Gowing Law Reviews 

323
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 109 reviews, reviewers had a great experience with this company. Many customers found the service to be efficient and professional, appreciating the quick results and clear communication provided. The staff were consistently praised for their helpfulness and supportive approach, ensuring people felt well-informed and cared for throughout their cases. Reviewers often highlighted how the company took the stress out of dealing with complex issues, delivering exactly as promised. However, some people mentioned difficulties with communication, including unreturned calls or emails, and felt pressured into signing agreements after cold calls. Concerns were also raised about claims, with some experiencing discrepancies in compensation or repairs, and cases being prolonged or dropped without satisfactory resolution.

What people talk about most

Service

People report positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their professionalism, care, and clear... See more

Customer service

Customers had ambiguous experiences with customer service, with many reporting helpful and professional... See more

Claim

Consumers find claim experiences to be ambiguous, with some expressing satisfaction with the process and... See more

Customer communications

Reviewers mention ambiguous feedback about contact, with many expressing frustration over poor communication,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was very happy with the service I received from Gowing Law. All though it was due to a cold call all the staff were very efficient and experienced. The company kept me fully informed and upto d... See more

Rated 4 out of 5 stars

The service provided was good. No organisation is ever perfect and perfection is not what I am looking for. I was happy with the follow ups. There has been short comings from my end with my responses... See more

Rated 4 out of 5 stars

I found the team very committed but at time hard to contact via phone. Not all the allocated jobs that was ordered to my landlords via your te got completed but most did. When I rang Gowan Laws about... See more

Rated 5 out of 5 stars

The service from Gowing Solicitors was wonderful. They helped me get compensation from the council and made sure I was always kept in the loop about how my case was going. Even when I was slow to resp... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

The official Trustpilot account of Gowing Law Solicitors - your Legal Champion. If you need to make a personal injury claim, call us on 0161 808 8888.


Contact info

4.0

Great

TrustScore 4 out of 5

323 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(323)

103 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

The service was delivered exactly as promised, with all work completed promptly and without delays. Communication was excellent — emails and phone calls were responded to swiftly. I wasn’t expecting any compensation, so receiving one was a pleasant surprise. I’d definitely recommend their services.

25 April 2025
Unprompted review
Rated 4 out of 5 stars

The service provided was good

The service provided was good. No organisation is ever perfect and perfection is not what I am looking for. I was happy with the follow ups. There has been short comings from my end with my responses to their follow ups which I accept. The work has been accepted from the landlord, however its not carried out yet. Overall the case was dealt with in a timely manner and I thank you for it.

2 September 2025
Unprompted review
Rated 1 out of 5 stars

Worst experience of my life

Worst experience of my life

They didn’t want to help and didn’t care

They hardly called back

They just closed my case yesterday

Now I’m in tears because I’ve never enjoyed this flat there’s always mould and this solicitors are the worst ever

The land lord basically denied everything and this solicitors wasted my time from last year February till now they decided to end the case. MY LIFE!!!!! I’m literally crying writing this.

I don’t know what to do now I have to look for a BETTER representative.

You guys are ruining people’s lives and wasting people’s time and energy. Like what was that???

1 September 2025
Unprompted review
Rated 4 out of 5 stars

I found the team very committed but at…

I found the team very committed but at time hard to contact via phone. Not all the allocated jobs that was ordered to my landlords via your te got completed but most did. When I rang Gowan Laws about this they had nothing on the system that should have been there. I would recommend you to my friends for your help and support and I want to thank you.

27 August 2025
Unprompted review
Rated 1 out of 5 stars

Do not trust a word these people say…

Do not trust a word these people say they will claim they are going to give you compensation but you don't ever recieve it they lie in there statements and try to get as much money for themselves possible these people have no intention of helping they are there to make money off you

14 August 2025
Unprompted review
Rated 4 out of 5 stars

Gowing Law

I found the company to be very helpful and consistent with dealing with my case, staff are very polite and helpful if I had any questions.

30 August 2024
Unprompted review
Rated 4 out of 5 stars

Sorted

They found repairs i don't know i need doing kept in touch about the progess and was sorted quickly

5 August 2025
Unprompted review
Rated 5 out of 5 stars

A great place

A great place. Honest and upfront about everything from start to finish. Always easy to contact at the end of a phone. Thank you to all those who helped me. Would definitely recommend you

31 January 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

They were crystal clear about the service & what would be the likely scenario/outcome. I found them to be really helpful & courteous. They kept me updated & made sure every step was understood.
Happy to have used the service

21 July 2025
Unprompted review
Rated 1 out of 5 stars

They not faithful with compensation…

They not faithful with compensation money, they said they deduct 25% in reality they deduct 99% of your money and give you 1% , they will talk to you via phone call to kindly force you to accept what they want, they avoid writing, after forcing you, they will then write to say as we agreed by phone. I have not received yet even that 1 % they decided to give me , I am not recommend them , they love money more than eating, they will tell you what is important you get your house repaired, means compensation is for them, they want it, they claim it, they it you, and just pull your nose to smell what they eat. I wouldn't recommend to

25 June 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look