Absolutely outstanding service from Steven and his team, Steven and Rebecca McDonald have went above and beyond fighting our wee corner.. They take over so I do not even have to contact the party who... See more
Company replied
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Review summary
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We have partnered with Glenwood now for over a year and sent a few cases and tricky clients their way. Every one of them has been successful, even when we doubted it. They are quite simply a terrific... See more
Company replied
Great service, always follow up with a polite service. Have used them on more than one occasion and will continue to stay in touch in case we require their services again. Would recommend, to take awa... See more
Company replied
Great service as always , Always a pleasure in speaking to the Glenwood Team. Have used Glenwood on more than one occasion and will continue to stay in touch in case we require their services again.... See more
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Company details
Written by the company
We are the UK's leading construction debt recovery and dispute resolution firm offering ‘no win no fee’ debt collection services all over the UK and Ireland. Our mission is to provide approachable, transparent, and effective debt recovery services to the construction sector, strengthening our clients' financial resilience while fostering long-lasting relationships.
Contact info
9000 Academy Business Park, G51 1PR, Glasgow, United Kingdom
- +44141 465 9016
- contact@glwood.co.uk
- glwood.co.uk
4.6
Excellent
69 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Excellent company to deal with !!
We have been dealing with Glenwood Construction Debt Recovery for a number of years now and would not go elsewhere. Their knowledge and professionalism within the construction industry is second to none. They also have a good return rate with any debt that needs recovered. We would highly recommend.
8 October 2024
Unprompted review
Reply from Glenwood Debt Recovery
Thanks so much for the great review! We love hearing how our efforts make a difference. If you ever need assistance in the future, don’t hesitate to reach out!
Friendly and proactive staff who are…
Friendly and proactive staff who are able to effectively communicate with staff at all levels within our company,
and who will continue to assist through the whole process of collection, from calling with a firm reminder through to Sheriff's Court if necessary.
8 October 2024
Unprompted review
Reply from Glenwood Debt Recovery
Thank you for the fantastic review! It’s great to know we met your expectations. We’ll continue working hard to ensure you always receive the best possible service.
Reliable debt collection
In the industry that our company works within, Glenwood have their fingers on the pulse. We know with total confidence, that if we refer an account for collection, they will achieve the necessary result. Whilst maintaining the most professional manner.
4 October 2024
Unprompted review
Reply from Glenwood Debt Recovery
Thank you for your wonderful review! We’re delighted to know that you had a great experience with us. Your support means a lot, and we’re always here if you need anything else.
Responsive and efficient
First impressions of Glenwood at initial call was very impressive and it's obvious they take their business seriously with professionalism and more important, great results. They appear to be super responsive, efficient and friendly and we are looking forward to partnering with them for a long time yet.
13 September 2024
Unprompted review
Reply from Glenwood Debt Recovery
We really appreciate your kind feedback! It's fantastic to hear that you're happy with our service. We're committed to maintaining this level of satisfaction and are always here to help!
No action debt recovery
Instructed this company to recover the debt. Gave them all the facts from the outset. When we chased them as heard we'd heard nothing and challenged this, apparently they don't work like this and won't be spoken to in that manner, so they closed the case without due notice until I chased again!
6 December 2023
Unprompted review
Reply from Glenwood Debt Recovery
Thank you for sharing your feedback with us. We are sorry to hear that your experience with Glenwood did not meet your expectations.
In situations like yours, it is sometimes the case that, after thorough evaluation, we find certain debts are not viable to pursue. These decisions are made carefully, considering various factors to ensure we act in the best interest of our clients. We understand this can be disappointing when the outcome is not as hoped for.
We appreciate your input as it is crucial for our ongoing commitment to improve our services and communication. If there's anything further you wish to discuss or if you have any other concerns, please do not hesitate to contact us at contact@glwood.co.uk. We are here to listen and to address any issues you may have.
Thanks,
Steven Murray, Sales Director
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