GotRentalCars.com Reviews 

great site and simple refunds if needed, which other sites charge you for.

All was good, update when we collect the car 🫣😂

One of the most important things about this booking is that I managed to speak to someone on the phone before I made the booking...That for us was very important to speak to a human being...it has not value!

Rented our car through Gotrentals and Autocandia. The local car hire in Kefalonia was Katsouris rental. They were so friendly, had a perfect rental car. Met at the airport all went so smoothly. I will use them again. Great service

Booking process and prices were very competitive.

Actually perfect.

Very easy to book and clear information. Competitive prices.

We used Gotrentalcars last year without issue. This year i booked for our upcoming trip an identical car - SUV or similar. When the booking came through it came up as a Prius. We rang customer services to attempt to amend the booking to spend 40 minutes on the phone with two women laughing at us attempting to change the booking and when asked to speak to a manager stated that the manager could only speak French. Utterly disgusting. Worst customer service experience I think I've ever had. The savings are not worth the rudeness and shambles of a company.

I've booked with this company before and they are very good

Unfortunately, an extension of some of the more unscrupulous aspects of this industry. They will lure you in with competitive pricing and then pass you on to providers who try to corner you into paying much more for, frankly, outrageous reasons.

Case in point. Confirm a booking with a rental company who will only accept a small range of credit cards. Will not accept Mastercard or visa debit cards with relevant funds attached nor American American Express credit cards.

Therefore, you need to purchase insurance through them (not needed) for three times the price of the initial booking….how does one purchase more from vendor who doesn’t accept any of your cards? Make it make sense.

So, I cancel at the desk and ask for a refund. I am to contact GotCarRental, I do this the following day - there is a cancellation charge almost exactly to the amount paid - colour me surprised.

Avoid and go through a larger reputable provider to avoid the stress. The perceived savings isn’t worth it.

Very straightforward booking
Very good price

Simple and clear booking procedure , so far so good!

Ok so far. Will await experience in airport

Avoid this company, it is a complete scam. I booked for a same day pick up but when I went to pick up I was told by the desk agent that the booking would not be honoured as we needed to book at least 12 hours in advance. There is nothing on the GotRentalCars.com website preventing an order for a same day pick up. I never received a confirmation email, was not able to cancel, but was still charged. I followed the link to their service desk portal and found it no longer exists. I also tried calling their customer service number and it also does not exist. I'm now pursuing a claim through my credit card company to try to recover the payment.

Easy to navigate and great price

Experience was very thorough easy to manage in customer friendly we will do a survey at the end and advise you of all our experience. I’m sure will be great.