Superb service! Booked for 10am - 2pm slot - phone call the day before to ask if I would be happy for someone to come between 8 - 9am I accepted. They arrived at 8.30am diagnosed the problem and resol... See more
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Review summary
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Appointment made at short notice. Engineer arrived as arranged. The first thing I liked was the engineer put on overshoes to protect my carpet. He checked the signal from our existing aerial, which wa... See more
I called Grand Digital around mid-day and they arranged for an engineer to call before 5 o-clock. They phoned me an hour before the engineers visit, to advise the name of the engineer and the expec... See more
Friendly engineer explained everything in simple terms because i'm not very tech savvy. Fixed the problem. Appreciate the Saturday appointment as I work all week.
Company details
- #8 of 15 best companies in Technical service
Written by the company
With 10 years of experience in the home services market, including TV aerial and satellite installation and repair, we’re perfectly placed to ensure you get the best possible service. Over this time, we’ve developed a network of TV aerial & satellite engineers that work safely, professionally, and prioritise customer satisfaction. We understand that finding the right tradesperson to do a job in your home isn’t always straightforward. Grande Digital was created to connect you with experienced engineers; ones you can trust to get the job done quickly and professionally, at a competitive price. Book with confidence through Grande Digital. We only work with engineers that fit the following criteria and vetting process: All health and safety trained including working at height certification. They provide a comprehensive survey and fixed price quotation before commencing work. They are fully insured and all work they undertake is guaranteed. They provide a Full written receipt on completion of work. They provide coverage in their local area. Our customer service team deals with all support aspects so that the engineers can get on with what they do best – solving your TV reception problems.
Contact info
United Kingdom
- grandedigital.co.uk
4.6
Excellent
787 reviews
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100% use this company
Great service phoned late Friday afternoon repaired and fixed before midday Saturday. Excellent communication and great service from the engineer that arrived certainly knew his trade excellent.
14 June 2025
Polite and helpful
Polite and helpful, explained everything so i could understand what my options were, I would definitely recommend 👍
13 June 2025
A good reliable service
They provided a reliable service with polite helpful engineer and we were pleased with the outcome. Would have been good if they had been able to dispose of the old aerial and rod instead of the customer having to do it. (a common gripe with all local contractors in Leeds). Two other very minor issues was the initial coaxial seal not pushed fully into hole exposing the odd bit of brick dust plus the extra cable length just left behind the TV screen and not tucked out of sight, and for those reasons they lost 1 star. However, enjoying the much improved reception now so, worth the money.
5 June 2025
Very good service
Very good service. Checked all was working. And putting up with diving seagulls.
11 June 2025
Would definitely recommend Mark
From start to finish Mark was excellent, he kept us informed as to what needed carrying out and the cost implications, he made sure we were happy to go ahead and completed the work in a very timely manner ensuring the work area was cleaned when he had finished. I would highly recommend Mark and indeed the full process from start to finish.
11 June 2025
Very good service left very clean…
Very good service left very clean explained perfectly good job done10/10
11 June 2025
He was very friendly and done a good…
He was very friendly and done a good job so keep the good work up
9 June 2025
Very nice & pleasant person job done…
Very nice & pleasant person job done fine thank you
6 June 2025
Came when I needed them to
Came when I needed them to , quickly put new aerial up connected etc
6 June 2025
Engineer was well organised
Engineer was well organised, friendly and very knowledgable on satellite requirements.
This is the second time l have booked this company and the same engineer.
Very pleased and impressed with whole set up.
5 June 2025
Ariel installation
The company and engineer were both very approachable.
The engineer sent was very efficient, polite and we would thoroughly recommend this company in the future based on our experience.
3 June 2025
Carried out replacement aerial…
Carried out replacement aerial explained the types and job was done in hour and half and no mess
2 June 2025
TV working properly again
John came out the morning I requested a call out. Looked at our old aerial, which due to location he couldn’t repair on modern health and safety grounds. A new aerial was fitted and TV is receiving Freeview again. Thank you, John.
2 June 2025
Booking appointment was easy
Booking appointment was easy, and the engineer arrived at the predicted time.
He gave some very helpful advice, and fixed the problem in very good time.
Invoice was forwarded to me by email later the same day.
Job well done!
23 May 2025
Excellent service…
From our first contact by telephone To completion of work the whole experience was extremely efficient and friendly. Would highly recommend.
27 May 2025
A job very well done. …
It was great the guy was efficient and very polite, he explained what needed doing after he’d looked at the job he gave me a price which was agreed and so he got on with the job. He left everything neat and tidy. I am very pleased with the work.
Thank you.
24 May 2025
First time we have used them
First time we have used them. Dave the engineer was very polite and explained everything to me. Very fast service and really impressed
23 May 2025
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