Craftsy Reviews 405

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Many customers appreciate the wide variety of crafts and comprehensive videos taught by expert instructors, finding the content well-produced and technically accurate. People enjoy the ability to learn new skills or improve existing ones from home, often highlighting the good value for the membership price and the extensive choices available. However, some people were dissatisfied with billing issues, including unexpected renewal charges. There were also mentions of difficulties managing personal data or payment methods, and some customers experienced problems with their accounts and previously purchased courses disappearing after platform changes.

What people talk about most

Subscription

Clients share ambiguous opinions on subscription. Many reviewers express frustration with unexpected... See more

Website

Users describe ambiguous interactions with the website. Many customers praise the site, highlighting its ease... See more

Payment

Consumers express significant dissatisfaction with payment processes, citing unauthorized charges and... See more

Product

Customers had ambiguous experiences with product. Many reviewers praise the wide variety of crafts offered,... See more

Price

People report ambiguous experiences with price. Many customers appreciate the affordable price point and good... See more

Based on these reviews

Rated 4 out of 5 stars

I love the Craftsy platform. It is filled with experts in the fields who give clear instructions on interesting projects and techniques. The only reason I didn’t give it five stars was because I’m no... See more

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Rated 4 out of 5 stars

I am having a terrible time with my account management. I was not able to renew or pay for another membership as they said I had to AFTER my account expired???? Update* finally called the Craftsy Cus... See more

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Rated 4 out of 5 stars

I have been a membership many year ago I remember the name was change to blueprint something a long these lines Craftsy was then merged entirely into Bluprint in January 2019 now it has gone back t... See more

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Rated 4 out of 5 stars

I enjoy the variety of crafts offered. I have to admit that I am not tech savvy, so perhaps I do not get all the benefits available.

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Rated 5 out of 5 stars

I’ve subscribed to Craftsy for years, and wouldn’t be without it; I use it mainly for knitting, and return often to my brilliant Andrea Wong Portuguese knitting classes whenever I need to refresh my... See more

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Rated 2 out of 5 stars

Little of the content is available on mobile despite being advertised as also available on mobile. The courses are of a wide variety but because if that most are beginner courses or very niche. Ma... See more

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Rated 5 out of 5 stars

I have been a premium member of crafty for many years. I mostly follow the quilting classes, but I appreciate the wide variety of other classes on offer as well. The instructors are experts in their f... See more

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Rated 5 out of 5 stars

A great way to learn without leaving the house...It has everything...My only suggestion would be to have them do something with their website that would let a client save their favorites and also sepa... See more

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Rated 5 out of 5 stars

In particular, I have found the painting and woodworking classes of greatest value. Both have helped me to progress in my practice. Being shown a new technique, with accompanying explanations and cave... See more

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Rated 5 out of 5 stars

This is a great site for you to explore various hobbies. There are loads of comprehensive videos/classes by experts on a variety of crafts. You can watch these classes at your leisure as many times as... See more

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Rated 5 out of 5 stars

Craftsy has the best instructors and gets the experts to teach the classes. They are well paced but it’s easy to go back and redo a lesson. The class materials value varies by instructor. Some are... See more

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Rated 1 out of 5 stars

Just horrible!!!!! Created an account to just check what it was about and now all it does is spamming NON STOP. Blocking and unsubscribing from the emails does ABSOLUTELY NOTHING and the costumer serv... See more

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Rated 1 out of 5 stars

Craftsy tried charging a bank card today that they don’t have the details for on my profile. I cancelled my subscription last year after they charged me without notifying me of my subscription continu... See more

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Rated 5 out of 5 stars

I have been going to Craftsy for several years. Their lessons have put me on to quilting beautiful quilts, majorly improved my knitting and started me on a love of weaving. I have also dabbed into a l... See more

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Rated 1 out of 5 stars

how many times Im supposed to cancel your bloody subscription? i unsubscribed my email address at least 10 times now and still keep getting your spam. how long more? I'm not ringing anyone. I live... See more

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Rated 5 out of 5 stars

I love Craftsy because they have very good teachers in their videos ,and they have videos for all my creative interests .My main interests are sewing ,but i have used other videos too like baking ,woo... See more

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Rated 1 out of 5 stars

Beware! I was really happy with Craftsy until today when I realized that they charge money in their "shop" for classes that are already accessible free with a membership. I thought I was paying $55 fo... See more

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Rated 5 out of 5 stars

Craftsy has a lot of excellent videos, with great detail instructions. It covers a gamut of crafts so it’s easy to find your favorite craft and improve your skill or learn something new.

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Rated 5 out of 5 stars

I’m a Craftsy member since2010 because I fell for parchwork and quilting and I still love it. There is so much to discover I totally recommend the classes taucht by Carol Doak and Mimi Dietrichs.They... See more

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Rated 5 out of 5 stars

Craftsy has something for everyone. I'm a knitter and crocheter, so I'm a little biased there, but I do see that there are many other skills covered in their newsletters and videos - speaking of which... See more

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Rated 5 out of 5 stars

I have been a long time member...I find tons of quilting videos to watch and new content is added regularly...I may not want to do every quilt, but you can always learn a new technique. I love going... See more

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Rated 5 out of 5 stars

I've been able to learn much more about quilting, my favorite hobby, as well as photography, drawing, and I've found some great recipes to try. I used to buy a lot of fabric and I sort of miss that.

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Rated 5 out of 5 stars

The range of crafting classes, materials and instructors is exceptional. I know that I can go to Craftsy and find help with technique and making beautiful crafts. The price point for all this access... See more

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Rated 5 out of 5 stars

I have been a member of Craftsy for years. They are always bringing in new content and their instructors are top notch. They have something for everyone, from woodworking to knitting.

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Rated 5 out of 5 stars

I rejoined Craftsy as I have always enjoyed it. The classes are fantastic as are the variety to choose from. Whether you are young or in your 70’s or older, you can always learn new and exciting thin... See more

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Rated 5 out of 5 stars

Lots of classes. Good quality videos. Great variety and lots of choices. Fantastic teachers, Sales on frequently. Patterns available. Good value for the price of membership.

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Rated 5 out of 5 stars

Sooo many classes. Sooo many subjects. I love to sketch and paint in water colours - no shortage of inspiration!!

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Rated 5 out of 5 stars

if you love crafting you should really invest on crafty suscription its really worth it

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Rated 5 out of 5 stars

I just joined at the special rate of 1.49 for the first year, which is really great! It was easy to do, and I plan to make this site one of my favorites. I watch Justine frequently on YouTube.

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Rated 5 out of 5 stars

This is such an amazing website. I've learnt hraps and I'm always searching.

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Rated 5 out of 5 stars

In the many years I've been a Craftsy subscriber, I've always found the content to be extremely well produced and designed, technically accurate, and delivered by expert instructors who not only know... See more

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Rated 5 out of 5 stars

I have learned so much from Craftsy. I have help with my polymer clay, learned to draw for my tutorials, learned new ways to do all most everything. Love this site.

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Rated 5 out of 5 stars

The classes I watch are very useful and informative. I feel that the bulk of classes are not of interest to me

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Rated 5 out of 5 stars

Such a great site! So many crafts to choose from it will keep you entertained for hours. And you learn something in the process!

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Rated 4 out of 5 stars

The many different topics, there's always something that catches me eye. But sadly I have difficulties finding information for specific issues.

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Rated 4 out of 5 stars

I pay a hefty fee to belong to this website and frankly I haven’t used it in a couple years. Guess I should have cancelled it when the price almost tripled.

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Rated 5 out of 5 stars

I like craftsy because I can watch it on my computer, TV and phone on the app. This site has so many choices of classes and videos to watch and learn. I have honed my knitting and crocheting by watch... See more

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Rated 5 out of 5 stars

I love, love the classes. I’m a big crocheter, and I get so many great ideas and tips from you all!!!

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Rated 1 out of 5 stars

Borderline criminal behaviour, substandard customer support. My partner has recently noticed money taken (£100 or so) for a membership, despite having no membership purchase history on account.... See more

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Rated 1 out of 5 stars

In 2021, I purchased a membership for $3.15. The annual membership was advertised as 79.99. I called to cancel. I found out that they have charged me $400plus the last four years. I have never receiv... See more

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Rated 1 out of 5 stars

I received an email saying try our gold membership for $6 then a pop up saying cut to $3, then they took $261.60 out my paypal and bank, have reported it to paypal and will be going to the bank when i... See more

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Rated 1 out of 5 stars

Like many others I took out the 1 year subscription for a couple of pounds on 17th July 2024 and made a calendar note to cancel in the week before in 2025. I now find that they billed me over £200 on... See more

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Rated 1 out of 5 stars

I signed up in 2023 when they had a very cheap subscription fee (about $3), but then was charged $190.22 for a renewal in 2024 that I neither requested nor approved of. I have searched through my pa... See more

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Rated 1 out of 5 stars

I had over £200 taken without warning for a “Gold membership renewal” that I did not authorise. My Craftsy account showed auto-renew turned OFF, and my membership was already paid and valid u... See more

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Rated 1 out of 5 stars

I was promised 1,500 points in the Mnet+ app if I signed up for a membership to Craftsy. I never received the points so I filed a report. Craftsy is claiming that I didn't complete the sign-up correct... See more

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Rated 1 out of 5 stars

They are scammers, and their customer services are rubbish!!!! I signed up in 2021 for $3.00 US (and I never used their services) no communication nothing, for 4 whole years. And I get a MASSIVE bill... See more

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Company details

Written by the company

Welcome to Craftsy, your gateway to a world of creativity and endless possibilities. Whether you’re a seasoned quilter, avid knitter, adventurous artist, or a curious cake decorator, we’re here to fuel your passion, ignite your imagination, and help you discover the joy of bringing your ideas to life. Our passionate instructors are dedicated to helping you succeed, one creative step at a time. With over 2,000 expert-led classes in more than 20 categories, Craftsy is your go-to destination for unlocking new skills, mastering your craft, and discovering the power of inspiration — all from the comfort of your own home. Craftsy is more than just a library of classes, projects, and recipes — we’re a vibrant community of makers, doers, and dreamers just like you. Connect with fellow enthusiasts, share your projects, and be inspired by others who share your creative spirit. So, are you ready to take the plunge into a world of imagination, learning, and endless creativity? It all starts with a click. Learn more about becoming a Craftsy member, and let your creativity shine like never before! Your next masterpiece is just waiting to be created.


Contact info

3.8

Great

TrustScore 4 out of 5

405 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

I love the Craftsy platform

I love the Craftsy platform. It is filled with experts in the fields who give clear instructions on interesting projects and techniques. The only reason I didn’t give it five stars was because I’m not real happy with the web page platform, especially when ordering products that are on multiple pages.
However. these technical issues do not keep me from staying a premier member.

14 November 2025
Unprompted review
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Reply from Craftsy

Hello Cynthia, Thank you for your feedback. I have forwarded your comment to the proper department. We value your opinion, and it will help with the development of our online streaming community. We will continue to listen and work hard for your complete satisfaction.

Rated 5 out of 5 stars

A great way to learn a new craft.

This is a great site for you to explore various hobbies. There are loads of comprehensive videos/classes by experts on a variety of crafts. You can watch these classes at your leisure as many times as you need to. They also have good offers allowing you to buy the classes for a discounted price. I have bought several. This is an excellent way to sample a new craft/technique.

13 November 2025
Unprompted review
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Reply from Craftsy

Thank you very much for your 5-star review!!!

Rated 5 out of 5 stars

Wonderful Site for Crafters

I have been a member of Craftsy for years. They are always bringing in new content and their instructors are top notch. They have something for everyone, from woodworking to knitting.

18 February 2025
Unprompted review
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Reply from Craftsy

Thank you very much for your 5-star review!!!

Rated 1 out of 5 stars

Borderline criminal behaviour

Borderline criminal behaviour, substandard customer support.

My partner has recently noticed money taken (£100 or so) for a membership, despite having no membership purchase history on account. The customer support are seemingly unable to grasp this fact, but what's more worrying, money seems to have been taken for 3 years, and they have addresses on account that they couldn't know.
There simply are better companies offering the same service. Avoid this one.

Edit: I'm also not going to make an international call to solve this. If the company cares, we can solve it over email (they are refusing to refund, despite not having logged in for over a year).

27 October 2025
Unprompted review
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Reply from Craftsy

Hello, we apologize for any inconvenience. Please call Customer Service at 1-888-891-7203 or if you prefer to email us at craftsy@program-director.net and we’ll be happy to assist you with your account. Thank you.

Rated 1 out of 5 stars

A sucker for a good deal - turned wrong

As so many of you I got an offer last year, that I could get crafty for a year for the nice price of $1.86. it was Oct 18th 2024.
On Oct 8th I recieve an email from Paypal that states that craftsy has charged my account (credit card) $153.75. 10 days before my subscription renewal date.
Like so many others I get bombarded with mails from them, that I ignore them. My mistake. HOWEVER I went over my mails to see if I missed something, and to my surprise there is an email on Oct 8th from craftsy, that reminds me of an upcoming payment. In said mail they write that if I don't cancel my subscription by 10th of July 2025 I will get charged for the next subscription period. How could I possible know this or do this when I get the mail on Oct 8th 2025??
I read the cancellation policy and from what I gather I could cancel anytime before the due date of the renewal, and I wouldn't have to pay. I did this immediately but I still got charged. I have tried contacting them for a refund, but again as so many of you write, no response what so ever!

Would NOT recommend

Ps I haven't even used craftsy at all!

8 October 2025
Unprompted review
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Reply from Craftsy

Hello Dorthe, we apologize for any frustration this situation may have caused. We attempt to collect payment for your next term 10 days prior to your anniversary date, to make sure that you do not lose access to the content while we process the renewal payment. We do send an email reminder 30 days prior to your renewal to the email address on file. This notice includes the renewal rate and the cancellation deadline, which falls a day before the scheduled charge. Please reach out to our customer service department at craftsy@program-director.net . One of our customer service representatives will be happy to assist you in the cancellation of your membership.

Rated 5 out of 5 stars

I love Craftsy because it is a creative site.

I love Craftsy because they have very good teachers in their videos ,and they have videos for all my creative interests .My main interests are sewing ,but i have used other videos too like baking ,woodworking etc. And it is not expencive ,I have been a member for years.

11 June 2025
Unprompted review
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Reply from Craftsy

Thank you for your feedback!

Rated 5 out of 5 stars

I’m a Craftsy member since2010 because…

I’m a Craftsy member since2010 because I fell for parchwork and quilting and I still love it. There is so much to discover I totally recommend the classes taucht by Carol Doak and Mimi Dietrichs.They are natural born teachers.

14 September 2025
Unprompted review
Craftsy logo

Reply from Craftsy

Thank you for your feedback!

Rated 4 out of 5 stars

I had technical issues with the website…

I had technical issues with the website and requested a refund. Craftsy canceled my order and refunded me within hours.

5 September 2025
Unprompted review
Craftsy logo

Reply from Craftsy

Hello, I'm sorry for the inconvenience. Please contact our customer service at 1-888-891-7203 or by email to: https://www.craftsy.com/contact/

Rated 5 out of 5 stars

Such a great site

Such a great site! So many crafts to choose from it will keep you entertained for hours. And you learn something in the process!

23 August 2025
Unprompted review
Craftsy logo

Reply from Craftsy

Awesome! Thank you for your review.

Rated 5 out of 5 stars

Learn new things!

I rejoined Craftsy as I have always enjoyed it. The classes are fantastic as are the variety to choose from. Whether you are young or in your 70’s or older, you can always learn new and exciting things!

21 August 2025
Unprompted review
Craftsy logo

Reply from Craftsy

Thank you for your review. Enjoy!

Rated 1 out of 5 stars

Do NOT sign up for this service on an app's offer wall

I was promised 1,500 points in the Mnet+ app if I signed up for a membership to Craftsy. I never received the points so I filed a report. Craftsy is claiming that I didn't complete the sign-up correctly, but I absolutely did and my card was charged. Since they lied about granting me the points, I want a refund of what I paid. If you are considering a similar offer for points in an app, you WILL NOT get them - avoid Craftsy!

20 August 2025
Unprompted review
Craftsy logo

Reply from Craftsy

Thank you for taking the time to reach out. I am sorry that you did not receive your 1,500 points from Mnet+. Have you reached out to Mnet+ regarding the points that you were supposed to receive? Plese email Craftsy or call Customer Service to receive your membership refund.

Rated 5 out of 5 stars

Lots of Quality Video Classes

Lots of classes. Good quality videos. Great variety and lots of choices. Fantastic teachers, Sales on frequently. Patterns available. Good value for the price of membership.

10 April 2025
Unprompted review
Craftsy logo

Reply from Craftsy

Thank you for your feedback!

Rated 1 out of 5 stars

Craftsy tried charging a bank card they don’t have the details for, after cancellation of subscription …

Craftsy tried charging a bank card today that they don’t have the details for on my profile. I cancelled my subscription last year after they charged me without notifying me of my subscription continuation. Always cancel the subscription as they never notify you that it continues. It does not allow deleting data on profile or to unlink paypal. How they found my card details that are not linked to my paypal I have no idea. I emailed them to delete my account but no reply. The charging or my card I will in any case report to the FTC and BBB.

11 August 2025
Unprompted review
Craftsy logo

Reply from Craftsy

Hello Nora, We’re sorry to hear you’re having trouble. Please reach out to our Customer Service team at craftsy@program-director.net with the email address and/or first and last name associated with your account, or give us a call at 1-888-891-7203. One of our representatives will be happy to assist you with the cancellation and deletion of your account.

Rated 5 out of 5 stars

great experince

if you love crafting you should really invest on crafty suscription its really worth it

21 February 2025
Unprompted review
Craftsy logo

Reply from Craftsy

Great, thank you for your review.

Rated 5 out of 5 stars

The Craftsy content is excellent

The Craftsy content is excellent. I’ve become a much better knitter myself, quilter, weaver, and spinner because of the Craftsy classes I’ve taken.

The app needs some serious attention but the classes are really great.

18 July 2025
Unprompted review
Craftsy logo

Reply from Craftsy

Awesome! Thank you for your review.

Rated 1 out of 5 stars

Do not subscribe, scam

Like many others I took out the 1 year subscription for a couple of pounds on 17th July 2024 and made a calendar note to cancel in the week before in 2025. I now find that they billed me over £200 on the 7th, 10 days before the full year was out. Can't access their customer service from the UK. Horrible practice. I expect I'll get a standard nonsense AI reply to this review giving me all the contact details that I can't use from the UK. I only spent about 15 minutes on the site over the last year anyway as the content is pretty corny. Beware.

11 July 2025
Unprompted review
Craftsy logo

Reply from Craftsy

Hello, Thank you for taking the time to reach out regarding your membership renewal. At any time after you sign up for your membership, you can email or call Customer Service to have your auto renewal turn off. You also can manage your own account by turning off the auto renewal. We do send an email reminder to let you know that your membership is coming up for renewal.

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