Superb service! Booked for 10am - 2pm slot - phone call the day before to ask if I would be happy for someone to come between 8 - 9am I accepted. They arrived at 8.30am diagnosed the problem and resol... See more
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Review summary
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Appointment made at short notice. Engineer arrived as arranged. The first thing I liked was the engineer put on overshoes to protect my carpet. He checked the signal from our existing aerial, which wa... See more
I called Grand Digital around mid-day and they arranged for an engineer to call before 5 o-clock. They phoned me an hour before the engineers visit, to advise the name of the engineer and the expec... See more
Friendly engineer explained everything in simple terms because i'm not very tech savvy. Fixed the problem. Appreciate the Saturday appointment as I work all week.
Company details
- #8 of 15 best companies in Technical service
Written by the company
With 10 years of experience in the home services market, including TV aerial and satellite installation and repair, we’re perfectly placed to ensure you get the best possible service. Over this time, we’ve developed a network of TV aerial & satellite engineers that work safely, professionally, and prioritise customer satisfaction. We understand that finding the right tradesperson to do a job in your home isn’t always straightforward. Grande Digital was created to connect you with experienced engineers; ones you can trust to get the job done quickly and professionally, at a competitive price. Book with confidence through Grande Digital. We only work with engineers that fit the following criteria and vetting process: All health and safety trained including working at height certification. They provide a comprehensive survey and fixed price quotation before commencing work. They are fully insured and all work they undertake is guaranteed. They provide a Full written receipt on completion of work. They provide coverage in their local area. Our customer service team deals with all support aspects so that the engineers can get on with what they do best – solving your TV reception problems.
Contact info
United Kingdom
- grandedigital.co.uk
4.6
Excellent
787 reviews
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Hasn’t replied to negative reviews
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Listened to my concerns
I didn’t really want a cable coming down my sitting room wall.
The cable has been hidden behind my wardrobe and then through the wall to my sitting room.
Thank you Stewart, excellent service
8 July 2025
Absolutely outstanding engineer and…
Absolutely outstanding engineer and went above and beyond with extremely good price
8 July 2025
XXXX
Engineer very helpful and efficient, great tv signal now
Prices quoted did not include vat
2 July 2025
Excellent service from start to finish
Excellent service from start to finish. Would definitely recommend.
7 July 2025
They were very professional Mr TV repair & sorted…
They were very professional & sorted our problem in 5 minutes
7 July 2025
Lee was brilliant he fit our new…
Lee was brilliant he fit our new outside Ariel in quick time.
5 July 2025
Paid for a service and didn’t sort the…
Paid for a service and didn’t sort the issue out actually many things worse for me and my family. I called another company and they fixed the issue within ten minutes and a £50 charge. I was charged to £176 and left me with no television in my main living room which was worse then what I started with.
24 June 2025
The service was excellent and engineer…excellent all good highly recommend again
The service was excellent and engineer was also friendly and explained everything
Well Satisfied
28 June 2025
Jay came on time explained what needed…
Jay came on time explained what needed doing and did it without any fuss. Thank you.
27 June 2025
Great Service
A great service helped my mum with the issues her satellite had been giving her and was very friendly too.
25 June 2025
Very efficient and friendly
24 June 2025
Once my parents got the aerial it was…
Once my parents got the aerial it was fine and the service was okay there was just some miscommunication over the phone before it was sorted. They thought I said no but all I said was I couldn't pay myself my parents would have to so they got sent away and I had to call to get them back. Also over £200 for a basic aerial is rather overpriced.
14 June 2025
Our engineer Craig
Our engineer, Craig, was polite, friendly and competent. He gave us some very helpful advice as well as fitting out new dish very quickly. We had time for a quick general chat and he had a good sense of humor. Altogether a very pleasant experience. I could not fault your service, except I have not received my receipt yet!
17 June 2025
Excellent service.
From booking the visit to the job being completed was quick and very satisfactory.
Mark had the problem diagnosed within minutes, then carried out the work quickly and professionally.
Pleased with the price too.
17 June 2025
Excellent advice and friendly efficient…
Excellent advice and friendly efficient service.
16 June 2025
Fast reply to enquiry
Fast reply to enquiry, punctual and great communications. Competitively priced. Definitely use again and highly recommended
16 June 2025
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