Grace Removals Group - Fine Art Sydney Reviews 11

TrustScore 4 out of 5

4.1

1/4 Tucks Road, 2147 Seven Hills, NSW, AU


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See what reviewers are saying

Rated 5 out of 5 stars

We would like to say a massive thank you to Grace removals for a wonderful experience helping us relocate back to the UK. A special mention for coordinator Claudia who was there at any time to answe... See more

Company replied

Rated 5 out of 5 stars

Dee Milovanovic Our consultant was marvellous, Her friendly and happy smiling face put my Mum Judy at ease, no question was left unanswered. Lejla Catic and the other girls in the office are very... See more

Company replied

Rated 4 out of 5 stars

After searching through various companies who had been considerably rude, Jody.L at Grace was able to take care of my matter professionally, understandably, and quickly. She was wonderful. Thank you :... See more

Company replied

Rated 5 out of 5 stars

Grace Movers managed our office relocation and consolidation, moving two offices into one. We had an excellent experience from the pre-sales stage through to the collection of our empty crates. T... See more

Company replied


Company details

  1. Removals company
  2. Logistics service
  3. Shipping service

Written by the company

Grace offers museum standard fine art logistics and secure storage services for galleries. museums, art fairs, auction houses and private collectors.


Contact info

  • 1/4 Tucks Road, 2147, Seven Hills, NSW, Australia

  • 1300766233

4.1

Great

TrustScore 4 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

A big thank you

We would like to say a massive thank you to Grace removals for a wonderful experience helping us relocate back to the UK. A special mention for coordinator Claudia who was there at any time to answer any queries we had and made the experience easy and stressless.
We’d also like to say a massive thank you to packer Jess who was very professional and whose work ethic is outstanding. Both of whom was a pleasure to meet. Last but not least Darren & Ian who picked up our shipment where very professional and handled everything with care.
Thank you to our team Chris & Maeve.

8 April 2026
Unprompted review
Grace Removals Group - Fine Art Sydney logo

Reply from Grace Removals Group - Fine Art Sydney

Dear Maeve,

We're happy to hear that you had a positive experience. We appreciate your kind words regarding the team's service. Thank you for your positive feedback!

Kind Regards,

Grace Customer Service

Rated 4 out of 5 stars

After great care and consideration

After searching through various companies who had been considerably rude, Jody.L at Grace was able to take care of my matter professionally, understandably, and quickly. She was wonderful. Thank you :)

23 December 2025
Unprompted review
Grace Removals Group - Fine Art Sydney logo

Reply from Grace Removals Group - Fine Art Sydney

Dear Timays,

Thank you for using Grace. We’re glad you enjoyed your experience with us. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Office Relocation and Consolidation

Grace Movers managed our office relocation and consolidation, moving two offices into one.

We had an excellent experience from the pre-sales stage through to the collection of our empty crates. The move team was organised,very professional, and efficient, ensuring all our office equipment was handled with great care.

I highly recommend Grace Movers to anyone planning an office move — they take care of everything for you with no hidden costs. - Kris- TATE APAC

17 October 2025
Unprompted review
Grace Removals Group - Fine Art Sydney logo

Reply from Grace Removals Group - Fine Art Sydney

Dear Kris,

Thank you for your kind words. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Great service from QLD to NSW

Great service from beginning in QLD and kept my valuable items safe in storage in NSW, and once I found suitable accommodation Grace storage and removal delivered my household items to my next destination, excellent service, professional service by Grace employees, will be using them on my next journey, thank you again.

25 April 2025
Grace Removals Group - Fine Art Sydney logo

Reply from Grace Removals Group - Fine Art Sydney

Dear Shirley,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Grace Removals provided an excellent…

Grace Removals provided an excellent service. Their staff are well trained and they kept us informed at every stage. I would recommend them to my family and friends.

4 November 2024
Unprompted review
Grace Removals Group - Fine Art Sydney logo

Reply from Grace Removals Group - Fine Art Sydney


Dear David,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 1 out of 5 stars

They lost a box and spent 3 weeks…

They lost a box and spent 3 weeks pretending to care. I had to chase them every time, after they said they were having their team investigate. Smoke and mirrors customer service.

5 November 2024
Unprompted review
Grace Removals Group - Fine Art Sydney logo

Reply from Grace Removals Group - Fine Art Sydney

Hi,

We’re sorry to hear about your experience and we’d like to investigate this issue further. We would greatly appreciate it if you could send your best contact number and move number to customerservice@grace.com.au.

Thank you.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

professional and helpful

The team respond quickly to my requests and are professional and helpful.

19 July 2023
Unprompted review
Grace Removals Group - Fine Art Sydney logo

Reply from Grace Removals Group - Fine Art Sydney

Dear Doris,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Dee Milovanovic Our consultant was…

Dee Milovanovic Our consultant was marvellous, Her friendly and happy smiling face put my Mum Judy at ease, no question was left unanswered. Lejla Catic
and the other girls in the office are very approachable.
We had two very delightful men Jason and Josh who were very courtesy and efficient.
Thank you team for making our move easy
Margaret and Judy

17 July 2023
Unprompted review
Grace Removals Group - Fine Art Sydney logo

Reply from Grace Removals Group - Fine Art Sydney

Dear Margaret,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Reliable

Reliable, pricing were reasonable, responsive and efficient.

11 March 2023
Grace Removals Group - Fine Art Sydney logo

Reply from Grace Removals Group - Fine Art Sydney

Dear George,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Great experience

Great experience, from arranging the initial quotes with Simon McKenna and to the moving day. The 3x guys that helping us on the day were very professional, friendly, super helpful. Highly recommend Grace services.

24 June 2023
Unprompted review
Grace Removals Group - Fine Art Sydney logo

Reply from Grace Removals Group - Fine Art Sydney

Dear MHuuck,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Very kind.

Very kind.
Excellent service.
Very quick delivery.

11 January 2023
Unprompted review
Grace Removals Group - Fine Art Sydney logo

Reply from Grace Removals Group - Fine Art Sydney

Dear Edward,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

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