Moving cities is already such a stressful experience, but Grace and the team made it feel so easy. Even though it was a busy Christmas period and the Mackay team was short-staffed, they never once... See more
Company replied
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Moving cities is already such a stressful experience, but Grace and the team made it feel so easy. Even though it was a busy Christmas period and the Mackay team was short-staffed, they never once... See more
Company replied
I can highly recommend Grace Removals. Very professional staff, from the Manager to the Removalists. Very pleasant office staff, happy to answer questions. Very fast service, the quote was through in... See more
Company replied
Amazing service- both guys were super friendly, trust worthy and very careful of all our belongings. Had a whole house unpacked and loaded into the right area by midday.
Company replied
Edit: they did reach out and finally fix the issue promptly. Do not use grace!!!! Ever the worst company ever!!!!!!! I paid just under $8k for grace to take my fridge, 3 seater couch, king size cus... See more
Company replied
Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.
2 Elvin Street, 4740, Paget, Qld, Australia
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Made my move easy and stress free.
Dan the removalist far exceeded my expectations of service. Dan in the Mackay Branch was very professional and made my move smooth.
thanks Mackay branch
...
all of the gentlemen that delivered my belongings

Reply from Grace Removals Group - Mackay
From booking the Grace Staff were fanatic they listen to me. They told me the price time of pick up. Not till you when it could be done And drop off. The men that picked an unpack were friendly and very good at there job. I will use GRACE REMOVAL again. THANKYOU to the staff.

Reply from Grace Removals Group - Mackay
Excellent service and an awesome job done , well done

Reply from Grace Removals Group - Mackay
I used grace removal service from Mackay to Campbelltown. The service provided to us was very professional and timely. Boys were very helpful and careful with our goods. I would like to use their service again when I need. Job well done.
Dr. Lalith Gunasekera
Mackay

Reply from Grace Removals Group - Mackay
Would recommend Grace to anyone, very helpful staff with polite and friendly work ethic. Awesome to work with in pick up and delivery of my furniture.

Reply from Grace Removals Group - Mackay
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