Glacier Insurance Company Reviews 1,253

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 334 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their kindness, helpfulness, and professionalism, making the process quick and easy. Many people highlight the excellent customer service, noting short wait times and efficient assistance. The company is frequently commended for offering great and affordable prices, often lower than expected or previously paid, which makes switching providers a straightforward decision. However, some customers also noted issues with customer service, experiencing slow responses, rude representatives, or difficulties accessing their accounts online. A few other people also felt that the rates increased unexpectedly or that the company mishandled claims, leading to dissatisfaction with the overall service.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their professionalism,... See more

Price

Reviewers frequently express satisfaction with the pricing, noting that payments are low and affordable,... See more

Service

Customers consistently note positive experiences with service, highlighting its ease, speed, and efficiency.... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness,... See more

User experience

Consumers find the user experience to be positive, often describing it as fast, easy, and hassle-free.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I JUST purchased a vehicle. I was searching for quotes and many of them were simply unacceptable for even the richest. I was getting full coverage type quotes for only liability. Eventually, I came ac... See more

Company replied

Rated 5 out of 5 stars

So happy I switch my insurance. Price was great and the process was so fast and simple. So far no complaints I highly recommend. I'll come back and update after I renew my policy in a few months. Most... See more

Company replied

Rated 5 out of 5 stars

The process was simple , quick and thorough. It shouldn't be complicated and your company came through. The website handled all my needs , gave me a quote within 10 minutes and I was able to drive my... See more

Rated 5 out of 5 stars

Very nice to speak to not bossy ask me what I needed and they made me the best rate been with three or four other insurance companies think I'll stick to this one nicest one so far

Company replied


Company details

  1. Insurance company
  2. Personal Insurance Company

About Glacier Insurance Company

Written by the company

At Glacier Auto Insurance, our name may be new, but we’ve been writing personal automobile insurance for the past 50+ years. Within that time, we have seen insurance companies come and go. However, here at Glacier, our core values have stood the test of time. We’re here to provide you with a hassle-free quick and easy quote, affordable insurance coverage, low down payments, flexible installment options, prompt claims assistance, and reliable service with ease of mind…getting you on the road to reaching your destinations.

At Glacier, you can choose to go directly onto the Glacier website and obtain a fast, easy, online quote. Or, through our call center (1-888-GLACIER) to speak directly to one of our helpful representatives. Or, you can access Glacier Auto Insurance through our network of trustworthy independent agents. You can find an agent near you by accessing our website.
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Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 47% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Yeah

Yeah, man that helped me at Wade insurance was super professional. Help me get my insurance and was very nice.

2 May 2026

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