Glisshop Reviews 

193
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, often finding items as described and in excellent condition, alongside very competitive pricing. Many people also highlight the efficient and timely delivery, with orders frequently arriving sooner than predicted and items well-packaged for transit. Conversely, a small portion of people felt dissatisfied with certain aspects of the delivery process. Specifically, some reviewers mentioned high shipping costs to the UK and occasional issues with tracking information or longer than anticipated transit times for their orders.

What people talk about most

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising timely and quick... See more

Product

Reviewers mention positive feedback about product quality and value, with many expressing satisfaction with... See more

Price

Consumers find price to be positive, with many reviewers noting good prices on items and that customs fees... See more

Order

Users describe ambiguous interactions with order, with some customers reporting a swift and easy purchase... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just taken delivery of a pair of skis and bindings. The price was better than the UK so I went for them. The site asked lots of questions about my height, weight boot sole length, ability, age for the... See more

Rated 5 out of 5 stars

Ordered a Arva Ski backpack .price was pretty good until you add in the shipping costs to the UK Then it all goes slightly sideways. that said the item was delivered reasonably quickly from Europe... See more

Rated 5 out of 5 stars

Great value skis and the delivery was less than a week. All costs covered by Glissop as well (no import taxes!). Would definitely recommend, and will be buying from these guys again.

Rated 5 out of 5 stars

Easy online ordering at great prices. Regular updates on progress of delivery. Good delivery service and well packaged items. Loved the ski boots, but needed to return the other pair, ordered for ch... See more


Company details

  1. Sporting Goods Shop

Written by the company

Glisshop, founded in 1997 and Glisshop.com in 1999, is the e-commerce reference dedicated to winter sports and outdoor activities. Based in the heart of the Auvergne volcanoes, Glisshop accompanies mountain and outdoor enthusiasts throughout the year and across Europe. Our experts will guide you through our 15,000 products from over 300 brands so that you're equipped from head to toe, whatever the weather. Equipment, technical gear, clothing and accessories, live the Glisshop experience with us!


Contact info

4.2

Great

TrustScore 4 out of 5

193 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(193)

36 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best quick buy ever

Quick response from customer service and speedy delivery before busy xmas period. Boots are amazing and keeping my feet warm and comfy. Price was 👌 awesome too

15 December 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely abysmal returns service…

Absolutely abysmal returns service system - a £40 charge and additional threat of a £10 charge. I will never use Glisshop again; I will complain and spread my displeasure

6 December 2023
Unprompted review
Glisshop logo

Reply from Glisshop

Hello and thank you for your feedback. We are sorry that you were disappointed with the returns service. As we now collaborate with a different carrier, we have been able to reduce the return costs to £19.99 for large parcels and £9.99 for small parcels. We hope you will be willing to use our services again in the future. Best regards The Glisshop team

Rated 4 out of 5 stars

Overall a oodles experience

The box was open when it was delivered,The Atomic adjustment tool was missing,The boots however were in perfect condition,So that's the main thing,Overall it was a fast delivery and well informed Happy customer can't wait to try them in January

1 December 2023
Unprompted review
Rated 4 out of 5 stars

At least third maybe fourth time…

At least third maybe fourth time ordering big value ski/ binding order in last 5 years

Fantastic!! Great service and excellent value

Even snapped a brand new set of Salomon skis and they were great re refund !
Really recommend this service

24 November 2023
Unprompted review
Rated 5 out of 5 stars

Great prices with no hidden extras

Great prices with no hidden extras, fantastic service with ski binding fitting. Really quick turn around from ordering and great communication throughout. Will always use Glisshop for my skiing needs.

10 October 2023
Unprompted review
Rated 5 out of 5 stars

Great experience.

Ordered from the UK and I can confirm VAT and duty are taken care of in the ticket price. Delivery was steady in terms of time, but predictable given coming to the UK from the EU. Very good communication throughout. Price was more the competitive.

8 November 2023
Unprompted review

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