Gowing Law Reviews 

323
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 110 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent service and the professional, efficient, and supportive staff. Many appreciate the clear communication, regular updates, and the successful resolution of their claims, often securing compensation and ensuring property repairs. However, some customers reported being cold-called or approached by canvassers who they felt misrepresented themselves, leading to pressure to sign agreements. A few other people also felt that claims were handled poorly, citing unfulfilled promises, prolonged processes, and concerns about compensation transparency. Additionally, some reviewers mentioned difficulties with communication, including being hard to contact or experiencing a lack of consistent updates.

What people talk about most

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism, care, and clear... See more

Staff

People report positive experiences with staff, highlighting their professionalism, care, and communication,... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the exceptional support,... See more

Claim

Customers had ambiguous experiences with claim, with some reviewers expressing satisfaction with the outcome... See more

Customer communications

Reviewers mention ambiguous feedback about contact, with some customers expressing significant frustration... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was very happy with the service I received from Gowing Law. All though it was due to a cold call all the staff were very efficient and experienced. The company kept me fully informed and upto d... See more

Rated 4 out of 5 stars

The service provided was good. No organisation is ever perfect and perfection is not what I am looking for. I was happy with the follow ups. There has been short comings from my end with my responses... See more

Rated 4 out of 5 stars

I found the team very committed but at time hard to contact via phone. Not all the allocated jobs that was ordered to my landlords via your te got completed but most did. When I rang Gowan Laws about... See more

Rated 5 out of 5 stars

Gowling Law were accessible and easy to contact throughout my case. They stayed on top of everything and got things moving quickly. It’s honestly the fastest I’ve ever seen my landlord act. They s... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

The official Trustpilot account of Gowing Law Solicitors - your Legal Champion. If you need to make a personal injury claim, call us on 0161 808 8888.


Contact info

4.0

Great

TrustScore 4 out of 5

323 reviews

5-star
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No recent history of asking for reviews

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4.0

All reviews

(323)

103 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was a very quick and efficient…

It was a very quick and efficient service, The team were very patient and explained the process. I had nothing to lose and was dealing with the council which are super problematic and avoids answering Tennant. Took the stress from me when dealing with the council

3 November 2025
Unprompted review
Rated 5 out of 5 stars

They have great team and response to…

They have great team and response to the issue straight away and in my case they did very well and I’m amazed by the amount of progress they have made towards the completion of the work and put pressure on the council to complete the work in property. overall I’m satisfied with everything that they done for me.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Better than expected

It was a very quick and efficient service, The team were very patient and explained the process. I had nothing to lose but felt that I was banging my head against a wall and they have started the repairs and have a date to complete it by .

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Great experience - Fast and efficient service

Gowling Law were accessible and easy to contact throughout my case. They stayed on top of everything and got things moving quickly. It’s honestly the fastest I’ve ever seen my landlord act. They secured a better compensation for me and agreed on a set date for the repairs to be completed.

Overall, it’s been a really good experience. My only initial concern was whether the landlord might try to increase the rent because of this, but I was reassured that this couldn’t happen. I really appreciated their clear communication and support.

Would definitely recommend!

9 October 2025
Unprompted review
Rated 5 out of 5 stars

Rented Housing Repairs.

I felt a little wary to begin with as i had never heard of Gowing Law. I also wondered if I was doing the right thing going with solicitors to get my voice heard and work done by the landlords! It has been an eye opener to say the least. Its amazing how quick and efficient work can/has been done thanks to an extra voice. Gowing law has given me that extra boost of confidence I needed. So a big THANKYOU! They have also given great advice throughout the whole experience.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

I’ve had a really positive experience…

I’ve had a really positive experience with Growing Law. They supported me with several issues around my home, including windows with condensation and new trunking in the bathroom. They also made sure the council dealt with the mould in my kitchen cupboards and even helped me get an extractor fan fitted in the bathroom. Everything was handled quickly and professionally, and I really appreciate how they made sure things got sorted properly. I would definitely recommend Growing Law to anyone needing this kind of support.

25 September 2025
Unprompted review
Rated 1 out of 5 stars

***WARNING***

***WARNING***

I had a disrepair case with this firm, and I strongly advise against using their services. I was misled into signing a Conditional Fee Agreement (CFA) that stipulated I would accept 25% of the rent due to disrepair. What it conveniently left out was that I endured nearly two years of severe mould issues, which significantly impacted my health and mental well-being. It was utterly unacceptable!

This firm ignored the mould-ridden items that I had to discard—clothes, towels, linens, handbags, shoes, and more. I have concrete evidence of my claims.

They settled on my behalf for just £1,500 for the rent, which I refused to accept. When I asked for documentation of the settlement offer, I received an email that had clearly been altered, with names and contact details redacted to hide the sender's identity. When I voiced my concerns, I was reminded that I had signed the CFA.

To make matters worse, I received a staggering invoice for £17,500 for their fees, which included an illegal 100% success fee.

I have documents regarding the above.

I urge you to stay far away from this firm and to warn your friends as well. Your well-being and rights matter—do not let this happen to you!

Davina Kanani

22 July 2025
Unprompted review
Rated 1 out of 5 stars

If you thinking don’t

If you thinking don’t! It’s a waste of time, these people just get victims of already mistreated to earn money and get nothing, absolutely nothing solved
I wish I could go back in time but can’t, so if you thinking they have your best interests don’t fall for it
I was the most idiotic decision of my life, end up the same as before! They got all the money for doing nothing
Disgusting and absolutely outrageous!
I remember (even though this lasted 3 years) being told they woudnt close case till I was happy with works needed WHAT A JOKE and more full me for believing it
Nothing was done, they just brush me off for 3 years, ignoring my emails and now got compensation, KEPT IT FOR THEMSELVES AND CLOSE CASE!!

STAY AWAY FROM THESE PEOPLE THEY JUST GET US TO EARN MONEY AT OUR EXPENSE AND GET NOTHING DONE
THERES NO COMPENSATION THEY KEEP IT ALL AND NO WORK GETS DONE !
Stay away from these filthy liars !

18 September 2025
Unprompted review
Rated 1 out of 5 stars

They cold called a lady with dementia

They cold called . The lady thought they were from the council and signed the forms put in front of her. She had no idea she was signing up to a solicitor. Without the lady cancelling within 14 days she was committed. I have never experienced any reputable solicitor behaving like this.

4 September 2025
Unprompted review

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