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GotRentalCars.com Reviews 

4,480
•
TrustScore 4.5 out of 5

4.3

Events & Entertainment
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Review summary

Created with AI, based on recent reviews

Evaluating 739 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the official website is extremely easy to navigate and consistently offers great, highly affordable prices for car rentals compared to booking directly. Consumers truly appreciate the straightforward reservation process and the clear, detailed cost breakdowns provided throughout the journey. However, some people mentioned that unexpected booking cancellations and communication gaps caused significant inconvenience when trying to secure a vehicle. A few other people also felt that troubling discrepancies regarding partner rental companies and extra charges created frustrating experiences at the pick-up desk. Reviewers noted that managing reservations required careful attention to avoid issues with local providers.

What people talk about most

Price

Reviewers mention positive feedback about price, often highlighting affordable rates and unbeatable deals... See more

Booking process

Reviewers highlight ambiguous aspects of booking_process, offering sharply contrasting experiences. Many... See more

User experience

Users describe positive interactions with user_experience, highlighting a quick, straightforward, and simple... See more

Website

Customers consistently note positive experiences with website navigation, praising the simple and clear... See more

Service

Clients share ambiguous opinions on service. While some consumers report great car service at a good price,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Sixt were not happy I used this company to book through as it stated all insurance included & road side assistance. When Sixt tried to upsell me insurance I showed them my Gotrentals.com paperwork wh... See more

Rated 5 out of 5 stars

We booked a rental car in Arizona for a late night pickup. I got one letter in the name wrong, and Sixt would not give us the car. I called GotRentalCars the next day. I got through quite quickly, t... See more

Company details

  1. Events & Entertainment

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4k reviews

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This company hasn't invited customers recently, so reviews may not be representative

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4.3

All reviews

(4,480)

713 reviews in the last 12 months

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Rated 1 out of 5 stars

Made a booking online

Made a booking online, no contact for 24 hours, then an email to say booking was cancelled. No explanation or alternative. As I needed the car the next day I booked train tickets. Next morning a different company rang to say they had agreed to the booking from Gotrentalcars (agent) and did not know why Gotrental had canceled. They had a car, however it was too late for me. Won't use Gotrental again..messed up my trip

7 June 2026
Unprompted review

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