Absolutely outstanding service from Steven and his team, Steven and Rebecca McDonald have went above and beyond fighting our wee corner.. They take over so I do not even have to contact the party who... See more
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Review summary
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Reviews shaping this summary
We have partnered with Glenwood now for over a year and sent a few cases and tricky clients their way. Every one of them has been successful, even when we doubted it. They are quite simply a terrific... See more
Company replied
Great service, always follow up with a polite service. Have used them on more than one occasion and will continue to stay in touch in case we require their services again. Would recommend, to take awa... See more
Company replied
Great service as always , Always a pleasure in speaking to the Glenwood Team. Have used Glenwood on more than one occasion and will continue to stay in touch in case we require their services again.... See more
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Company details
Written by the company
We are the UK's leading construction debt recovery and dispute resolution firm offering ‘no win no fee’ debt collection services all over the UK and Ireland. Our mission is to provide approachable, transparent, and effective debt recovery services to the construction sector, strengthening our clients' financial resilience while fostering long-lasting relationships.
Contact info
9000 Academy Business Park, G51 1PR, Glasgow, United Kingdom
- +44141 465 9016
- contact@glwood.co.uk
- glwood.co.uk
4.6
Excellent
69 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Excellent service
Excellent service from a thoroughly knowledgeable team.
Glenwood recovered a significant debt on our behalf from a much larger, 'seasoned' construction debtor.
They are now our sole preferred adviser on debt collection and have an excellent success rate on our behalf.
3 January 2025
Unprompted review
Reply from Glenwood Debt Recovery
Thank you so much for your kind words and fantastic feedback! We’re delighted to have successfully recovered this debt for you and really appreciate your trust in Glenwood.
Our team takes great pride in delivering results - especially in complex cases like those within the construction sector - so it’s rewarding to hear that our approach and success rate have made a difference.
We’re proud to be your preferred debt recovery partner and look forward to continuing to support your business in the future.
The team at Glenwood were excellent…
The team at Glenwood were excellent from start to finish.
I was over two months behind with payments, being ignored when contacting the debtor. Within one week Glenwood had fully recovered my outstanding invoices.
Thanks again!
24 October 2025
Unprompted review
Reply from Glenwood Debt Recovery
Thank you so much for your kind words! We’re really pleased to hear that our team was able to recover your outstanding invoices so quickly.
We know how frustrating it can be when communication stops, so it’s great to know we could turn things around for you in just a week. Your feedback means a lot to us - thank you for choosing Glenwood!
Fought for over 3 months to have monies…
Fought for over 3 months to have monies owed to no avail. Called Glenwood Friday afternoon and received what was owed to us the following Thursday. Can’t thank them enough excellent service and communication. Once again Thank You.
23 October 2025
Unprompted review
Reply from Glenwood Debt Recovery
Thank you for your fantastic feedback! We’re so pleased to hear that we were able to secure a quick and successful result for you after such a long wait. Delivering excellent service and clear communication are top priorities for us, so it’s great to know that stood out.
We really appreciate your trust and kind words — thank you for choosing Glenwood!
Had a successful result with Glenwood…
Had a successful result with Glenwood and was very pleased with the process, really recommend this company, and will definitely use them again should we be in that unfortunate position again
13 February 2025
Unprompted review
Reply from Glenwood Debt Recovery
Thank you for your wonderful feedback!
We’re delighted to hear you had a successful result and a positive experience with our process. Your recommendation means a lot to us, and we’ll be more than happy to assist again should the need ever arise.
Excellent Debt Recovery Services
Engaging with Glenwood is simple and effective. Cases are actioned promptly and communication with updates is always frequent.
23 October 2025
Unprompted review
Reply from Glenwood Debt Recovery
Thank you for your kind feedback! We’re so pleased to hear that you’ve found working with Glenwood simple and effective. Prompt action and regular communication are key priorities for us, so it’s great to know that stands out in your experience.
Trusted partner who always deliver what…
Trusted partner who always deliver what they say they are going to do. Extremely professional and always keep you updated
8 October 2025
Unprompted review
Reply from Glenwood Debt Recovery
Thank you for your fantastic feedback! We’re delighted to hear that you see us as a trusted partner. Delivering on our promises and keeping our clients fully updated are core parts of how we work, so it’s great to know that stands out in your experience.
We really appreciate your continued trust and support.
Great debit recovery results,
Great debit recovery results,
Knowledgeable and pleasant staff.
25 September 2025
Unprompted review
Reply from Glenwood Debt Recovery
Thank you for your great feedback! We’re so pleased to hear you’ve had positive results and found our team both knowledgeable and pleasant to work with. Your satisfaction means a lot to us!
Great service!!
21 October 2025
Unprompted review
Reply from Glenwood Debt Recovery
Thank you for your kind feedback! We really appreciate you taking the time to share your experience and are delighted to hear you’re happy with our service.
Always there to assist
Always there to assist. Especially noticeable when they have not been given a full pack of information to start with. I fully appreciate their assistance / guidence /knowledge. They have recovered debts where others had considered them lost causes.
Certainly been good for me.
16 October 2025
Unprompted review
Reply from Glenwood Debt Recovery
Thank you so much for your detailed feedback!
We’re thrilled to hear our team’s persistence and expertise have made a difference for you - even with the tougher cases. Recovering what others consider “lost causes” is exactly what we’re here for, and it’s great to know you’ve seen that in action.
We have partnered with Glenwood now for…
We have partnered with Glenwood now for over a year and sent a few cases and tricky clients their way. Every one of them has been successful, even when we doubted it. They are quite simply a terrific company to deal with & the reason for this is their ability to collect in the overdue debts whilst taking the pressure of us as a business, letting us get on with the day to day running. In particular, a huge mention to Rebecca McD and Brian A. Steven M for his straight talking attitude and guidance when needed, and ultimately getting results for their clients. I will recommend Glenwood all day long. Delighted to have been introduced to them.
20 October 2025
Unprompted review
Reply from Glenwood Debt Recovery
Thank you so much for your fantastic review and for taking the time to share your experience. We’re delighted to hear that our team - especially Rebecca, Brian, and Steven - have made a positive impact and achieved great results for you.
It’s a pleasure to support your business and take the pressure off when it comes to managing overdue debts. We really value your trust and recommendation, and we look forward to continuing our successful partnership for years to come.
Glenwood always provide an exceptional…
Glenwood always provide an exceptional service. They achieve success where many others fail.
17 October 2025
Unprompted review
Reply from Glenwood Debt Recovery
Thank you for your kind words! We’re delighted to hear that you’ve experienced such positive results with our team. At Glenwood, we pride ourselves on delivering solutions where others can’t - and it’s great to know our efforts have made a difference.
We truly appreciate your continued trust and support.
Fabulous company
Fabulous company, always willing to help.
Brian is an amazing case handler and Steven has been very helpful and supportive.
Have their credit check system and it has been very helpful in checking prospective customers.
16 October 2025
Unprompted review
Reply from Glenwood Debt Recovery
Thank you so much for your wonderful feedback! We’re delighted to hear that you’ve had such a positive experience with our team.
Brian and Steven will be thrilled to know their support has made a real difference - and we’re glad to hear our credit check system has been a valuable tool for your business.
We truly appreciate your trust in Glenwood and look forward to continuing to support you.
Amazing Team
Steven is amazing and explained all their is to know about what they do and how they assist in helping businesses. The team are really professional and helpful with any issues, queries and chasing we have placed with them. Fantastic firm to use :)
9 June 2025
Unprompted review
Reply from Glenwood Debt Recovery
Thank you so much for your kind words! We’re delighted to hear that Steven and the rest of the team have made such a positive impression.
Providing clear communication, professional support, and great results is exactly what we strive for - so your feedback really means a lot to us.
We truly appreciate your trust in Glenwood and look forward to continuing to support your business.
The best in the industry by far.
I have used Glenwood for the last three years or so. They are absolutely first class, right from the top down. They really know their stuff. We use them for credit control and debt collection and they are the best in the industry. I highly recommend them.
15 October 2025
Unprompted review
Reply from Glenwood Debt Recovery
Thank you so much for your incredible feedback and continued trust over the years!
We’re thrilled to hear that our credit control and debt recovery support have made such a positive impact. The whole team takes great pride in delivering first-class service and results - so your words mean a lot to us.
We really appreciate your recommendation and look forward to continuing to work with you.
Danny at glenwood should be put on a…
Danny at glenwood should be put on a course from his employers regarding how to write professional emails when dealing with company's
8 October 2025
Unprompted review
Reply from Glenwood Debt Recovery
Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations. At Glenwood, we take professionalism and communication standards very seriously, and we appreciate you bringing this to our attention.
We’ll ensure your comments are reviewed internally so we can continue improving the service we provide.
If you’d like to discuss your experience further, please reach out to us directly at contact@glwood.co.uk — we’d be happy to look into it in more detail.
Quick improvement in cash collection
I have used Glenwood frequently over many years. As an Interim CFO, whenever I took on a new role, I always got Glenwood in. They always delivered and made me look good. Given that the debtors pay the fees, it is really easy to hire them.
14 October 2025
Unprompted review
Reply from Glenwood Debt Recovery
Thank you for such a fantastic review - and for your continued trust over the years, Bill!
We really value the long-standing partnership and are delighted to know that our work has consistently supported your goals. Helping clients achieve quick results and smooth cash collection is exactly what we strive for.
We truly appreciate your loyalty and look forward to continuing to deliver for you in the future.
Very helpful and diligent serivce.
Very helpful and diligent serivce.
Always endeavour to pursue all debts and costs due.
Also, helpful with advice on any financial queries you may have.
8 October 2025
Unprompted review
Reply from Glenwood Debt Recovery
Thank you for your kind words! We’re really pleased to hear that you found our service helpful and diligent.
Our team always aims to go the extra mile — not just in recovering debts, but in offering clear advice and support along the way.
We appreciate you taking the time to share your experience with Glenwood!
Glenwood customer service
Glenwood's customer service was exceptional, as they kept me updated throughout the entire process. Their support team responded promptly and professionally.
Overall, my experience with Glenwood was outstanding
15 December 2024
Unprompted review
Reply from Glenwood Debt Recovery
Thank you so much for your wonderful feedback! We’re delighted to hear that our team’s communication and professionalism stood out during your experience.
Keeping clients informed and supported throughout the process is something we take great pride in.
We’re grateful for your trust in Glenwood and appreciate you sharing your experience!
Would happily recommend
I have used Glenwood for many years and have found them to be very successful in recovering our outstanding debt. I find them professional and very easy to deal with and nothing is ever a problem. Highly recommend them.
I would like to mention that I find Rebecca to be an outstanding member of the Glenwood team and when she gets involved I am extremely confident that she will recover what is owed to us.
4 September 2025
Unprompted review
Reply from Glenwood Debt Recovery
Thank you so much for your kind words and for trusting Glenwood over the years. We’re delighted to hear that our service has made a real difference for your business. Your recommendation means a lot to us.
We’ll be sure to pass on your praise to Rebecca – she’s a valued member of our team, and we’re glad her dedication and expertise have given you confidence in every case.
We look forward to continuing to support you in the future!
Excellent Service - Great Results
We have used Stephen over a number of years and found his service second to none. Not only did he recoup the principal sum but all the costs and interest associated with it. Nothing is ever a problem, he's always willing to help and we are constantly kept in the loop on a regular basis as to how things are progressing. I would have no hesitation in recommending Glenwood should you experience any difficulties in recovering monies owed,
16 April 2025
Unprompted review
Reply from Glenwood Debt Recovery
Thank you for your fantastic feedback and for your continued trust over the years! It’s great to hear that Steven and the team have been able to consistently deliver positive results, recovering not just the principal sums but also costs and interest.
We’re proud to offer a service that keeps you fully informed and supported throughout the process. Your recommendation means a lot to us and we look forward to continuing to assist whenever you need us.
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