Global Shopaholics LLC

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Rated 5 out of 5 stars

I've always had a great exeperience with this company for many reasons They are attentive, the packages are always delivered on time, they make sure to have a good communication with the clients... See more

Rated 4 out of 5 stars

It's a small company, but I made two shipments of iPads from the United States to Spain and everything went without problems. Before using their services, I contacted support for a question and alth... See more

Rated 5 out of 5 stars

I have used US forwarders for years. I switched to Global as they offer shipping from Target. I have just received my first shipment and it arrived within the expected time frame, with all the appropr... See more

Rated 3 out of 5 stars

They charged me twice then they kep my package. I am emailing and whatsapping them for a week. they dont respond. Adjusted the rating as now I have been attended to. They have provided a tracki... See more

Company details

  1. Packaging Supply Shop
  2. Business-to-Business service

Written by the company

"A fresh perspective on Global Shopping and Package Forwarding." The easiest place to Shop in USA and Ship internationally to your Doorstep with the lowest international shipping rates.


Contact info

Breach of guidelines

All reviews

(1,183)

183 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

terrible customer support, poor service

Please be aware that they do not meet the deadline for preparing the order and shipping, it can take 15 days. You pay for shipping and they give you your money back and increase the prices so that you pay more. This still takes days for you to get a response. I myself am going back to MYUS even though it is expensive, but customer support works 24 hours a day, every day.

8 May 2025
Unprompted review
Rated 5 out of 5 stars

I just deal with you shipping service


I just deal with you shipping service
Whenever I face problems you solved to me appreciate so much
Yes sometimes suffer from reply my inquiries by chat and email but at the end you solved my issues and you do all your best
Thanks for your kind service
I’m your customer and I will be for ever
Thanks

1 March 2025
Unprompted review
Rated 5 out of 5 stars

Great job!

I am happy with your service, keep doing good Job!
thanks

18 April 2025
Unprompted review
Global Shopaholics LLC logo

Reply from Global Shopaholics LLC

Dear Customer,

We sincerely apologize for the inconvenience you’ve experienced. Our team has reached out to you via email, please respond at your earliest convenience so we can assist you in resolving the issue.

Thank you.

Rated 1 out of 5 stars

At first everything was fine

At first everything was fine, but now I don't know what happened to you, I don't know if it's because of the management or the employees but they take a long time to update a package that was delivered, it may take a week to be updated, a lot of failure in your shipping calculations, you steal our packages, you already lose 3 of my packages with you

I just ask you to improve please, I wouldn't like to have to change servers because of your irresponsibility

18 March 2025
Unprompted review
Global Shopaholics LLC logo

Reply from Global Shopaholics LLC

Dear Customer,

Thank you for your feedback, and we sincerely apologize for the inconvenience you’ve experienced. We're truly sorry to hear about the delays and issues you've faced—it’s never our intention to cause frustration.

To help us investigate further, could you please share the tracking numbers or details of the packages that have not been uploaded yet? Additionally, for the packages you mentioned as lost, we kindly request you to provide the invoices so we can look into the matter and take appropriate action.

Your feedback is valuable to us, and we’re committed to improving our services to serve you better. We truly appreciate your patience and understanding.

Rated 1 out of 5 stars

Worst worst service!!!

Worst worst service!!!! My parcel has been delivered 8th April, till today no update on my portal of my delivery, nobody responds to my chat box with updated or even the email that I send

You should not be allowed to business, this is appaling, just wish I saw all of these reviews before I decided to use you as a forwarding service, can anyone capable of resolving this matter please be in contact.

14 April 2025
Unprompted review
Global Shopaholics LLC logo

Reply from Global Shopaholics LLC

Dear Customer,

We sincerely apologize for the inconvenience you have experienced. Our team has reached out to you via email. Kindly respond so that we can further investigate your concern and work towards resolving the issue.

Thank you for your patience and cooperation.

Rated 1 out of 5 stars

Terrible work, please improve

I think your work is terrible and you are irresponsible with packages, my package arrived to you but they say it didn't arrive to them, you are a renowned company to start having these problems

14 April 2025
Unprompted review
Global Shopaholics LLC logo

Reply from Global Shopaholics LLC

Dear Customer,

We sincerely apologize for the inconvenience you have experienced. Our team has reached out to you via email. Kindly respond so that we can further investigate your concern and work towards resolving the issue.

Thank you for your patience and cooperation.

Rated 3 out of 5 stars

Updated Review: Issue Resolved, Shipment Delivered

Initially, I faced serious concerns with Global Shopaholics regarding a shipment (ID: IIGD7754) that appeared lost and wasn’t showing any updates through the courier’s tracking system. Communication was unclear at first, and it felt like the situation was heading in the wrong direction.

However, to their credit, Global Shopaholics did eventually manage to ship the item and have it delivered, which I appreciate. While the process was a bit rocky and not as smooth as I had hoped, the final result was positive. The package arrived, and they fulfilled the service after some follow up.

I’d still recommend they work on improving their customer service communication and tracking clarity. But overall, they did come through in the end and that’s worth acknowledging.

Rating: 3 out of 5
Room to improve, but not a lost cause

2 April 2025
Unprompted review

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