Oliveyoung Reviews 

I’ve ordered from olive young twice. The first time went great everything arrived and nothing was damaged. This time I bought an order worth 144 usd including a few Kpop albums. The package was left at my door but in terrible condition. There were multiple holes in the package and the bottom was soaking wet! I didn’t think anything of it until I opened my package and my albums were ripped, bent, a cd broken and covered in water. I got in contact with olive young and after some back and forth they decided the best they could do because they had proof of delivery “that didn’t look wet” they would give me 8 points in compensation! 8 points is barely anything compared to my order. I will never order from olive young gobal again. If you’re planning on buying Kpop albums on here because they’re cheap, don’t! They do not care if anything happens.

For the shipping in France, this is EMS and Chronospost. For 74$ I paid plus 39€ for taxes. Les français ne commandez pas chez Olive Young, Chronospost se prend des frais de douanes énormes pour des petits colis.

impossible to turn off email notifs... so much effort to just turn it off, really annoying

I loved Oliveyoung due to the variety of products on their website and had no issues for my past orders. However, this last experience led me to terminate my account.

DHL delivered my $130 package to my apartment complex, but did NOT leave it in 1. the secure Amazon hub locker or 2. the secure package room. Instead, DHL left it in an UNSECURE location on the ground in front of the mailboxes which resulted in my package being stolen. I have no idea why DHL did this as I have had no issues with their deliveries in the past.

In my inquiry to Oliveyoung, I attached pictures of where DHL left my package (this picture was taken by DHL which proved that they left it in the unsecure location) and pictures of the two secure locations DHL could have left my package at, but didn't. Oliveyoung followed up with DHL and replied to me stating that they received a proof of delivery, an invoice, picture of the delivered parcel, and proof of on-demand-delivery subscription from DHL. Oliveyoung then decided to close my inquiry without waiting for a response.

TL;DR Oliveyoung is great until you have an issue with your delivery.

I am on my 4th order in 5 weeks, I always order over $60 to get free shipping and only order when an item is on offer I have had some amazing deals on Cosrx and have stocked up. I have also been able to pick up items with a 70 to 80% discount, I can try it and if it doesn’t suit me or I don’t like it it’s not an issue, but so far I like everything I have bought.

I always do a quick online search of each item before I buy, so far for the items I have bought I have not seen a better deal elsewhere.

You need to check prices regularly to make sure you get the best deals as the offers are always changing if you set up the wish list you can quickly check the current prices.
Make sure you use all the coupons etc to get the best deals.

All my parcels have been shipped quickly my only issue is tracking through the app. I find 3rd party tracking sites for EMS keep me updated when using screenshots and Google translate and Parcel Force when it arrives in UK.

Not had to pay any tax or duty for any of my parcels, looking at the gov.uk website I think shipments for goods of Korean origin bought by yourself with an order value of under £135 will not incur any charges.

Every parcel has been well packaged and every item received in perfect condition. Even though all the items I have bought have been heavily discounted the expiration date on the products has been 2 years+

I am new to k-beauty but in a few weeks my skin is in the best condition it’s been in years and I am totally addicted to Olive Young Global and their prices.

I am someone who is paranoid about ordering online, and I can extremely stressed and go into panic mode if something goes wrong. I accidentally ordered the wrong shade of an eyeliner, and I also wished to add an item to my order. Oliveyoung got back to me in a timely manner, and by that, I mean it took them less than two days to reply to my email (awesome, I know right). I was able to cancel my order and get a full refund, as well place another order with the information corrected (I triple checked this time). I am very grateful for the global team’s help. I haven’t received my order yet as of writing this review since I JUST placed my new order, but if no updates are made to this review, it means everything went smoothly and it was shipped on time! :)

Excellent online K-Beauty site! Shipping is super fast compare to other retailers (i.e. YesStyle). Olive Young is an actual chain beauty store in Korea so they are reliable. I am glad their online store is just as great. Great customer service as well when I had an issue with a damaged item. They carry a variety of brands but not everything. I just hope they sign more contracts with more beauty brands so there would be more varieties. Whatever they have in their store, they are actual authorized retailer.

I live in Norway and have upto now ordered and received from OliveYoung twice. I've signed up to Oliveyoung about a year ago but was disapointed when they didn't ship to Norway but now that's been changed.

Shipping: Fast 1-2 weeks. Well-wrapped in plastic poppers, no damage contents. Free shipping for purchase over 60usd.
Custom fee: Yes everytime, the custom invoice is placed on the outside of the parcel with actual the amount paid so 100% transparency. Probably why it get through shipping so quick.
Selection: Pretty good, got most the popular brands. Although I'm wondering why they don't carry Hera and their Isa Knox selection is very poor. I'll give them a full 5 stars when they've improved their selection.
Price: On the expensive side but they often run sales and offer various reduction and extras.
Overal impression: yes I would buy again but I will stick to their sales offers. Convienient and fast. Comparing to Yesstyle, Oliveyoung is faster and have real sales. Yesstyle still have better selection though...

Olive Young has its amazing reputation in South Korea for a reason. Their shipping is insanely good - my order was placed near the end of the week and came on Monday all the way from SK to the UK, with no customs! The security of the packaging was impressive. Their free shipping threshold is very good and with coupons and sales, the prices are really competitive especially with how vast their selection is and their bundle deals.
Highly recommend.

I really recommend buying from Olive Young! I bought enough to reach the minimum for free shipping and I ordered on the 4th April and it arrived today (12th April) so compared to ordering from sites such as Yesstyle it was definitely a lot faster, there were a lot of sales too. As for the range of products, they had a lot of things I wanted but was also short on other things I wanted to buy but it didn’t bother me that much. I always wanted to shop from them but never had the chance as I was always a bit sceptical but now I don’t have any worries. I didn’t have to pay any customs and I live in the UK so i’m not sure if that differs from other countries. Overall, it was a great shopping experience with easy to follow tracking information on their app.

Great prices and fast service. Placed order late Friday night, had it by Wednesday which is very impressive given I live in Australia. Very happy!

For many other K-beauty sites I'm a bit wary of the authenticity of the products but with Olive Young, you know it's authentic because they are such a reputable country in Korea! My products were shipped around 4 days after purchase and arrived quickly, in perfect condition. I spent slightly over $60 (to meet the free shipping requirements) and didn't have to pay any UK customs. The coupons and sales they have also mean that you can get things for a very good price :)

Got my order, well packaged

Although they sell good products, but customer service is AWFUL.
They NEVER accept order cancellation, even when I requested to cancel my order within 1hour after I ordered.