Amazing customer service from staff at all points of my enquiries with timely follow-up and solutions offered. Not to mention how good the products they sell are, amazing quality at fair prices and g... See more
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I've placed a couple of orders; the last one had a breakage in transit. I contacted customer service, and Joanna was really helpful in solving the problem. So refreshing, like their drinks 😊
It was the only place stocking the item I wanted. When there was an issue with delivery Joanna tracked down the issue, offered me a choice of solutions, and ensured my order arrived on time.
First time using Good time in. I would definitely use again. Good prices, fast delivery. Excellent customer service, in particular Joanna. Thank you Joanna for your help. Hope you have a day as lovel... See more
Company details
- #62 of 79 best companies in Alcohol Store
Written by the company
Let the Good Times Roll! We offer an extensive portfolio of quality brands for every drinking occasion delivered to your door. Think Hooch, VK, Reef, Franklin & sons and more. With an extensive range of alcoholic and non-alcoholic drinks, we put the good in Good Time In!
Contact info
CASA, Lockoford Lane, S41 7JB, Chesterfield, United Kingdom
- +44 (0)1246 216 000
- hello@goodtimein.co.uk
- goodtimein.co.uk
4.7
Excellent
103 reviews
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My recent delivery was an item short
My recent delivery was an item short. I got in touch with Becky and she resolved it quickly an efficiently. Even though the issue was with the delivery service. Becky was customer focused, polite, and fully resolved my issue quickly. Brilliant job Becky
13 June 2025
Unprompted review
Great price and customer service
Best price I could find for the product I ordered and quick delivery. Unfortunately there was an issue with one of my parcels but Joanna was in touch before the deliver company was. She was excellent and quickly resolved the problem.
17 June 2025
Unprompted review
Excellent Customer Service
Excellent customer service from Joanna.
Had an issue with a recent delivery so spoke to customer services via telephone and email. Had a very prompt response and Joanna resolved my issue without hesitation.
18 June 2025
Unprompted review
Cocktail hour By far the best cocktail mixers on the…
By far the best cocktail mixers on the market 💯
27 May 2025
Great product,great company,fast…
Great product,great company,fast delivery by DHL which is always a bonus
27 May 2025
Reef
Had a problem with my delivery (smashed bottles) emailed the company and received a quick response.
6 June 2025
Unprompted review
always a quick delivery
always a quick delivery, amazing quality for the plastic bottles recyclable and makes the festival experience better
22 May 2025
Unprompted review
Mainly order vk pop from this company …
Mainly order vk pop from this company ive always had great service and quick delivery any have problems have been sorted quickly aswell. drink responsibly!
1 May 2025
My parcel was delivered to the wrong…
My parcel was delivered to the wrong address so I haven't got my order.
28 April 2025
Quick delivery
I buy Franklin & Sons every few months and delivery is always pretty quick. If there's a broken bottle, they rectify things.
25 March 2025
Quick delivery and packages wrapped…
Quick delivery and packages wrapped very well to protect items
3 March 2025
They did what they were supposed to do…
They did what they were supposed to do (sadly a rarity these days).
24 February 2025
Excellent customer service
Excellent customer service, to help me with an address issue.
Quality product at a competitive price.
10 February 2025
A straightforward company to deal with
I ordered, it arrived a couple of days later with no fuss.
4 February 2025
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