GLS has improved on employee retention and as a result, I really like that we usually have the same GLS delivery person on our route, so he knows that I am disabled and a little slow getting the door... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It was a good experience. My package came quickly. I received updates via email and text, so I was always confident it will arrive. I recommend GLS. Very reliable and good customer service.
Great service. They carried my stuff up the stairs and the guy seemed friendly. Only thing that would be nice is to have a better estimate of when they would arrive but otherwise very satisfied.
Amazing service....this time the delivery was not so fast,but maybe because it came from far away. But it doesn't change my opinion: The best company ever.very satisfied!!!
Company details
About GLS Denmark
Written by the company
Det, du sender og modtager, betyder noget. Det véd vi hos GLS.
Og er det vigtigt for dig, er det vigtigt for os.
Vi har mere end 1200 GLS-biler og 1.750 pakkeshops, så vi altid er tæt på dig. Vi leverer, hvor det passer dig bedst, og sørger for, din pakke kommer hurtigt og sikkert frem. Er du ikke hjemme, tager vi den med til din lokale PakkeShop, eller du kan give os fuldmagt til at lægge den et aftalt sted på adressen.
Du kan altid følge dine pakker via Track&Trace, som du finder her: http://bit.ly/findpakke
Du kan også følge dine pakker via GLS-appen, der giver dig det fulde overblik over dine pakker: Download den her: https://link.gls.dk/glsappen
Vi har mere end 1200 GLS-biler og 1.750 pakkeshops, så vi altid er tæt på dig. Vi leverer, hvor det passer dig bedst, og sørger for, din pakke kommer hurtigt og sikkert frem. Er du ikke hjemme, tager vi den med til din lokale PakkeShop, eller du kan give os fuldmagt til at lægge den et aftalt sted på adressen.
Du kan altid følge dine pakker via Track&Trace, som du finder her: http://bit.ly/findpakke
Du kan også følge dine pakker via GLS-appen, der giver dig det fulde overblik over dine pakker: Download den her: https://link.gls.dk/glsappen
Contact info
Kokmose 3, 6000, Kolding, Denmark
- 76331111
- gls-group.eu/dk/da/home
GLS-appen gør dit liv lidt nemmere
4.6
Excellent
2m reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I just bought an exhaust and it was all…
I just bought an exhaust and it was all good and it also came on time
31 July 2026
Super good job
30 July 2026
Fast and serious
Ordered an item on Wednesday afternoon to online shop, sent in the end of day, received on Thursday noon.
30 July 2026
Perfect, speedy and timely delivery
30 July 2026
Super super ok
30 July 2026
Perfekt.tak
29 July 2026
The delivery was well in time.
The delivery was well in time.
Ordered on Sunday and delivered on Wednesday.
It worked fine that the parcel was laid down in Front of the door of our Summer House !
Thank You!
29 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The product was supposed to be…
The product was supposed to be delivered home and not to the parcel shop.
30 July 2026
Reply from GLS Denmark
Hi
Thank you for sharing your experience with us 🤗
I can see we have a picture from the driver, with a picture of him at your adresse.
When we do not meet anyone at the address, the parcel will be delivered to a nearby ParcelShop, so you can get your parcel the same day.
I have notified the responsible depot about your experience.
You are also very welcome to call us on 76331111.
I wish you a good day 💙
Best regards
Christian A - Customer Service
God kommunikation og levering.
30 July 2026
It was slow to arrive but everything…
It was slow to arrive but everything else was perfect
30 July 2026
Courier confused houses numbers and…
Courier confused houses numbers and delivered a parcel to our neighbors's
29 July 2026
Good service
30 July 2026
Fast and efficient
30 July 2026
Reliable delivery.
30 July 2026
Your service are fast
3 October 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.