I’ve found Go Girl car insurance really easy to use and deal with. The website is simple to navigate, getting a quote only takes a few minutes, and the policy details are clear. Whenever I’ve needed t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent for young drivers
So easy and efficient.
Always come up cheaper and especially with younger drivers
Very easy to work with
Very easy to confirm the quote originally contracted through Quidco. Payment was simple, documents easily accessed. Only gripe is I couldn't link my policy to an existing account - we've used GoGirl for all three 'kids' as they've been learning/new drivers.
Awful insurer to victims of their customers
One of their customers ran into the back of me on January 8th.
CCTV presented with full proof of everything as well as pictures etc all on the same day it happened.
It's now the end of March and this insurer hasn't settled the claim yet. This has impacted my insurance renewal as I ell as caused untold stress. I would never purchase a product from them or their underwriter as of this is how they treat you in the worst moments it shows their character as a company.

Reply from Go Girl Insurance
Very easy to complete the form and…
Very easy to complete the form and quick confirmation for insurance.
It was bought very well and easily and…
It was bought very well and easily and I am very pleased and highly recommend it.
Reasonable insurance for young drivers
It was easy to register and everything was well explained. Also met all my requirements. My second driver is my son who is learning to drive the quote was very reasonable
Honestly i just opened the go girl
Honestly i just opened the go girl
Insurance that’s best and very good deals
it was very good and cheap price.
Very helpful & understanding.
For an insurance broker / company they were very helpful and understanding. I caused them some extra work as I cancelled and repurchased, but they were helpful and understanding. I appreciated that. Also gave me the best price for my family insurance (with a provisional driver). There was one cheaper alternative, but they messed me around, so stuck with GoGirl.
Easy to navigate and get quotes for…
Easy to navigate and get quotes for various options for car insurance ... excellent online portal.
Struggling to get a good reliable…
Struggling to get a good reliable premium and Gogirl made it very easy and the website was simple to navigate though need improvement and probably app to help with more features
easy to use website and a favourable…
easy to use website and a favourable price made it the winner of this years get screwed in the car insurance game!
Quick easy and good price
I am extremely disappointed with the…
I am extremely disappointed with the service provided by my insurance provider.
I called to report that I had been involved in an accident where I was not at fault. As this was my first experience dealing with an accident claim, I was not aware that I did not need to make a formal claim and that simply reporting the incident would have been sufficient. Unfortunately, the person who answered the call insisted that I proceed by making a claim rather than just reporting the accident.
When the third party’s insurer contacted my insurance provider, they requested evidence such as sketches or recordings. All available information was provided to them, yet I later received an email stating that there was “insufficient evidence” and that I would be liable to pay an excess of £800, despite being the innocent party.
It was only after I stated that I would not be paying anything and would escalate the matter to the Financial Ombudsman that they responded by confirming that I would not be required to pay. Ironically, this was followed by another email stating that the other insurer had accepted liability and that I would not need to contribute toward the accident costs.
This experience felt extremely frustrating and unprofessional. It appears that there was an unnecessary attempt to push costs onto me until I challenged the decision. I strongly believe insurance customers should not be treated in this way.
I feel that the process was handled poorly, with poor communication and unnecessary stress caused during an already difficult situation.

Reply from Go Girl Insurance
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







