GMG watches Ltd Reviews 

225
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

You should buy from GMG. They are honest, kind, and you will never regret choosing GMG. When you are spending your hard earned then you need to trust who you deal with. You CAN trust GMG - I wont ev... See more

Rated 5 out of 5 stars

Spoke to Zach on Saturday about helping me find a watch within my budget. He gave me so many options and explained different models for me. come today, 48 hours later I have a dream watch in immaculat... See more

Rated 1 out of 5 stars

Abysmal customer service and almost certainly a scam set up, could smell the owner’s blatant lies as he was waffling on the phone all day. Most of their negative reviews on various platforms get a res... See more

Company replied

Rated 5 out of 5 stars

I messaged Lee about a gold Daytona I saw on instagram which had actually just been sold… however Lee sourced another brand new 2022 the same day, we agreed a price and exchange for two pieces I had... See more

Company details

  1. Watch shop

Written by the company

We buy and sell luxury watches. We focus primarily on Rolex, Cartier, Patek, AP, Hublot, Franck Muller watches, however, we will be happy to quote for many other brands


Contact info

4.2

Great

TrustScore 4 out of 5

225 reviews

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4.2

All reviews

(225)

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Rated 5 out of 5 stars

Great experience using GMG

Great experience using GMG. Enquired about a Daytona on the weekend and had it in hand by the Friday delivered to my work address even though it wasn’t currently in stock. Recommend using GMG and will definately use again.

19 June 2024
Unprompted review
GMG watches Ltd logo

Reply from GMG watches Ltd

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with us and received your Daytona promptly. Your recommendation means a lot to us, and we look forward to serving you again in the future!

Rated 5 out of 5 stars

Happy with my new IWC 43MM…


Happy with my new IWC 43MM BP(green-dial)! Nice gesture delivering the watch in person to Liverpool-airport by Ciaran. And showing interest in our mutual hobby.
Would do business again without blinking an eye(!)

11 June 2024
Unprompted review
Rated 1 out of 5 stars

absolute bunch of jokers

absolute bunch of jokers, not sure how their still in the trade, prices are all over the place, would NOT recommend to anyone.

10 May 2024
Unprompted review
GMG watches Ltd logo

Reply from GMG watches Ltd

Thank you for your feedback. Although feels suspiciously like a competitor or someone with very little education trying to promote a 1* review.

We're sorry to hear about your experience and appreciate your honesty. We strive to provide consistent and fair pricing, and we'll review your comments to improve our services. If you have any specific concerns, please feel free to reach out to us directly.

Rated 1 out of 5 stars

Abysmal customer service and almost…

Abysmal customer service and almost certainly a scam set up, could smell the owner’s blatant lies as he was waffling on the phone all day. Most of their negative reviews on various platforms get a response claiming the scam is actually coming from a different “competitor” company but our communication was directly with the owner himself who sounded like a complete muppet who had no idea whether he was selling a timepiece which was used or brand new. Got rude when put on the spot. Clueless. He’s getting a visit in person shortly from a couple of serious “buyers”. Avoid this clown. Take your business elsewhere

14 May 2024
Unprompted review
GMG watches Ltd logo

Reply from GMG watches Ltd

Interestingly the same date as above for 2 x 1* reviews.

We take all feedback seriously and apologize for your negative experience. We aim to provide honest and transparent service to all our customers. If there have been misunderstandings, we are committed to resolving them. Please contact us directly so we can address your concerns and work towards a resolution. Thank you for bringing this to our attention.

Rated 1 out of 5 stars

Slow to respond and in-communicative.

Slow to respond and in-communicative.

26 April 2024
Unprompted review
GMG watches Ltd logo

Reply from GMG watches Ltd

We apologize for the delay in our response and any inconvenience caused. We strive to provide timely and clear communication with all our customers. Your feedback is valuable to us, and we'll work to improve our responsiveness moving forward. If you have any further questions or concerns, please feel free to reach out to us directly.

Rated 5 out of 5 stars

Recommended

Recently purchased a new Rolex, part exchanging an older one, with GMG and they were excellent. Really good communication throughout, easy to agree a price and Lee and Coyah made collecting the new watch (and dropping off the old one) really straightforward. Would happily use GMG again in the future.

18 April 2024
Unprompted review
Rated 5 out of 5 stars

Believe the hype

Believe the hype. Straight talking no BS. Great for advise Picked a Bluesy bi gold sub close to retail. Easy straight forward transaction. I forgot the ladies name but she was super professional and knew her stuff. Will 100% use again.

20 March 2024
Unprompted review
Rated 5 out of 5 stars

Quick, easy and professional

Saw a watch advertised on their website, collected it two days later. Quick, smooth process with no issues and very professional. Very happy with watch that I paid full asking price and didn’t bother trying to haggle. Highly recommend.

8 February 2024
Unprompted review
Rated 5 out of 5 stars

Contacted GMG watches for a…datejust

Contacted GMG watches for a datejust,,Lee was kind enough to do a deal,I was a bit unsure not having purchased from GMG watches before,travelled up to London to collect the Watch .Exactly as described,new unused and all checked out.Thankyou LEE.

5 February 2024
Unprompted review
Rated 5 out of 5 stars

Easy and simple

Easy, efficient and no issues. I will be honest if I’m not buying from the Rolex shop I have doubts but these guys delivered above expectations and the process easy. I now have a fantastic 2023 Rolex at an incredible price which I can enjoy for years and in memory of my mum passing. Thankyou.

2 February 2024
Unprompted review

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