Grantham's Reviews 

741
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 323 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and helpful service, emphasizing that navigating the website and placing online orders is always very simple and completely straightforward. Consumer feedback consistently shows exceptionally fast dispatch times, wonderful aftercare support from knowledgeable team members, and items arriving securely packaged. However, some people mentioned experiencing frustrating delivery delays, unexpected waiting periods, or extremely poor communication regarding tracking information and expected arrival dates. A few other people also felt quite dissatisfied after receiving incorrect items, discovering missing parts, or paying excessively high postage charges.

What people talk about most

Product

Customers had ambiguous experiences with product, noting both satisfaction and frustration. While many... See more

Delivery service

Users describe positive interactions with delivery_service, frequently highlighting fast dispatch times and... See more

Service

Reviewers highlight positive aspects of service, noting that staff are helpful, friendly, and very... See more

Order

Customers consistently note positive experiences with order processes, highlighting that the website is easy... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are friendly, knowledgeable,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We placed our order on line which was really simple, and the unit arrived sooner than we thought. The only thing that i feel would have been better, is if we were advised of a delivery date. Admitt... See more

Rated 5 out of 5 stars

Pleased with the competitive pricing on a number of CADAC products. Kept us informed when the very popular out of stock item would be in. Also liked the offers on during their recent open day. Friendl... See more

Rated 5 out of 5 stars

Had a fantastic experience with Grantham’s in comparison to other dealers. Christian was brilliant when we went to look at a caravan, very knowledgeable and genuine and gave us so much reassurance. Th... See more

Rated 5 out of 5 stars

Yesterday the Retford branch fitted a replacement awning light under warranty to our caravan. We had also discovered only that morning that a panel on the shower door had disengaged itself from the s... See more


Company details

  1. #7 of 9 best companies in Caravan Dealer
  2. #7 of 8 best companies in Mobile home dealer
  3. #3 of 3 best companies in Mobile Home Supply Shop
  4. #10 of 10 best companies in Caravan Repair Shop
  5. #16 of 20 best companies in Caravan Supply Shop

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

741 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 4% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(741)

323 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pleased with the competitive pricing

Pleased with the competitive pricing on a number of CADAC products. Kept us informed when the very popular out of stock item would be in. Also liked the offers on during their recent open day. Friendly, helpful staff. Good range of accessories.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Preordered an item

Preordered an item, as soon as they could they sent it too me, it was a lifesaver over the hot weather holidays.
Thank you guys

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Fast delivery and as described

Fast delivery. Ordered on a Wednesday, arrived on the Thursday. Exactly as described and suitably well packaged. Will order from them again based on this first experience.

20 August 2026
Unprompted review
Rated 5 out of 5 stars

Competitive price

The item was sold at a very competitive price, and the delivery was quick, and it arrived in perfect condition. My only gripe is that I received a notification from FedEx that I would be having a delivery, but without any identifier to tell me that this was not a phishing email. In addition, the item was predicted to arrive by 12:20 and arrived late in the afternoon. This was a FedEx problem and nothing to do with Grantham.

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company - highly recommended

The product was in stock at a very busy time (very few suppliers had the item in stock). The price was fair and the standard delivery option was very swift. Easy to order from the website - reassuringly professional.

13 August 2026
Unprompted review
Rated 5 out of 5 stars

price comparison

I tried their price comparison and Grantham's came back with a price match and it was lower, so a great experience with them.ordered the product I wanted and it arrived within 3 days.
Will definitely use them again

13 August 2026
Unprompted review
Rated 2 out of 5 stars

Postage cost way too much

Ordered 10 vinyl screw cover dots for the caravan, and was charged £5.95 at checkout for something that would have gone in a standard postage envelope. Yes it was my choice to cancel but I couldn’t find the wood pattern anywhere else. Service was fine, just a very over priced postage cost.

12 August 2026
Unprompted review

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