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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the platform for offering well-paying surveys focused on industry knowledge rather than general consumer topics, with some reporting fast payments and a smooth user experience. People also find the user interface clean and easy to navigate, and some have experienced prompt responses from support when queries arise. However, a significant number of people were dissatisfied with payment delays and the limited payment options, primarily PayPal, which can be inconvenient due to fees or regional restrictions. Some customers also reported issues with account access and a lack of response to emails regarding payment or account problems. There are also concerns about surveys taking longer than advertised and issues with receiving payments for completed surveys.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers express frustration with... See more

User experience

Users describe ambiguous interactions with the platform's user experience. While many reviewers express... See more

Service

Customers had ambiguous experiences with service. Some reviewers found it to be a great platform,... See more

Response time

People report negative experiences with response times, expressing frustration over unreplied emails and long... See more

Customer service

Clients share ambiguous opinions on customer service. Some customers express frustration, for example, when... See more

Based on these reviews

Rated 3 out of 5 stars

I’ve tried several survey sites over the years, but GrapeData is in a league of its own. The B2B focus makes a huge difference—instead of wasting time on low-paying consumer surveys about which cereal... See more

Company replied

Rated 3 out of 5 stars

Grape data has been doing a great job, always pay within 24hrs after acceptance. I should've given 5 stars but my issue is about the automatic blocking of accounts that stated recently. It's so fru... See more

Company replied


Company details

  1. Business-to-Business service

Written by the company

Grapedata is an alternative data sourcing platform through which you can instantly connect with any individual or group of individuals globally.


Contact info

2.9

Average

TrustScore 3 out of 5

470 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 62% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

😊good app

😊good app. This is a very good app

21 September 2022
Unprompted review
GrapeData logo

Reply from GrapeData

Hi Yin,

Thank you for taking the time to give us your feedback! We are very happy to know you had a positive experience with our company and we're please to know you'll be staying on as a member of our community!


Kind Regards,
Grapedata Team

Rated 4 out of 5 stars

I'll like to receive more task

I'll like to receive more task, and reviewing task done always take longer. Please I'll like it better if the time used to review task is reduced

16 September 2022
Unprompted review
GrapeData logo

Reply from GrapeData

Thank you for taking the time to give us your feedback!

Rated 5 out of 5 stars

CI Future

The Interview went very well, along with the other party and they were keen to understand business requirements and a ready list of actions they want to do in the future.

13 September 2022
Unprompted review
GrapeData logo

Reply from GrapeData

Hi Ahmad,

Thank you for taking the time to give us your feedback! We are very happy to know you had a positive experience with our company and we're please to know you'll be staying on as a member of our community!


Kind Regards,
Grapedata Team

Rated 5 out of 5 stars

I was very excited to work with your…

I was very excited to work with your oriented team

16 September 2022
Unprompted review
GrapeData logo

Reply from GrapeData

Hello Mahmoud,

Thank you for the kind words. It is always good to know that our users have a great experience on our platform! We're happy to have you as a member of our community and hope to continue to see you there!

Kind Regards,
Grapedata Team

Rated 5 out of 5 stars

Good work

Very good work and team

24 August 2022
Unprompted review
GrapeData logo

Reply from GrapeData

Hello Mohamed,

Thank you for the kind words. It is always good to know that our users have a great experience on our platform! We're happy to have you as a member of our community and hope to continue to see you there!

Kind Regards,
Grapedata Team

Rated 5 out of 5 stars

IT'S A LEGIT PLATFORM THAT PAY WELL AND…

IT'S A LEGIT PLATFORM THAT PAY WELL AND PAY ON TIME.

15 September 2022
Unprompted review
GrapeData logo

Reply from GrapeData

Hi Sammuel,

Thank you for taking the time to give us your feedback! We are very happy to know you had a positive experience with our company and we're please to know you'll be staying on as a member of our community!


Kind Regards,
Grapedata Team

Rated 5 out of 5 stars

Grapedata is in a league of its own.

My experience with Grapedata has been amazing. I've made some really great contacts that I would have never come across if it werent for cold calling for interviews. The surveys are usually on point with current events or future trends and it has a way of putting the world into perspective and enriches the facts with a bit of humanity. AND the compensation is stellar for the amount of work you put into it. The accepted interviews are hit or miss. Sometimes they have met the quota of certain demographics or company's change directions with their research. No difference from those $1 survey sights except these folks are paying up to 100 times that for very specific in sight to make big money moves. Other than keeping an open mind the best tip I can suggest is to READ the directions, the emails and the text that are sent and frequently updated. They will give you blatant tips in the instructions that often change during the course of the study. The more specific an interview gets the bigger the payout gets. There's a reason there are tons of $1 survey websites and nothing close to what Grapedata is doing here.

11 September 2022
Unprompted review
GrapeData logo

Reply from GrapeData

Hi Laura,
Thank you for taking the time to give us your feedback! We are very happy to know you had a positive experience with our company and we're please to know you'll be staying on as a member of our community!
Kind Regards,
Grapedata Team

Rated 5 out of 5 stars

great app easy money

7 September 2022
Unprompted review
GrapeData logo

Reply from GrapeData

Hello Thalia,

Thank you! We are very glad to know that our users have a great experience on our platform! We're happy to have you as a member of our community and hope to continue to see you there!

Kind Regards,
Grapedata Team

Rated 3 out of 5 stars

Great app but very limited opportunities

It is definitely legitimate and the app pays right to your PayPal account, and they pay you pretty quickly. The only downside is that there aren't many opportunities or tasks to do. It's rare that I find something that I'm able to do or qualify for. Like right now, there are 2 survey opportunities for finance managers and that is all that is available currently. In my experience, this is the normal. Very limited opportunities to make money but the opportunities you do find are legitimate.

24 August 2022
Unprompted review
GrapeData logo

Reply from GrapeData

Hi Eve,

Thank you for taking the time to give us your feedback! We're happy to have you as a member of our community and hope to continue to see you there!

Kind Regards,
Grapedata Team

Rated 5 out of 5 stars

Grape Data is a great app with potentially high payouts

Grape Data is a great app for potentially high payouts, and they are legit and do indeed payout. The only drawback is the lack of surveys/jobs readily available.

18 August 2022
Unprompted review
GrapeData logo

Reply from GrapeData

Hi Felicity,

Thank you for taking the time to give us your feedback! We are very happy to know you had a positive experience with our company and we're please to know you'll be staying on as a member of our community!


Kind Regards,
Grapedata Team

Rated 3 out of 5 stars

It is a good platform with a great…

It is a good platform with a great opportunity to earn possibly the best, though the availability of surveys is a bit low and almost always declining the surveys I've submitted.

11 September 2022
Unprompted review
GrapeData logo

Reply from GrapeData

Hello Davies,
Thank you for the kind words. It is always good to know that our users have a great experience on our platform! We're happy to have you as a member of our community and hope to continue to see you there!

Rated 5 out of 5 stars

Trusted Apps

11 September 2022
Unprompted review
GrapeData logo

Reply from GrapeData

Hello Arisk,

Thank you for the kind words. It is always good to know that our users have a great experience on our platform! We're happy to have you as a member of our community and hope to continue to see you there!

Kind Regards,
Grapedata Team

Rated 4 out of 5 stars

I give the app a 4 star because I think…

I give the app a 4 star because I think I should be getting more surveys then what I am but far from that this app is great and payment are made fast,if you don't believe me just try it one time an see for yourself you will love it too..

13 July 2022
Unprompted review
GrapeData logo

Reply from GrapeData

Hi Shannan,

Thank you for taking the time to give us your feedback! We are very happy to know you had a positive experience with our company and we're please to know you'll be staying on as a member of our community!


Kind Regards,
Grapedata Team

Rated 5 out of 5 stars

ID like it it's really permanent successfully

I really like this app and it's not fake. You also try it.

10 September 2022
Unprompted review
GrapeData logo

Reply from GrapeData

Hello Md Sojib,

Thank you for the kind words. It is always good to know that our users have a great experience on our platform! We're happy to have you as a member of our community and hope to continue to see you there!

Kind Regards,
Grapedata Team

Rated 5 out of 5 stars

I really love grapedata

I really love grapedata. They make their payments literally in 24 hours. I wish they had more surveys though

27 August 2022
Unprompted review
GrapeData logo

Reply from GrapeData

Hello Ayanda,

Thank you! We are very glad to know that our users have a great experience on our platform! We're happy to have you as a member of our community and hope to continue to see you there!

Kind Regards,
Grapedata Team

Rated 4 out of 5 stars

It ia a good panel and a genuine…

It ia a good panel and a genuine experience

8 September 2022
Unprompted review
GrapeData logo

Reply from GrapeData

Hello Paola,

Thank you for the kind words. It is always good to know that our users have a great experience on our platform! We're happy to have you as a member of our community and hope to continue to see you there!

Kind Regards,
Grapedata Team

Rated 5 out of 5 stars

I really likeI really like this app but I would like you to be send payments on time or immediately a task has been reviewed this app but I would like…

I really like this app but I would like you to be send payments on time or immediately a task has been reviewed

10 September 2022
Unprompted review
GrapeData logo

Reply from GrapeData

Hello Felix,

Thank you for taking the time to give us your feedback! We are very happy to know you had a positive experience with our company and we're please to know you'll be staying on as a member of our community!


Kind Regards,
Grapedata Team

Rated 5 out of 5 stars

This survey its very legit

This survey its very legit. I m use it

10 September 2022
Unprompted review
GrapeData logo

Reply from GrapeData

Thank you for taking the time to give us your feedback! We are very happy to know you had a positive experience with our company and we're please to know you'll be staying on as a member of our community!


Kind Regards,
Grapedata Team

Rated 4 out of 5 stars

I like this app

I like this app, I just wish there was more surveys I can relate too.

1 September 2022
Unprompted review
GrapeData logo

Reply from GrapeData

Hi Sarah,

Thank you for taking the time to give us your feedback! We are very happy to know you had a positive experience with our company and we're please to know you'll be staying on as a member of our community!

Kind Regards,
Grapedata Team

Rated 5 out of 5 stars

Trustworthy app

Love this app. It really works and makes the payments on time.

18 August 2022
Unprompted review
GrapeData logo

Reply from GrapeData

Hello J.R,

Thank you! We are very glad to know that our users have a great experience on our platform! We're happy to have you as a member of our community and hope to continue to see you there!

Kind Regards,
Grapedata Team

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