Gmoto Reviews 3,005

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

I have ordered from Gmoto several times, and I have been satisfied every time. The ordering process is simple and clear, and the products always match the descriptions. Shipping was fast, and the... See more

Rated 1 out of 5 stars

Very poor customer service. I still have not received any reply or refund regarding my order. The company entered the wrong phone number in my order despite me informing them about the mistak... See more

Company replied

Rated 5 out of 5 stars

Very serious company advertising well-known brand names at the best price! Honestly. Packaging is flawless and everything arrived faster than the pre-established deadline/ ETA. Everything arrived inta... See more

Company details

  1. Motorcycle Equipment Store

Written by the company

Gmoto motorcycle shop offers over 2 million products: parts, accessories, helmets, clothing, and more. Every day, we help motorcyclists choose components for repairs, service, and tuning. Through our collaboration with top brands and budget-friendly suppliers, we enable every customer to pursue their passion. We are Gmoto – for motorcyclists.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very serious company advertising…

Very serious company advertising well-known brand names at the best price! Honestly. Packaging is flawless and everything arrived faster than the pre-established deadline/ ETA. Everything arrived intact. I will use their services in the future too.

17 July 2025
Unprompted review
Rated 1 out of 5 stars

They are not help me.

After measuring my head and it was 58cm, I decided to get the bell custom 500 helmet. I got the medium size as it was written on the company's meter. In fact, the helmet when it arrived was a medium but not even my son who is 10 years old could wear it. It was so narrow and small that my whole head hurt when I moved it. I asked for help to make the change and no one helped me. I was forced to keep and pay for a helmet that was useless to me.

15 July 2025
Unprompted review
Gmoto logo

Reply from Gmoto

I'm sorry to hear about this situation. Please contact me by email at reviews@gmoto.com and I'll do my best to resolve the situation.

Bartosz

Rated 1 out of 5 stars

I ordered a MZA product

I ordered a MZA product, that is made in DE, but gmoto sent me a random product without any brand, made in Poland…

24 June 2025
Unprompted review
Gmoto logo

Reply from Gmoto

I'm sorry about this situation. Please contact me by email at reviews@gmoto.com, and I will try to resolve the situation.

Bartosz

Rated 1 out of 5 stars

I order some products from Gmoto

I order some products from Gmoto, they send few things, other never arrive or money back. Communication very bad, zero.
Dont pay in advance with Paypal or Cards…only when order arrive.

25 July 2025
Unprompted review
Gmoto logo

Reply from Gmoto

I'm sorry to hear about this situation. Please contact me by email at reviews@gmoto.com and I'll do my best to resolve the situation.

Bartosz

Rated 3 out of 5 stars

A termék tökéletes és jó áron volt.

The product I purchased was excellent but unfortunately it didn't fit. I wanted to send it back, but the request was canceled. But they didn't tell me why. Communication is not their strong point

16 June 2025
Unprompted review
Gmoto logo

Reply from Gmoto

I'm sorry about this situation. Please contact me by email at reviews@gmoto.com, and I will try to resolve the situation.

Bartosz

Rated 1 out of 5 stars

Garbage

Bad service, sent me order with missing products, bad packaging.

5 August 2025
Unprompted review
Gmoto logo

Reply from Gmoto

I'm sorry to hear about this situation. Please contact me by email at reviews@gmoto.com and I'll do my best to resolve the situation.

Bartosz

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