Grajmax Mobility  Reviews 191

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, pleasant demeanor, and extensive knowledge regarding mobility scooters, making interactions smooth and informative. The service is frequently highlighted as exceptional, with many appreciating the professional, caring, and efficient approach from initial contact to delivery. Reviewers are particularly impressed with the quick and reliable delivery service, often receiving their products within a few days, and the products themselves are consistently described as being in excellent, often like-new, condition. However, some customers also noted a minor hiccup with a long-distance delivery, though it eventually arrived as expected. Additionally, one reviewer wondered why the original key fob shown in photos was not provided with their scooter upon delivery.

What people talk about most

Product

Customers had positive experiences with product, often describing items as nearly new, pristine, or in... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the speed and efficiency... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professional, friendly, and caring... See more

Staff

Consumers consistently report positive experiences with the staff, frequently describing them as helpful,... See more

Quality

People report positive experiences with quality, often receiving nearly new or pristine items. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a fantastic company to deal with, scooter delivered within 48 hrs. All paperwork filled in and persuaded me that I qualify for VAT relief so saved me several hundreds of pounds. The text books... See more

Rated 5 out of 5 stars

A great firm to deal with. The scooter arrived by special courier who unloaded it down the ramp with great care, and demonstrated the basic operating instructions. The scooter looked as good as new af... See more

Rated 5 out of 5 stars

This company are amazing! They have helpful, wonderful staff. Marta helped me with every step, towards delivery of my car. She was more than helpful. Also the gentleman who delivered my car. He explai... See more

Rated 5 out of 5 stars

What can I say, it was lovely dealing with this company they were very helpful and explained everything thoroughly. I am absolutely thrilled with my cabin scooter it’s really smart, delivery was don... See more


Company details

  1. Mobility equipment supplier

Written by the company

UK's greatest and most trusted supplier of used mobility scooters for sales.


Contact info

4.9

Excellent

TrustScore 5 out of 5

191 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Grajmax Review


I recently used Grajmax for the supply and collection of a mobility scooter, and I couldn’t be more impressed with their exceptional service. From start to finish, the process was seamless and stress-free. Grajmax were highly professional, knowledgeable, and incredibly accommodating, ensuring that the scooter was available for collection and in perfect condition.

The quality of the mobility scooter exceeded my expectations Marta took the time to explain its features thoroughly, making sure I was comfortable and confident with its operation.

Grajmax truly understands the importance of mobility and independence, and their dedication to providing top-notch service is evident in every interaction. I highly recommend them to anyone in need of a mobility scooter—an outstanding company that goes above and beyond

9 May 2025
Unprompted review
Rated 5 out of 5 stars

Listed my Late Fathers scooter on a…

Listed my Late Fathers scooter on a number of selling platforms and was contacted offering an appropriate figure. Deposit was paid and the scooter was collected and paid for a couple of days later. There was some damage to the scooter that I had not noticed and this was discussed and sorted with no pressure. This company is def worth dealing with

8 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Great experience buying my husbands scooter. Nothing is too much trouble. Living in Scotland we weren't able to visit and look at the stock (which was excellent), but buying on line was trouble free. Very good communication and very pleasant telephone calls. Call from delivery driver to let us know when he would arrive. Very good experience all round. My husband is delighted with our purchase. Thank you so much.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

My scooter sale

I dealt with this man before he was very pleasant to deal with and paid me very fast without quibbling
I would deal with him again
A very happy customer

1 May 2025
Unprompted review
Rated 4 out of 5 stars

Everything done by email and text as…

Everything done by email and text as phone wasn't answered,had I been able to get advice would probably have bought a different model.However the scooter I did buy is in perfect condition,none of my family can believe it's not brand new.hopefully it will last many years,but if not will definitely use grajmax again.oh yes delivery was perfect,lovely man and very helpful

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Mobility scooter purchase

This buyer pursued a significant purchase from me despite my lack of technical & digital abilities! Payment was prompt and collection timely as agreed. A pleasant and uncomplicated purchaser to do business with, thank you.

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Looking for a Mobility scooter? This compay is the best

Looking for a Mobility scooter can be quite daunting, especially if it is your first one. I came across Grajmax during my Google search. The website is excellent. Wide range of scooters, every one has full details in the description a vast array of photographs of the actual items and most importantly clearly priced.
The staff are excellent, friendly , very knowledgeable and offer help and advice. Unlike many of the larger mobility retailers I felt no pressure, I was able to take my time deciding.
I narrowed my choice down to 3 scooters and arranged to visit their premises to view, test drive them and ask any questions. Once I decided on the one I wanted I placed my order and in my case as I was local to the area my scooter was delivered the same day.
They took the time and trouble to help me familiarise myself with the controls, reassured me that they were always available if I had any issues or concerns. All in all they provided the type of service so often lacking today
Do not hesitate to buy from Grajmax. You will not be disappointed

21 March 2025
Unprompted review
Rated 5 out of 5 stars

what a fantastic company to deal with

what a fantastic company to deal with. we had a last minute purchase of a fabulous enclosed scooter. great price and despite the last minute nature of the deal delivery was met some 100 miles from their site and within 5 minutes (early)of the arranged time
courteous and funny at times.
I don't usually do reviews but this time....

18 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent first class service from…

Excellent first class service from GRAJMAX
Smooth and simple transaction from start to finish also the delivery service is very good and reliable arrived exactly on time and gave me all the information that was needed
Very nice and polite professional customer service second to none

17 March 2025
Unprompted review
Rated 5 out of 5 stars

I called and they delivered

I called and they delivered
Simply the best service and no problems at all
Certainly will use again and made my dads year having his new scooter
Thankyou again Grajmax mobility

30 January 2025
Unprompted review
Rated 5 out of 5 stars

Great service from a great family business

Just bought a mobility scooter from this family business and am absolutely delighted with my purchase. Their website was very impressive and the comprehensive high quality pictures provided enabled me to buy online with total confidence.
The scooter was delivered quickly and was in as brand new condition at a fraction of the original price new.
Great service Grajmax and the personal attention was very much appreciated.

10 February 2025
Unprompted review
Rated 5 out of 5 stars

When buying or selling a Scooter

We were delighted to sell our late father's scooter to this company. From start to finish communications were professional and prompt and friendly. Collection date and time agreed were no exception given the distance travelled to collect the scooter.
We would recommend this company unreservedly based on our experience.

12 February 2025
Unprompted review

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