Grace Removals Group - Perth Reviews 324

TrustScore 5 out of 5

4.8

236 Berkshire Road, 6058 Forrestfield,, WA, AU


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See what reviewers are saying

Rated 5 out of 5 stars

The Grace Removals Perth team have been superb from start to finish. From our first contact in November 2025 with quotes from Kellie in the Perth office to final arrangements with Tom & Al... See more

Company replied

Rated 5 out of 5 stars

Great from delivery through collection of packing materials (we moved from overseas, so they were our local contact at delivery, Grace Perth) Delivery team moved through everything in no time and wi... See more

Company replied

Rated 5 out of 5 stars

Sean, Darren and Carl completed a huge removal for us. The removal consisted of all our house furniture and the contents of two large sheds. The job was completed in a very timely and profession... See more

Company replied

Rated 3 out of 5 stars

Personally we had a stressful experience with Grace. Our movers arrived mid-day as they had a delivery before us. Grace lacked communication. Our move was an all day move, and we still spent driving... See more

Company replied


Company details

  1. Removals company
  2. Logistics service
  3. Shipping service

Written by the company

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Contact info

  • 236 Berkshire Road, 6058, Forrestfield,, WA, Australia

  • 1300725991

4.8

Excellent

TrustScore 5 out of 5

324 reviews

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Rated 5 out of 5 stars

The expert and friendly support ....

The expert and friendly support from Jennae and Kerry prior to the move and then the professional, seamless and "nothing's too much trouble" approach from Carl and the team on the day made a potentially stressful day worry free.

8 February 2023
Unprompted review
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Jennifer,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Terry,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Got our furniture delivered today by…

Got our furniture delivered today by Sam, Tristin & Jackson. They did such a great job working as a team and being very gentle with everything! 5 ⭐️ thank you guys

9 February 2023
Unprompted review
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Sarah,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Sean and Kyle were fantastic

Sean and Kyle were fantastic , fast efficient and really accomodating. It was just me home at the time of the drop of and they made sure everything was really accessible and easy for me to get into 6/5 thanks again boys appreciate your help making today so smooth 🙏

8 February 2023
Unprompted review
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Tara,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Job well done

The packing crew and uplift crew were very friendly and polite and did a fantastic job taking utmost care with our possessions.

8 February 2023
Unprompted review
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Joe,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Grace Removalist - highly recommended

The team at Grace were very professional and did a great job end to end with my relocation. Sean, Kyle and Joshua were all superb! They treated my consignment with care as expected and were very polite. I would definitely use Grace again and highly recommend them. The fee was also reasonable or competitive when compared with other removalist.

2 February 2023
Unprompted review
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Lesley,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Carl and Scott were very efficient and…

Carl and Scott were very efficient and treated all my goods with care and concern, as if it were their own furniture. Thank you.

2 February 2023
Unprompted review
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Sharon,

Thank you for your kind words. We appreciate your feedback. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Shipping Vintage Car to Italy for Touring Holiday

We wanted to ship our vintage car to Italy to attend 100 years of MG celebration events across Europe. After approaching specialist car transport companies for more than 3 months, we were constantly told 'we don't ship to Italy'.
In January we contacted the professional team Grace Removals, who immediately said, 'yes, we can ship your car to Italy', and within a few weeks we explored the options, organised the paperwork, and I had dropped off the car for professional packing, ready to ship.
Rob, Jessica, Tanesha and Damien at Grace made the process easy, and helped us navigate the complexities of temporary car exportation.
I highly recommend their services!

30 January 2023
Unprompted review
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear John,

Thank you for your kind words. We appreciate your feedback. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Amazing Customer Service

All the staff I dealt with were incredibly helpful and went above and beyond to make sure everything went smoothly. From Kerry and Shelley in the office who were able to answer every question with good grace and humour, and organise things seamlessly, to Kevin and Kurtis and then Seth and Kevin, - I cannot fault their attitude and willingness to help. Five star experience.

11 January 2023
Unprompted review
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Judith,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Great pick up & delivery team

The pick up crew from Albany (sorry can’t remember all the names) and the delivery crew from Perth (The Friday team (not sure about names) & Sat team with Sam, Unjah & Tristan) were all exceptional and very helpful.

27 January 2023
Unprompted review
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Asha,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Reliable and efficient

Great service and good communication

21 January 2023
Unprompted review
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Christina,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

From our initial contact with Melinda…

From our initial contact with Melinda Crotty in Perth to the delivery guys in Sydney our experience has been wonderful. This was a very emotional move as our daughter was moving to Sydney to start her 2 year graduate position with a large company. Grace’s customer service from start to finish made the move a very positive experience. Thank you 😀

24 January 2023
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Allyson,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Not cheap, but, not a problem.

From the first call, to delivery on the other side of Australia. We have had zero problems.

22 January 2023
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Brian,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Rated 4 out of 5 stars

Sam, Tristin and Corey

Sam, Tristan and Corey were great. They made me feel very comfortable with the move. It was a hard day and their kind words helped my stress levels.

24 January 2023
Unprompted review
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Nicola,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Rated 3 out of 5 stars

Communication after good were delivered…

Communication after good were delivered to destination was poor. I was not told that i would receive my car on the arranged date until the actual date.
The staff were very matteroffact about it and failed to show compassion given the big move I had made.

9 January 2023
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Thelma,

Thank you for getting in touch with us. We’re sorry to hear that your recent experience with Grace was below expectation. We’ve been able to locate your details in our system and a Grace representative will be in touch with you to follow up.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

What an amazing team

What an amazing team. Thank you Josh Whately, Kyle Fronel and Sean L for you professional, friendly service. We were amazed to see how much you can fit into a container. 10 out of 10. Well done! Moving can be daunting, but you made it easy. Thank you very much. Annelize

17 January 2023
Unprompted review
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Annelize,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Excellent Service

Sam and his team were organised, thorough, and careful with our worldly possessions. We are grateful to Sam, his team, and Grace Removals for another excellent uplift.

18 January 2023
Unprompted review
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Nigel,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Excellent work from a very professional team.

Excellent work from a very professional team, Kevin Reay, Kurtin Chaney and Corey Musgrave were efficient in their work and no request was too hard to complete. Would highly recommend Grace Removals for your re-location needs.

9 January 2023
Unprompted review
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Peter,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Our Removalist team kept us informed…

Our Removalist team kept us informed every step of the way. From contacting prior to arrival and while removing items. It instilled confidence and assured us that our items were taken good care of. Very friendly and accomodating. Always available to answer any queries we had. We want to make mention the team of Sean L ,Kyle T, Josh W, Scotty M Good work guys

11 January 2023
Unprompted review
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Allan,

Thank you for your kind words. We appreciate your feedback. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Rated 5 out of 5 stars

Carl and Brian where fantastic

Carl and Brian where fantastic , super organised , great communication and very friendly blokes .. thanks again legends

12 January 2023
Unprompted review
Grace Removals Group - Perth logo

Reply from Grace Removals Group - Perth

Dear Sam,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

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