GLS has improved on employee retention and as a result, I really like that we usually have the same GLS delivery person on our route, so he knows that I am disabled and a little slow getting the door... See more
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See what reviewers are saying
It was a good experience. My package came quickly. I received updates via email and text, so I was always confident it will arrive. I recommend GLS. Very reliable and good customer service.
Amazing service....this time the delivery was not so fast,but maybe because it came from far away. But it doesn't change my opinion: The best company ever.very satisfied!!!
I am extremely happy with both GLS and vidaXL! The delivery was fast and smooth, and my suitcases from vidaXL are absolutely beautiful and of great quality. Everything arrived safely and exactly as ex... See more
Company details
About GLS Denmark
Written by the company
Det, du sender og modtager, betyder noget. Det véd vi hos GLS.
Og er det vigtigt for dig, er det vigtigt for os.
Vi har mere end 1200 GLS-biler og 1.750 pakkeshops, så vi altid er tæt på dig. Vi leverer, hvor det passer dig bedst, og sørger for, din pakke kommer hurtigt og sikkert frem. Er du ikke hjemme, tager vi den med til din lokale PakkeShop, eller du kan give os fuldmagt til at lægge den et aftalt sted på adressen.
Du kan altid følge dine pakker via Track&Trace, som du finder her: http://bit.ly/findpakke
Du kan også følge dine pakker via GLS-appen, der giver dig det fulde overblik over dine pakker: Download den her: https://link.gls.dk/glsappen
Vi har mere end 1200 GLS-biler og 1.750 pakkeshops, så vi altid er tæt på dig. Vi leverer, hvor det passer dig bedst, og sørger for, din pakke kommer hurtigt og sikkert frem. Er du ikke hjemme, tager vi den med til din lokale PakkeShop, eller du kan give os fuldmagt til at lægge den et aftalt sted på adressen.
Du kan altid følge dine pakker via Track&Trace, som du finder her: http://bit.ly/findpakke
Du kan også følge dine pakker via GLS-appen, der giver dig det fulde overblik over dine pakker: Download den her: https://link.gls.dk/glsappen
Contact info
Kokmose 3, 6000, Kolding, Denmark
- 76331111
- gls-group.eu/dk/da/home
GLS-appen gør dit liv lidt nemmere
4.6
Excellent
2m reviews
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I was told that I wasn’t at home so…
I was told that I wasn’t at home so they couldn’t deliver the package and it’s gonna be delivered to a packet shop while I was sitting at home and no one called me nor knocked and the package was delivered basically almost to the furthest packet shop from me so I had to take a taxi to get my package back home meaning I payed extra for home delivery and taxi for no reason
6 August 2026
Reply from GLS Denmark
Hi Sofie 😊
Thank you for reaching out 🤗
According to the drivers GPS and pictures from the delivery attempt, we were at your address at 09:42 o'clock.
We appreciate your feedback. It will help us to improve.
Have a nice day 💙
Best regards
Anders D - Customer Service
It was my first time using your…
It was my first time using your service, and I found it excellent, and on time, will use your services again. Thank you.
4 August 2026
You don’t bring my package home to my…
You don’t bring my package home to my address!!! You give to the Rydhave Slot Efterskole office, and I must take it from there!! So not a good experience.
6 August 2026
Reply from GLS Denmark
Hi
I'm sorry if your parcel hasn't been delivered as expected 📦
I can't see your name on this parcel, so you are welcome to contact us at 76 33 11 11, if you want us to have a look at this. Then we are ready to help you 😊
Best regards
Heidi S - Customer Service
Easy to get paket .fast delivery ❤️👍👍👍
6 August 2026
Fast and good
6 August 2026
The worse experience
The worse experience
I have order som drinks on tilbud at Barlife and the order came on the parcel point,that in Gls app I could see,but 2 times I tried to pickup my order with no luck.It wasn't exist,not in the app from parcel point .The workers from parcel point was helpfull to find my order,but they couldnt find it.So customer service told me that I put the code wrong on 30 july wich is imposdible,i have been all day at work.No explanation.So I am sure that the person who deliver the package or put the wrong code ,or it was stole.
So for 8 days nobody cannot find my order.And today it must to be send it back,by Gls ,to Barlife.I wonder which package they will send.
Dårlig delivery and customer service
30 July 2026
Unprompted review
Reply from GLS Denmark
Hi Marta
Thank you for sharing your experience with us 💙
I would really like to help you, but there is no parcelnumber given in your review, and therefore I cannot investigate the matter.
You are welcome to contact us on 76331111 or write to us at kontaktgls.dk 😊
I wish you a wonderful day ☀️
Best regards
Anders D - Customer Service
Good service and delivered within the…
Good service and delivered within the timeframe as expected. Thanks
5 August 2026
Delivery service
5 August 2026
All good very fast
5 August 2026
Hey 👋 there
Hey 👋 there
I’m glad I received my order on time 🤝
I’m very grateful to GLS
Regards
Vera
5 August 2026
all good :-)
5 August 2026
Swift and precise delivery
I ordered the products 2 days ago and GLS delivered the parcel swiftly and precisely. Thank you.
5 August 2026
bed and bed and very late
5 August 2026
Reply from GLS Denmark
Hi Riyad 😊
Thank you for your feedback 💙
I can see that we at GLS receive your package on 04/08 and deliver it to you on 05/08. This is within our expected delivery time.
You are welcome to contact us for further information on tel. 76331111 or at kontaktgls.dk
I wish you a nice evening 🤗
Best regards
Anders D - Customer Service
Super service
5 August 2026
Ordered package for home delivery
Ordered package for home delivery, package delivered to pakkeshop instead with GLS saying thst they tried delivering but I see the parking lot from where I work and not once I've seen a GLS car or someone coming to my house.
5 August 2026
Reply from GLS Denmark
Hi Manta 😊
Thank you for reaching out to us 💙
The parcel should have been delivered at your address as requested. I’m sorry we didn’t.
I can see, that the parcel has already been picked up at the ParcelShop. I’m very sorry for the inconvenience 😔
Should this happen again, don't hesitate to call us at 76331111 before you pick up your parcel. In that way we can offer to correct our mistake.
We appreciate your feedback. It will help us to improve.
Have a nice day 💙
Best regards
Anders D - Customer Service
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