Glacier Insurance Company Reviews 

1,291
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 314 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional staff and customer service, describing representatives as kind, helpful, and professional. Many people appreciate affordable pricing and competitive rates, often finding quotes much cheaper than expected. The overall service is frequently praised for being fast, easy, and efficient, making the insurance process straightforward and hassle-free. However, some customers noted issues with customer service, mentioning slow response times and lack of support. A few others experienced problems with the website, leading to difficulties accessing accounts or printing documents.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as kind, professional, and very... See more

Price

Users describe positive interactions with price, frequently highlighting competitive, affordable, and low... See more

Service

Consumers find service to be positive, with many reviewers describing it as helpful, quick, and efficient.... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent communication... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as quick, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I JUST purchased a vehicle. I was searching for quotes and many of them were simply unacceptable for even the richest. I was getting full coverage type quotes for only liability. Eventually, I came ac... See more

Company replied

Rated 5 out of 5 stars

So happy I switch my insurance. Price was great and the process was so fast and simple. So far no complaints I highly recommend. I'll come back and update after I renew my policy in a few months. Most... See more

Company replied

Rated 5 out of 5 stars

Very nice to speak to not bossy ask me what I needed and they made me the best rate been with three or four other insurance companies think I'll stick to this one nicest one so far

Company replied

Rated 5 out of 5 stars

Glacier is just awesome in every way never spoke with anyone there that wasn’t 100% helpful and kind and George is the best and no one can beat their prices I have been with them for years

Company replied


Company details

  1. Insurance company
  2. Personal Insurance Company

About Glacier Insurance Company

Written by the company

At Glacier Auto Insurance, our name may be new, but we’ve been writing personal automobile insurance for the past 50+ years. Within that time, we have seen insurance companies come and go. However, here at Glacier, our core values have stood the test of time. We’re here to provide you with a hassle-free quick and easy quote, affordable insurance coverage, low down payments, flexible installment options, prompt claims assistance, and reliable service with ease of mind…getting you on the road to reaching your destinations.

At Glacier, you can choose to go directly onto the Glacier website and obtain a fast, easy, online quote. Or, through our call center (1-888-GLACIER) to speak directly to one of our helpful representatives. Or, you can access Glacier Auto Insurance through our network of trustworthy independent agents. You can find an agent near you by accessing our website.
Get Quote Now

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 63% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,291)

316 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Company service was well my agent was…

Company service was well my agent was very politeful and helpful I would recommend her information to anyone else

3 December 2025
Glacier Insurance Company logo

Reply from Glacier Insurance Company

Thank you for taking the time to leave us a review, we are happy to know that you had a great experience with one of our agents!

Rated 5 out of 5 stars

You doing great👍 job.price is the best.

Good work and fast to attend to customer .experience is great👍.price better.

1 January 2026
Glacier Insurance Company logo

Reply from Glacier Insurance Company

Alice, we strive to provide quick and easy auto insurance, we're happy we are meeting your expectations!

Rated 3 out of 5 stars

Too high for liability insurance

Too high for liability insurance

23 December 2025
Glacier Insurance Company logo

Reply from Glacier Insurance Company

Marcelo, we are sorry to hear that your liability quote did not match your expectations. Many factors play a role in each individual's auto quote. If we can help clear up and confusion or questions, please feel free to contact us to speak with one of our helpful agents.

Rated 3 out of 5 stars

Because I was wondering why when my…

Because I was wondering why when my first name was spelled Valorie which was wrong spelled and when it was corrected as Valerie my rate went up

30 December 2025
Glacier Insurance Company logo

Reply from Glacier Insurance Company

Hi Valerie, thanks for bringing this to our attention, we are looking into this for you. In the meantime, please feel free to reach out to our customer support team for further assist.

Rated 1 out of 5 stars

No answer back

Customer service is very slow

20 December 2025
Glacier Insurance Company logo

Reply from Glacier Insurance Company

Hi James, we are so sorry to hear you were not able to reach someone, if you would provide us with your contact information at support@glacierinsurance.com we would be happy to have someone reach out to you directly.

Rated 5 out of 5 stars

Family friendly environment

Family friendly environment, kind, professional, very helpful and insightful, I always felt welcome and appreciated for my business!!!

24 December 2025
Glacier Insurance Company logo

Reply from Glacier Insurance Company

We are so thankful for your business, Ramon!

Rated 5 out of 5 stars

Very nice to speak to not bossy ask me…

Very nice to speak to not bossy ask me what I needed and they made me the best rate been with three or four other insurance companies think I'll stick to this one nicest one so far

17 December 2025
Glacier Insurance Company logo

Reply from Glacier Insurance Company

Thank you Mike, we are glad to hear we were able to help you find a great rate.

Rated 4 out of 5 stars

Quick

Quick, easy, affordable.

17 December 2025
Glacier Insurance Company logo

Reply from Glacier Insurance Company

Thank you for the 5-star review, Michael!

Rated 5 out of 5 stars

Quick and easy 😌

Was very happy early birthday to me made my day ☺️

13 December 2025
Glacier Insurance Company logo

Reply from Glacier Insurance Company

Thank you, Antonio! You made our day with this great review!

Rated 4 out of 5 stars

Reliable prices

It was a very quick process for me

6 December 2025
Glacier Insurance Company logo

Reply from Glacier Insurance Company

We're happy to hear you were able to quickly obtain auto insurance!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look