented.
We truly appreciate you choosing us to help you send something special to your loved ones.
Warm regards,
Hine
Reply from Giftbox Boutique
Hi There,
Thank you for your lovely review.
We’re so pleased to hear that your Dad loved his gift.
We truly appreciate you choosing Giftbox Boutique and hope to help you again in the future.
Warm regards,
Hine
Reply from Giftbox Boutique
Hi There,
Thank you for your lovely review.
We’re delighted to hear that you loved the gifts and were happy with our quick service.
We truly appreciate you choosing Giftbox Boutique and hope to help you again in the future.
Warm regards,
Hine
The gift was delivered on time as…
The gift was delivered on time as promised. Thank you.
21 August 2026
Reply from Giftbox Boutique
Hi There,
Thank you so much for your lovely review. We’re delighted to hear that your gift was delivered on time as promised. We know how important it is for gifts to arrive when expected, so it’s wonderful to know we could provide a smooth and reliable experience.
We truly appreciate your support and look forward to helping you again in the future.
Warm Regards,
Georgia-Ellen
Giftbox Boutique - way to go!
Giftbox Boutique were easy to use, quick in delivery, could personalise it with extra goodies. Would recommend.
22 August 2026
Reply from Giftbox Boutique
Hi There,
Thank you so much for your lovely review. We’re delighted to hear that you found Giftbox Boutique easy to use and were happy with the quick delivery. It’s wonderful to know you enjoyed being able to personalise your giftbox with some extra goodies too.
We truly appreciate your recommendation and support, and we look forward to helping you again in the future.
Warm Regards,
Georgia-Ellen
Easy online gift sent to nz
Easy online gift sent to nz, I am in a Australia, receiver loved it!
14 August 2026
Reply from Giftbox Boutique
Hi There,
Thank you so much for your lovely review. We’re delighted to hear that you found the online ordering process easy and that we could help you send a gift from Australia to New Zealand. It’s wonderful to know that the recipient loved it.
We truly appreciate you choosing us to send your thoughtful gift and look forward to helping you again in the future.
Warm Regards,
Georgia-Ellen
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.