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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the platform for offering well-paying surveys focused on industry knowledge rather than general consumer topics, with some reporting fast payments and a smooth user experience. People also find the user interface clean and easy to navigate, and some have experienced prompt responses from support when queries arise. However, a significant number of people were dissatisfied with payment delays and the limited payment options, primarily PayPal, which can be inconvenient due to fees or regional restrictions. Some customers also reported issues with account access and a lack of response to emails regarding payment or account problems. There are also concerns about surveys taking longer than advertised and issues with receiving payments for completed surveys.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers express frustration with... See more

User experience

Users describe ambiguous interactions with the platform's user experience. While many reviewers express... See more

Service

Customers had ambiguous experiences with service. Some reviewers found it to be a great platform,... See more

Response time

People report negative experiences with response times, expressing frustration over unreplied emails and long... See more

Customer service

Clients share ambiguous opinions on customer service. Some customers express frustration, for example, when... See more

Based on these reviews

Rated 3 out of 5 stars

I’ve tried several survey sites over the years, but GrapeData is in a league of its own. The B2B focus makes a huge difference—instead of wasting time on low-paying consumer surveys about which cereal... See more

Company replied

Rated 3 out of 5 stars

Grape data has been doing a great job, always pay within 24hrs after acceptance. I should've given 5 stars but my issue is about the automatic blocking of accounts that stated recently. It's so fru... See more

Company replied


Company details

  1. Business-to-Business service

Written by the company

Grapedata is an alternative data sourcing platform through which you can instantly connect with any individual or group of individuals globally.


Contact info

2.9

Average

TrustScore 3 out of 5

470 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 62% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Iosif was a pleasure to work with

Iosif was a pleasure to work with, very clear communication. He was quick to respond to my questions, and very fast payment as promised! Would be happy to participate in further surveys!

29 January 2024
Unprompted review
GrapeData logo

Reply from GrapeData


Hello Orly,

Thank you for sharing your positive experience with Iosif! We're thrilled to hear that his clear communication, responsiveness, and prompt payment made your collaboration enjoyable and met your expectations. We look forward to having you participate in more surveys and continue to provide you with great experiences. Your willingness to engage with us further is highly appreciated!

Best,
GrapeData Team

Rated 4 out of 5 stars

Good application

23 January 2024
Unprompted review
GrapeData logo

Reply from GrapeData

Hello NAME,

It is great to know that our users have a positive experience on our app!

Kind Regards,
Grapedata Team

Rated 5 out of 5 stars

Totally legitimate

Totally legitimate, prompt payment. Excellent site/app to make money. Highly recommend. Love it.

23 January 2024
Unprompted review
GrapeData logo

Reply from GrapeData

Hi lnoka,

Thank you for taking the time to give us your feedback! We are very happy to know you had a positive experience with our company and we're please to know you'll be staying on as a member of our community!


Kind Regards,
Grapedata Team

Rated 5 out of 5 stars

My first wirh grape data

I had my very first pay out november of last year.It was a surprise when I was notified because I didn't expect they'll pay at once.It was just a simple sort of "fyi" answers coming from me.That made me trust this platform,they really do their thing.And now I'm proud and happy to be part of them.Looking forward for more chances.Thank you.

29 November 2023
Unprompted review
GrapeData logo

Reply from GrapeData

Hello Bong,

Thank you for the kind words. It is always good to know that our users have a great experience on our platform! We're happy to have you as a member of our community and hope to continue to see you there!

Kind Regards,
Grapedata Team

Rated 5 out of 5 stars

Good platform to earn real money easily…

Good platform to earn real money easily I recommend it to earn money

22 November 2023
Unprompted review
GrapeData logo

Reply from GrapeData

Hi Rony,

Thank you for taking the time to give us your feedback! We are very happy to know you had a positive experience with our company and we're please to know you'll be staying on as a member of our community!


Kind Regards,
Grapedata Team

Rated 5 out of 5 stars

good App for conduct survey

22 January 2024
Unprompted review
GrapeData logo

Reply from GrapeData

Hi Chanch,

Thank you for the review. We are pleased to know that you had a positive experience on our platform!

Kind Regards,
Grapedata Team

Rated 4 out of 5 stars

1time open the target and survey after…

1time open the target and survey after to till survey not matching my profile don't know why ??

11 January 2024
Unprompted review
GrapeData logo

Reply from GrapeData

Hi Tayyaba,

We're sorry to hear that you had this experience with our platform. Please feel free to bring any other issues or feedback to our attention by dropping us a line at support@grape-data.com.

Best,
GrapeData Team

Rated 5 out of 5 stars

The marketing team is just outstanding…

The marketing team is just outstanding with great customer support and high paying rewards compared to other survey providers! Highly recommended

11 January 2024
Unprompted review
GrapeData logo

Reply from GrapeData

Thank you for the kind words. It is always good to know that our users have a great experience on our platform! We're happy to have you as a member of our community and hope to continue to see you there!

Kind Regards,
Grapedata Team

Rated 5 out of 5 stars

Am finish the task and real pay with…

Am finish the task and real pay with pay pal this apa very highly recommended success for grape data..

9 November 2023
Unprompted review
GrapeData logo

Reply from GrapeData

Thank you for the review. We are pleased to know that you had a positive experience on our platform!

Kind Regards,
Grapedata Team

Rated 5 out of 5 stars

GrapeData is the best

19 January 2024
Unprompted review
GrapeData logo

Reply from GrapeData

Hi Tata,

Thank you for the review. We are pleased to know that you had a positive experience on our platform!

Kind Regards,
Grapedata Team

Rated 5 out of 5 stars

Please make more project for us in…

Please make more project for us in indonesia hehhe.

19 January 2024
Unprompted review
GrapeData logo

Reply from GrapeData

Hi,

Thank you for your feedback! We're excited to hear about your enthusiasm for more projects in Indonesia. We're continuously working on expanding our project offerings and will definitely keep your request in mind as we plan future opportunities. Keep an eye out for new projects coming your way!

Best,
GrapeData Team

Rated 5 out of 5 stars

Ok. Simple and fun

Ok. I like this survey. Simple and fun.

15 January 2024
Unprompted review
GrapeData logo

Reply from GrapeData

Hi Adam,

Thank you for taking the time to give us your feedback! We are very happy to know you had a positive experience with our company and we're please to know you'll be staying on as a member of our community!


Kind Regards,
Grapedata Team

Rated 5 out of 5 stars

Exceptional Experience!

Working with this team was an exceptional experience! Their commitment to customer satisfaction, attention to detail, and outstanding results surpassed expectations. Timely and effective communication made every interaction a pleasure. Highly recommend this company for their dedication to excellence and top-notch service.

18 January 2024
Unprompted review
GrapeData logo

Reply from GrapeData

Hi Konstantinos,

We're delighted to hear about your exceptional experience with our team! It's wonderful to know that our commitment to customer satisfaction, attention to detail, and the quality of our results have surpassed your expectations.

Thank you for acknowledging our communication efforts and for your high recommendation. We strive to maintain this level of excellence and look forward to future collaborations.

Best Regards,
GrapeData Team

Rated 5 out of 5 stars

Really great platform to earn some…

Really great platform to earn some extra money

8 January 2024
Unprompted review
GrapeData logo

Reply from GrapeData

Hi Ioanna,

Thank you for the review. We are pleased to know that you had a positive experience on our platform!

Kind Regards,
Grapedata Team

Rated 5 out of 5 stars

Great team to work with

Great team to work with! From start to finish, their service exceeded expectations. The level of professionalism and attention to detail showcased their commitment to customer satisfaction. Timely and effective communication, coupled with outstanding results, made every interaction a pleasure. I highly recommend this company for their top-notch service and dedication to excellence.

15 November 2023
Unprompted review
GrapeData logo

Reply from GrapeData

Hi Maria,

Thank you for your fantastic review! We're thrilled to know that our team's professionalism and attention to detail met your expectations. Your satisfaction is our top priority, and it's great to hear that our communication and results made a positive impact. We appreciate your recommendation and are committed to continuing our dedication to excellence.

Best Regards,
GrapeData Team

Rated 5 out of 5 stars

It is really professional

It is really professional. Thank you so much highly recommended to everyone.

15 January 2024
Unprompted review
GrapeData logo

Reply from GrapeData

Thank you for taking the time to give us your feedback! We are very happy to know you had a positive experience with our company and we're please to know you'll be staying on as a member of our community!


Kind Regards,
Grapedata Team

Rated 5 out of 5 stars

Highly recommended

Working on a project with Iosif and the GrapeData marketing team has been a transformative experience. Iosif's leadership is visionary, blending expertise in data analytics with a passion for innovation. The team atmosphere is dynamic and collaborative, fostering professional growth and creativity.

4 January 2024
Unprompted review
GrapeData logo

Reply from GrapeData

Hi Ellie,

Thank you for sharing your experience working with our team at GrapeData! We're thrilled to hear that your project journey with us was transformative. Iosif's vision and passion for data analytics and innovation indeed play a pivotal role in our team's approach.

It's fantastic to know that the dynamic and collaborative atmosphere fostered not just the project's success but also your professional growth and creativity. We look forward to more collaborations and continued success together!

Kind Regards,
Grapedata Team

Rated 5 out of 5 stars

Great experience

Had a great experience with them. Their service is one of the best. Helped me so much.

12 January 2024
Unprompted review
GrapeData logo

Reply from GrapeData

Hi George,

Thank you for the review. We are pleased to know that you had a great experience on our platform!

Best,
Grapedata

Rated 5 out of 5 stars

The best experience ever

The best experience ever ! Thank you so much 🙏

15 January 2024
Unprompted review
GrapeData logo

Reply from GrapeData

Hello Eleni,

Thank you for the kind words. It is always good to know that our users have a great experience on our platform! We're happy to have you as a member of our community and hope to continue to see you there!

Kind Regards,
Grapedata

Rated 5 out of 5 stars

The marketing team is outstanding!

The marketing team is outstanding!

In less than 8 hours I had been contacted for an online research, completed a survey & then got paid via PayPal!

I highly recommend the platform to everyone =)

13 January 2024
Unprompted review
GrapeData logo

Reply from GrapeData

Hi Michael,

Thank you for the review. We are pleased to know that you had a positive experience on our platform!

Kind Regards,
Grapedata

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