Glisshop Reviews 

192
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, often finding items as described and in excellent condition, alongside very competitive pricing. Many people also highlight the efficient and timely delivery, with orders frequently arriving sooner than predicted and items well-packaged for transit. Conversely, a small portion of people felt dissatisfied with certain aspects of the delivery process. Specifically, some reviewers mentioned high shipping costs to the UK and occasional issues with tracking information or longer than anticipated transit times for their orders.

What people talk about most

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising timely and quick... See more

Product

Reviewers mention positive feedback about product quality and value, with many expressing satisfaction with... See more

Price

Consumers find price to be positive, with many reviewers noting good prices on items and that customs fees... See more

Order

Users describe ambiguous interactions with order, with some customers reporting a swift and easy purchase... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just taken delivery of a pair of skis and bindings. The price was better than the UK so I went for them. The site asked lots of questions about my height, weight boot sole length, ability, age for the... See more

Rated 5 out of 5 stars

Ordered a Arva Ski backpack .price was pretty good until you add in the shipping costs to the UK Then it all goes slightly sideways. that said the item was delivered reasonably quickly from Europe... See more

Rated 5 out of 5 stars

Great value skis and the delivery was less than a week. All costs covered by Glissop as well (no import taxes!). Would definitely recommend, and will be buying from these guys again.

Rated 5 out of 5 stars

Easy online ordering at great prices. Regular updates on progress of delivery. Good delivery service and well packaged items. Loved the ski boots, but needed to return the other pair, ordered for ch... See more


Company details

  1. Sporting Goods Shop

Written by the company

Glisshop, founded in 1997 and Glisshop.com in 1999, is the e-commerce reference dedicated to winter sports and outdoor activities. Based in the heart of the Auvergne volcanoes, Glisshop accompanies mountain and outdoor enthusiasts throughout the year and across Europe. Our experts will guide you through our 15,000 products from over 300 brands so that you're equipped from head to toe, whatever the weather. Equipment, technical gear, clothing and accessories, live the Glisshop experience with us!


Contact info

4.2

Great

TrustScore 4 out of 5

192 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(192)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

Great service, price and delivery. Lovely boots exactly as described. First time buyer. I will order again.

3 October 2023
Unprompted review
Rated 5 out of 5 stars

Would recommend!

I ordered a ski jacket and it arrived within a few days. Tracking is chronopost/DPD so was easy to rearrange the delivery day and follow the parcel. No hidden tax or customs fees. Jacket arrived well packaged, and sizing is as described.

11 October 2023
Unprompted review
Rated 5 out of 5 stars

Very happy

Ordered some Nordica technical ski boots that were hard to find. Came quickly and great price. Five stars

9 March 2023
Unprompted review
Rated 5 out of 5 stars

Ordered two sets of skis (bindings…

Ordered two sets of skis (bindings fitted) & ski bag, fab service from start to finish. Well impressed, packaging spot on, bindings spot on. Cannot fault this company, nice to get what you ordered arrive in one piece & on time in the lead time the company stated. I would definitely recommend this company if you are looking to buy new ski gear of any type. Very happy.

25 January 2023
Unprompted review
Rated 5 out of 5 stars

Great delivery

Great delivery. I purchased GNU bindings that nobody else had in stock. They were cheaper and arrived in less than a week. Perfect

22 December 2022
Unprompted review
Rated 5 out of 5 stars

Purchased a ski jacket

Purchased a ski jacket. It came on time and in the correct size. It fit fine so didn’t have to worry about how the customer service was as related to returns.

5 April 2022
Unprompted review
Rated 5 out of 5 stars

Best ski shop on the web

Great product range, sensible pricing and no hidden charges on goods being shipped to the UK (pretty crucial this as so many sites are far from transparent in their pricing). Also great pre- and after-sales support and advice via live chat, email and on the phone (I used all three channels for various reasons). Arranged delivery ahead of schedule as well.

24 November 2021
Unprompted review
Rated 5 out of 5 stars

What an amazing experience

So yesterday I bought a Lib Tech T. Rice Pro that I was looking for SO long, and I've received it just right now, less than 24h service, I live in Barcelona (Spain).
Note that the product + shipment (9'81 €) were cheaper than the product itself in any Spanish online / physical store (including Amazon).
The product's amazing, just what you can expect of a Lib Tech deck awesome quality.
Thank you so much Glisshop, I won't hesitate to purchase again.

9 September 2021
Unprompted review
Rated 1 out of 5 stars

Returning items is really poor

Returning items is really poor - be warned. I returned items and they were refused by the address of Glisshop and returned to me.
Cheap but be warned the service after is very poor.
Not recommended.

20 May 2021
Unprompted review
Rated 5 out of 5 stars

Excellent prices and massive selection

Some of their prices are incredibly good. Selections are massive too, especially for the variety of sizes they stock. any item I’ve had delivered has been well packed too (2 snowboards, 1 set of Skis, various other smaller parts) and zero damage

23 March 2021
Unprompted review
Rated 5 out of 5 stars

Amazing price, fast delivery and good quality

I was a bit afraid to order from this online shop after reading the reviews, but since the price for the skis I was looking for was very attractive I decided to take a chance. I'm glad I did it.
I order from Portugal on 24th February and I received the skis on the first of March with normal delivery (having a weekend in the middle). I was able to track my parcel on DPD website and I received a message before the delivery. The skis are great and well packed. Good quality and amazing price. I will certain use this website again!

1 March 2021
Unprompted review
Rated 5 out of 5 stars

Very positive experience

I was sceptical buying from this website as some of the reviews were quite negative. However, I bit the bullet and bought form Glisshop I had nothing but a positive experience. I ordered some skis and poles and they came 3 days later packaged well and in great condition.

31 October 2020
Unprompted review

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