Zeal Reviews 

445
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their expertise, helpfulness, and professional approach, making interactions pleasant and productive. The service provided is frequently described as exemplary, efficient, and reliable, often leading to significant tax savings for users. People appreciate the clear explanations and prompt responses to their questions, ensuring a smooth and stress-free process from start to finish. Many consumers highlight the company's proactive approach and professionalism in all dealings. Reviewers consistently note that the team delivers on promises, providing valuable advice and guidance. The overall experience is often described as easy to navigate, with a strong focus on customer satisfaction and achieving positive outcomes.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as professional, clear, and... See more

Service

Clients share positive opinions on service, consistently describing it as professional, efficient, and... See more

Customer service

Customers had positive experiences with customer service, highlighting the team's professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Process was very quick and easy. Comms were via email and telephone, in an easy to understand language, no financial jargon and the process was explained fully. No hesitation in using these guys aga... See more

Rated 5 out of 5 stars

We have used Zeal for Capital Allowances for 5 of our properties, and I cannot recommend Matt and the team more highly. From start to finish the service has been exemplary, and questions etc have alwa... See more

Rated 5 out of 5 stars

Nothing was too much trouble, everyone was incredibly helpful and every question we had was answered promptly. We wouldn't hesitate recommending Zeal. Thank you very much for such a first class servic... See more

Rated 5 out of 5 stars

Painless and ultimately profitable process from our side, even with our own delays in being able to obtain some necessary information. We'd certainly use Zeal again if needed. Thanks.

Company replied


Company details

  1. #1 of 2 best companies in Tax Department
  2. #40 of 106 best companies in Alternative Financial Services
  3. #17 of 37 best companies in Tax advisor

Written by the company

Wave goodbye to conventional tax advisors. Say hello to Zeal. Zeal are Chartered Tax Advisors who help business owners claim a specialist tax relief on the embedded fixtures found in and under their commercial properties. Items like electrical and heating systems, pipework, flooring, kitchens, bathrooms and more. On average we help owners save around £35,000 in tax - many even receive a cash tax rebate for tax they didn't know they had overpaid. Zeal work on a paid-by-results basis so there are no fixed or upfront fees. As members of the Chartered Institute of Taxation, our team have many years of experience in capital allowances and our process is fully compliant with HMRC guidelines. We have claimed back millions of pounds in tax for business property owners and are proud of our 100% success rate on HMRC submitted claims. We offer an excellent aftercare service and are here as long as you need us to give you support in applying your savings to future tax payments. For more visit www.gozeal.co.uk


Contact info

4.8

Excellent

TrustScore 5 out of 5

445 reviews

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4.8

All reviews

(445)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It's the second time I have used Zeal's…

It's the second time I have used Zeal's services and both times they have been proactive and efficient saving me £1,000's in tax. Highly recommended! Thank you Matt Jeffery.

28 August 2025
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Reply from Zeal

Thanks for the great review Helen!

Rated 5 out of 5 stars

No Brainer

Was referred by accountant and glad I was.
So refreshing to deal with an efficient and friendly company. From start to finish (which wasn't long at all) a pleasure to deal with. Lee who did the survey knew his stuff and was very personable. That fella covers a lot of miles!
If you think you can claim Capital Allowances contact ZEAL. They'll tell you straight off on a phone call whether they think you can or can't, and if you can it's done and dusted in a matter of weeks.
Don't pay tax you don't need to pay!

4 August 2025
Unprompted review
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Reply from Zeal

Thanks for your kind review Niall, thrilled we could save you a significant amount in tax.

Rated 5 out of 5 stars

Painless and ultimately profitable…

Painless and ultimately profitable process from our side, even with our own delays in being able to obtain some necessary information. We'd certainly use Zeal again if needed. Thanks.

31 July 2025
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Reply from Zeal

Thank you for the 5* review Sara!

Rated 5 out of 5 stars

FHL Capital Allowances

Straightforward process in what appeared to be a complicated area - so very helpful in terms of achieving a great result with a little stress as possible. Always happy to answer questions and give detail and clarity on the process. Wholly recommend to anyone

25 July 2025
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Reply from Zeal

Thanks for the vote of confidence Neal, glad the team could help!

Rated 5 out of 5 stars

Capital Allowances - Excellent experience and result. Thanks to Zeal Tax Advisors.

I am more than satisfied with the results that Zeal have achieved for me. From a position where I didn't even know about this type of tax allowance, I ended up receiving a tax rebate for previous Tax years and a credit for future tax returns; for me this was a fantastic result. From the first call where they made an initial assessment through to the final analysis they have been technically excellent, friendly, helpful and have provided regular updates on progress. Apart from providing the required information they did all the work, communication with HMRC, obtaining the tax rebate and setting up the future tax credits. They also kept in close communication with my accountant.

13 May 2025
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Reply from Zeal

Thank you for leaving such a kind review about your experience with Zeal. Thrilled we were able to deliver such a great result for you!

Rated 5 out of 5 stars

recommended

Having just used Zeal for a capital expenses claim I would recommend them. They are good at gently convincing the sceptical...!

25 April 2025
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Reply from Zeal

Thanks for the 5* review!

Rated 5 out of 5 stars

Tax Reclaim

Great, non-pushy service - Recommended

8 May 2025
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Reply from Zeal

Thank you for taking the time to leave a review :)

Rated 2 out of 5 stars

Beware not all it seemed

Although a large amount of money was identified as tax deductible it will take many, many years to recoup this year by year. It is not a lump sum from the tax office.
In fact it will take about 10 years to cover the amount I now owe Zeal.
I my view this was not explained clearly.
As an over 70 years old I am not going to be able to take advantage of the full amount identified by Zeal.
If you are either an older owner or not likely to keep the property for a long time be careful of the scheme. However, luckily I believe it is now too late.

8 April 2025
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Reply from Zeal

Hi Brenda,

Thank you for taking the time to leave feedback about your claim with Zeal.

Following the completion of your claim, Zeal identified over £40k in previously missed capital allowances in your holiday let. Our team were able to utilise the full allowances available and create losses for your business. As these losses will be carried forward to 2025 and further, this means you will pay NO tax on any profits until you have fully depleted these losses generated. From 2025/26, any unused losses can also be set off against any UK property income.

A capital allowances tax relief claim is a tax saving exercise, not a cash generating scheme. Whilst many of our clients do receive a cash rebate from HMRC as a result of making the claim, it is not the primary purpose of the claim. This tax relief claim will save you thousands of pounds in tax, however, your future profitability will depend on how quickly you are able to utilise the pool of losses available to you.

Based on the information provided, we had anticipated a higher cash repayment from HMRC. However, this repayment appears to have been reduced as it was offset against tax owed to HMRC. It was therefore lower than initially expected. If your business continues to be profitable, you will receive all the tax benefit well within 10 years and our fee will be minor in comparison to the tax saved.

I hope this helps clarify your concerns about the success of your claim and makes you feel more at ease.

If you have any additional queries or concerns, please contact us via hello@gozeal.co.uk.

Kind regards,
Zeal Tax

Rated 5 out of 5 stars

Superb

Really good company - can't fault at all. Dealt with Matthew Heavyside regarding a Capital Allowance claim. He walked me through the process really well, and answered a tonne of difficult questions. Professional, concise and helpful at all stages. Plus delivered a great outcome for our company. Wouldn't hesitate to deal with again

30 April 2025
Unprompted review
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Reply from Zeal

Great to hear you had such a great experience with Zeal, thank for sharing :)

Rated 5 out of 5 stars

Professional and friendly service

Everyone has been very efficient, patient and professional. I asked many questions before I felt confident to proceed and all were addressed and I was offered ongoing support if I had queries with how to complete my HMRC assessments going forward.

29 April 2025
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Reply from Zeal

Thanks for taking the time to review Zeal, any queries in the future, please get in touch.

Rated 5 out of 5 stars

Very professional approach

Very professional approach . Very helpful in guiding me through all the detail info required for HMRC.

8 April 2025
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Reply from Zeal

Glad we could help Tony, thanks for the 5* review.

Rated 5 out of 5 stars

A great experience

A great experience in dealing with Zeal.

Matt and team were incredibly responsive to my enquiries with regards a capital allowance claim made years previously, guiding me through unfamiliar territory and saving me considerable tax when selling my business.

Thanks again

17 April 2025
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Reply from Zeal

Great to hear we were able to achieve a successful result for you, thanks for sharing Mark!

Rated 5 out of 5 stars

Capital Allowance Experts

Yes all in the title. They know their stuff and so easy to save alot of money. I don’t usually look forward to tax returns but Tom and team have saved me a significant amount in tax and I could not be happier. Also did not cost me a penny for their services as this was covered by the tax refund. Thank you Tom and Team.

9 April 2025
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Reply from Zeal

Thank you for such a great 5* review Simon, much appreciated :)

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