Glacier Insurance Company Reviews 

1,288
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 325 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being kind, helpful, and professional, making the process quick and easy. Many people highlight the excellent customer service, appreciating the informative and respectful approach to finding the right policy. The pricing is frequently mentioned as a significant positive, with many reviewers finding quotes that are much cheaper and more affordable than expected. Reviewers also note the fast and simple user experience, with quick service and efficient handling of their needs. However, some customers also mentioned issues with customer care, including slow response times, unacceptable wait times, and difficulties accessing accounts online or downloading documents.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their kindness, helpfulness, and... See more

Price

Users describe positive interactions with price, frequently highlighting the affordability and competitive... See more

Service

Reviewers mention positive feedback about service, highlighting the helpfulness and efficiency of agents who... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting representatives as kind,... See more

User experience

Clients share positive opinions on user experience, frequently describing it as quick, easy, and efficient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I JUST purchased a vehicle. I was searching for quotes and many of them were simply unacceptable for even the richest. I was getting full coverage type quotes for only liability. Eventually, I came ac... See more

Company replied

Rated 5 out of 5 stars

So happy I switch my insurance. Price was great and the process was so fast and simple. So far no complaints I highly recommend. I'll come back and update after I renew my policy in a few months. Most... See more

Company replied

Rated 5 out of 5 stars

Very nice to speak to not bossy ask me what I needed and they made me the best rate been with three or four other insurance companies think I'll stick to this one nicest one so far

Company replied

Rated 5 out of 5 stars

Glacier is just awesome in every way never spoke with anyone there that wasn’t 100% helpful and kind and George is the best and no one can beat their prices I have been with them for years

Company replied


Company details

  1. Insurance company
  2. Personal Insurance Company

About Glacier Insurance Company

Written by the company

At Glacier Auto Insurance, our name may be new, but we’ve been writing personal automobile insurance for the past 50+ years. Within that time, we have seen insurance companies come and go. However, here at Glacier, our core values have stood the test of time. We’re here to provide you with a hassle-free quick and easy quote, affordable insurance coverage, low down payments, flexible installment options, prompt claims assistance, and reliable service with ease of mind…getting you on the road to reaching your destinations.

At Glacier, you can choose to go directly onto the Glacier website and obtain a fast, easy, online quote. Or, through our call center (1-888-GLACIER) to speak directly to one of our helpful representatives. Or, you can access Glacier Auto Insurance through our network of trustworthy independent agents. You can find an agent near you by accessing our website.
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Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 63% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(1,288)

312 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was quick and no hassles

It was quick and no hassles. The payments are very low and affordable. Thank you so much and I can’t wait to tell my family and friends to switch to Glacier Insurance Company.

18 May 2026
Glacier Insurance Company logo

Reply from Glacier Insurance Company

Francisco, thank you for being a Glacier customer!

Rated 5 out of 5 stars

Laurie was amazing

Laurie was amazing! She helped me get everything set up automatically, went over my policy thoroughly, and was so pleasant throughout the entire experience. Love, love, love! 💛

14 May 2026
Glacier Insurance Company logo

Reply from Glacier Insurance Company

Kassy, we think Laurie is amazing too! We're happy to hear she was able to help you with all of your needs.

Rated 5 out of 5 stars

Staff was friendly professional

Staff was friendly professional, very helpful very prompt. I would recommend glacier auto to anybody seeking insurance at an affordable rate with professionalism five stars.

14 May 2026
Glacier Insurance Company logo

Reply from Glacier Insurance Company

Thank you for the 5 stars, Eric!

Rated 1 out of 5 stars

I can never get a hold of anyone and I…

I can never get a hold of anyone and I have been trying all week. I just get a voicemail.
I even sent an email and still nothing. I’m getting charged an extra $20 and I’m not too sure why like I said I just can never get a hold of anyone.

20 February 2026
Rated 5 out of 5 stars

Yeah

Yeah, man that helped me at Wade insurance was super professional. Help me get my insurance and was very nice.

2 May 2026

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