Gowing Law Reviews 

323
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 110 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent service and the professional, efficient, and supportive staff. Many appreciate the clear communication, regular updates, and the successful resolution of their claims, often securing compensation and ensuring property repairs. However, some customers reported being cold-called or approached by canvassers who they felt misrepresented themselves, leading to pressure to sign agreements. A few other people also felt that claims were handled poorly, citing unfulfilled promises, prolonged processes, and concerns about compensation transparency. Additionally, some reviewers mentioned difficulties with communication, including being hard to contact or experiencing a lack of consistent updates.

What people talk about most

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism, care, and clear... See more

Staff

People report positive experiences with staff, highlighting their professionalism, care, and communication,... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the exceptional support,... See more

Claim

Customers had ambiguous experiences with claim, with some reviewers expressing satisfaction with the outcome... See more

Customer communications

Reviewers mention ambiguous feedback about contact, with some customers expressing significant frustration... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was very happy with the service I received from Gowing Law. All though it was due to a cold call all the staff were very efficient and experienced. The company kept me fully informed and upto d... See more

Rated 4 out of 5 stars

The service provided was good. No organisation is ever perfect and perfection is not what I am looking for. I was happy with the follow ups. There has been short comings from my end with my responses... See more

Rated 4 out of 5 stars

I found the team very committed but at time hard to contact via phone. Not all the allocated jobs that was ordered to my landlords via your te got completed but most did. When I rang Gowan Laws about... See more

Rated 5 out of 5 stars

Gowling Law were accessible and easy to contact throughout my case. They stayed on top of everything and got things moving quickly. It’s honestly the fastest I’ve ever seen my landlord act. They s... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

The official Trustpilot account of Gowing Law Solicitors - your Legal Champion. If you need to make a personal injury claim, call us on 0161 808 8888.


Contact info

4.0

Great

TrustScore 4 out of 5

323 reviews

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No recent history of asking for reviews

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4.0

All reviews

(323)

103 reviews in the last 12 months

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Rated 1 out of 5 stars

please dont use gowin solicitors

please dont use gowin solicitors. when we were given information from our landlord and asked for our pay out they told us we were unjustified for asking what the landlord stated . then when we asked for compensation they told us we were being to over realistic in what we wanted for the outcome, then they offered us 500 pound for 90,000 pound payout and then took 320 pound leaving us with 120 to repair 90 grands worth of fixtures there a con and really unreliable as a no win no fee solicitor , there money grabbing and leave you in the shit after and then tell you they will no longer be our solicitor because of what we wanted as compensation , plus they have not done there job properlly as they havent persued the shower situation leaving me with no meens to wash for a year , if they did there job propperlly they would of got the housing assosiation to comply through health and safty which they couldnt be bothered about , 1 year later were moving out in 3 weeks and they are now putting in a shower because we are moving these are shit dont use

10 February 2025
Unprompted review
Rated 5 out of 5 stars

Great experience from the get go

Great experience from the second the representative knocked on my door. Got all the works carried out in a matter of weeks and to a higher standard than they would normally. Eventually got all of the issues resolved that would with no doubt still be ongoing now had gowing law not been involved. Highly recommend

24 June 2025
Unprompted review
Rated 1 out of 5 stars

Not truthful .

2 people came to my door saying they work with council/government and if I have any disrepairs, that theyre checking all flats in the building. Only because they said they work for council I let them in. They didnt discuss anything at all with me only took pictures of my place and said they will send me an email. When I received email I see this is individual company no win no fee solicitors , telling me thank you for signing up with them even thought I never signed any agreement and was never told who exactly they are , they lied theyre from council! When i asked again later what company they are they said they work for government!
Ive been sent multiple documents on email that I havent agreed to sign or anything and told that the information has been passed on to my landlord.
This is complete scam.
I want my name to be removed immediately !

16 January 2026
Unprompted review
Rated 5 out of 5 stars

The service from Gowing Solicitors was…

The service from Gowing Solicitors was wonderful. They helped me get compensation from the council and made sure I was always kept in the loop about how my case was going. Even when I was slow to respond because of unforeseen circumstances, they made sure I had all the information I needed through phone calls, emails, and letters. They never stopped reaching out to me. They even checked to make sure I was happy with the work done on my property. They are truly the right team to stand by you. Personally, I feel confident knowing I have the right team to contact if any other issues come up.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

very helpfull

good quick response for my claim very happy with this service helpfull friendly staff at all times couldnt ask for better

23 October 2025
Unprompted review
Rated 4 out of 5 stars

Glowing Law has been assisting my…

Glowing Law has been assisting my mother and me since her accident. Over the course of eight years, they provided support and helped us secure the compensation we deserved and the assistance we needed following the incident. I am profoundly grateful for their ongoing assistance and services during this period. However, there were instances where communication was lacking; we often had to proactively seek updates or assistance. Additionally, they did not always explain legal matters clearly or simplify complex legal language, which hindered our understanding of the proceedings and the actions required from us.

Overall, I will forever be grateful for their assistance, and I hope they don't take this review as an insult but rather a learning opportunity for the next case, like my mother's and mine, to work better with the clients in the future.

22 December 2024
Unprompted review
Rated 1 out of 5 stars

Avoid like the plague unless you have 3+ years to spare

Disrepair claim began in 2022, I finally fired them in Dec 2025. This follows three years of being told to be reasonable, despite the local authority breeching 4 times.
The local authority lied and attempted to threaten to take my home for a non existent breech of section 58 and as of today 13th Dec 2025 a breech of section 26 of my tenancy agreement, getting away with all of this because Gowing Law ignored every fraud the local authority tried to pull off whilst in the midst of a disrepair claim.

Do not use this firm unless you have unlimited time on your hands and are willing to live with the disrepair, whilst your landlord gets away with murder. Gowing Law are only interested in making money off breeches by Landlords, of which mine has breeched 4 times now since 2022.

3 December 2025
Unprompted review
Rated 2 out of 5 stars

Gowing law avoid them …

Got contact by this solicitors-months ago about any Disrepair's in my property and after a a call and pictures send across they decide I have grounds to start a claim against my landlord after months and months of back and forwards I was told this morning by email not even bother to give me a call that my landlord keep denying liability for that reason they have to close the case When previous we talk about taking a matter to civil court but looks like this firm can't be bothered with that so now I was left with most of the repairs undone and some only partially complete really disappointed it's now clear to me this company is not competent enough to start and finish a claim think twice before get him taking care of your case plenty better out there. This was a lesson to me.

12 December 2025
Unprompted review
Rated 4 out of 5 stars

Success

I was very happy with the service I received from Gowing Law.
All though it was due to a cold call all the staff were very efficient and experienced.
The company kept me fully informed and upto date with what was happening and when.
Gowing Law solved my issues quickly and efficiently would highly recommend using Gowing Law.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Repairs are still in the process of…

Repairs are still in the process of being completed Gowing helped alot with getting this in the process some that have been needed doing for years would highly recommend using this company for help as they have always been really nice and polite with any queries that I’ve had hopefully by next year everything is done so I can finally decorate the way I wanted so thank you for all the help and push you have gave the council to follow out these repairs

18 July 2025
Unprompted review
Rated 5 out of 5 stars

I can't thank you enough…

Thank you for helping me get the repairs that had been long pending and for the compensation... I really don't know how I could have pulled it all by myself with the council

17 November 2025
Unprompted review
Rated 2 out of 5 stars

Not the best service Jill provided as…

Not the best service Jill provided as it seemed like she was annoyed by talking to me over the phone few times and on emails. I provided a feedback to her manager and hopefully other people would be treated better way than me.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Great help

Gowing Law is helping me to complete the repairs that had been pending for more than two years. This was done professionally throughout. However, some repairs were left out not approved as agreed with Gowing Law. The repairs too were not completed on time as agreed.

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Gowing Law

This has been going on since September 2024. Gowing Law keeps you updated on what is happening. And it’s still ongoing with the disrepair with the council as I type this rating for Gowing Law. sometimes I get confused when there’s more than one person who contacts me.

4 November 2025
Unprompted review

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