Gooten: Print on Demand Reviews 218

TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

I am a new store owner on Etsy and have just begun using Gooten as one of my production partners. So far all is well. I must say that customer service is exceptional. Shipping has been ok too. Thank y... See more

Rated 2 out of 5 stars

I just started using Gooten maybe 2 months ago. Everything was good until about a month ago when one customer after another was sending photos of bent posters. I now have 5 orders that have arrived... See more

Company replied

Rated 5 out of 5 stars

I only use gooten for woven blankets. They are high quality, colors are good, and are softer than I expected. I'll continue getting blankets from them. Turn around time is about 1-2 weeks. Customer se... See more

Rated 1 out of 5 stars

I really wanted to like Gooten, but my experience has been terrible. Last September my orders stopped shipping and multiple support requests went unanswered. After the company was acquired by Taylor I... See more

Company details

  1. Ecommerce solution provider

Written by the company

Gooten is a print-on-demand production and logistics company that helps scaling brands simplify complexity. Our single-vendor solution streamlines procurement and fulfillment by offering access to a global, redundant network of manufacturers through one unified platform. We deliver operational excellence backed by contractual guarantees, competitive volume-based pricing, and a modern API that enables fast, self-serve integration. With Gooten, brands gain flexible production capacity, accelerated product launches, and supply chain resilience—without the need for in-house ops teams.


Contact info

3.3

Average

TrustScore 3.5 out of 5

218 reviews

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Replied to 5% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Wrong Photo Sent

I am pleased with the service but I gave you a four star because I have not had many orders yet once you sent a pin up girl drawing to a customer instead of my photo. The problem was the costumer who bought it, bought it bought my photo for her son who opened the package and saw a pin up girl instead of my photo. That was very embarrassing for me and could have affected my rating.

9 February 2023
Rated 4 out of 5 stars

our shop had lost orders coming from…

our shop had lost orders coming from gooten in holiday season. the shipping needs be better. my shop was suffering from unhappy customers who did not receive their orders. my reviews went down because of this matter.
overall is: the gooten support team is an amazing!

20 December 2023
Rated 5 out of 5 stars

Customer support is great

Customer support is great. Detail steps and info provided for the design process

29 December 2023
Unprompted review
Gooten: Print on Demand logo

Reply from Gooten: Print on Demand

Thanks Rowena for the feedback!

Rated 5 out of 5 stars

A Valuable Tool

Gotten has been a valuable tool as an independant artist! I appreciate how easy it is to create personalized products as well as how many products you can choose to customize! I look forward to continuing work with this company.

16 January 2024
Unprompted review
Gooten: Print on Demand logo

Reply from Gooten: Print on Demand

Thank you so much for this great feedback!

Rated 5 out of 5 stars

Really enjoying this print on demand…

Really enjoying this print on demand platform! The prices are great on everything, the offerings are really high quality reputable brands with good materials, and the website is very easy to understand and straightforward.

15 January 2024
Unprompted review
Gooten: Print on Demand logo

Reply from Gooten: Print on Demand

Thank you Kirby for your review!

Rated 4 out of 5 stars

Gooten offers a great range of printed…

Gooten offers a great range of printed art products which I will be exploring and expanding into. I am impressed by the range and quality products offered.

13 January 2024
Unprompted review
Gooten: Print on Demand logo

Reply from Gooten: Print on Demand

Thank you for the feedback! Please let us know if there is anything we can do better.

Rated 4 out of 5 stars

Not Bad

It was very easy to set up the shop and integrate to Etsy. The site is not as user friendly as I'm used to, it took me a while to figure out how to do everything. Overall pretty good though.

11 January 2024
Unprompted review
Gooten: Print on Demand logo

Reply from Gooten: Print on Demand

Thanks for your feedback, please reach out to our partner support if you're having trouble with anything related to our interface or website at partnersupport@gooten.com

Rated 5 out of 5 stars

We have had great results so far with…

We have had great results so far with Gooten. Smooth processes, good quality items, and on-time deliveries. Look forward to working with them more in the upcoming months.

1 January 2024
Unprompted review
Gooten: Print on Demand logo

Reply from Gooten: Print on Demand

Thanks for the review!

Rated 4 out of 5 stars

Getting started with Gooten was…

Getting started with Gooten was confusing at first but their customer service responded to me very quickly and walked me through getting set up and connecting my etsy store. They were very helpful. I do find the image uploading onto the products to be a bit confusing but I think it just takes practice.

2 January 2024
Unprompted review
Gooten: Print on Demand logo

Reply from Gooten: Print on Demand

Thanks for the review, we're always working on upgrading our hub!

Rated 5 out of 5 stars

Patient, Helpful

Quality items, helpful and prompt responses to customer service requests - they were very patient with me as a noob! Kept me in the game when I didn't feel patient with myself

30 December 2023
Unprompted review
Gooten: Print on Demand logo

Reply from Gooten: Print on Demand

Thanks for the review!

Rated 5 out of 5 stars

Great Print on Demand Company!

I am really thankful to have found a company like Gooten! Their customer service is top-notch, they have an amazing variety of different products, and they are always my go-to for my print on demand needs. I highly recommend them.

15 November 2023
Unprompted review
Rated 5 out of 5 stars

Great partnership

We have had great results so far with Gooten. Smooth processes, good quality items, and on-time deliveries. Look forward to working with them more in the upcoming months.

12 December 2023
Unprompted review

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