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Grand-Froid.fr ❄️❄️❄️❄️❄️ Reviews 360

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TrustScore 4.5 out of 5

4.3

Protective clothing supplier
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Company details

  1. Protective clothing supplier

Written by the company

Grand-froid.fr est le spécialiste de la protection contre le froid : vêtements de travail hiver, vêtements de ski, montagne, randonnée, chaussures de sécurité…

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

360 reviews

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1-star

Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I still have not received my parcel and…

I still have not received my parcel and had no replies to my emails

19 January 2026
Grand-Froid.fr ❄️❄️❄️❄️❄️ logo

Reply from Grand-Froid.fr ❄️❄️❄️❄️❄️

Bonjour Mr HUGHES,

Après vérification auprès du transporteur, le colis n’a pas pu être livré et n’a fait l’objet d’aucune réclamation ou demande de suivi de votre part avant la publication de cet avis.

Lorsque La Poste rencontre une difficulté de livraison (absence lors du passage, informations incomplètes, accès impossible), le colis est temporairement bloqué ou retourné sans que nous en soyons automatiquement informés.

En l’absence de contact de votre part à ce sujet, nous n’avons malheureusement pas pu intervenir plus tôt.

Nous restons bien entendu disponibles pour toute demande de suivi ou de résolution lorsqu’un problème est signalé directement à notre service client.

L’équipe Grand Froid

Rated 5 out of 5 stars

Excellent quality

Excellent quality, rapid service, finally my feet are warm in winter. A big thank you.

25 September 2024
Grand-Froid.fr ❄️❄️❄️❄️❄️ logo

Reply from Grand-Froid.fr ❄️❄️❄️❄️❄️

Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que vous êtes satisfaits de la qualité de nos produits et du service rapide. C'est un plaisir de savoir que vos pieds restent au chaud cet hiver. Votre satisfaction est notre priorité, et vos encouragements nous motivent à continuer d'offrir le meilleur. N'hésitez pas à revenir nous pour tous besoins

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