The website said delivery would be 3 to 5 working days. It took nearly 3 weeks to deliver my bottle of wine. It was the right bottle of wine when it did arrive though. There was no communication to... See more
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Company details
- #75 of 75 best companies in Wine shop
- #28 of 29 best companies in Beer shop
- #39 of 40 best companies in Chocolate shop
- #67 of 69 best companies in Corporate gift supplier
- #9 of 9 best companies in Miniatures Shop
- #1 of 1 best companies in Off-licence
Contact info
58-59 Inverleith row, EH3 5PX, Edinburgh, United Kingdom
- 01315528064
- shop@goldenacrewines.co.uk
- goldenacrewines.co.uk
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Very fast delivery… 👍🏻
Fantastic service
Fantastic service! Had just what i wanted in stock and very fast delivery, thank yoy
Disappointing
Terrible place. No communication via email, have to ring them. Never received order when promised then lied to about getting it next day. Asked for a refund. Won’t use them again. Would give minus stars if I could.
Always been brilliant but tonight they…
Always been brilliant but tonight they not just didnt deliver, they never let me know, and when I called and emailed i got nothing back. Am now worried ive been scammed and trying to get through to my bank. Absolutely gutted. Being this cloe to xmas.
Still no delivery received
No communication when promised ,cut off phone calls, no order received,and now awaiting a refund. I am fed up with calling this shop
Exactly what I wanted
Exactly what I wanted. Fast delivery avd Heverly glasses arrived in great condition
Terribly packaged.
The twelve cans of fizzy drink I bought were shipped tightly in a box with no padding causing two of the cans to be damaged and bowed out. In the night they both exploded.
Edit: I sent them an email and asked them to make it right. They asked for photos and once I sent them they didn't reply again.
Excellent speedy service
Excellent speedy service. Easy to use website and great range of wines
A short delay but received as promised
Although there was a short delay in getting my wine, the seller explained they were waiting for the delivery, and that I would have it by Friday (yesterday) latest. True to their word I did. Brilliant service and a very happy customer.
Delivered very quickly!
Very helpful and great service
Very helpful and managed to speak to someone very helpful fo my first purchase. Delivery very prompt and well done thank you
Well packaged but postage and…
Well packaged but postage and packaging price a bit too expensive
Limited edition buy - thanks.
Ordering was hassle free online and products arrived in excellent condition having been carefully wrapped and parceled up. Parcel left in our safe place and we had information about this. The parcel arrived a day before our final delivery date but thought it would come 3 - 5 days. Would order again.
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