While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the platform for offering well-paying surveys focused on industry knowledge rather than general consumer topics, with some reporting fast payments and a smooth user experience. People also find the user interface clean and easy to navigate, and some have experienced prompt responses from support when queries arise. However, a significant number of people were dissatisfied with payment delays and the limited payment options, primarily PayPal, which can be inconvenient due to fees or regional restrictions. Some customers also reported issues with account access and a lack of response to emails regarding payment or account problems. There are also concerns about surveys taking longer than advertised and issues with receiving payments for completed surveys.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers express frustration with... See more

User experience

Users describe ambiguous interactions with the platform's user experience. While many reviewers express... See more

Service

Customers had ambiguous experiences with service. Some reviewers found it to be a great platform,... See more

Response time

People report negative experiences with response times, expressing frustration over unreplied emails and long... See more

Customer service

Clients share ambiguous opinions on customer service. Some customers express frustration, for example, when... See more

Based on these reviews

Rated 3 out of 5 stars

I’ve tried several survey sites over the years, but GrapeData is in a league of its own. The B2B focus makes a huge difference—instead of wasting time on low-paying consumer surveys about which cereal... See more

Company replied

Rated 3 out of 5 stars

Grape data has been doing a great job, always pay within 24hrs after acceptance. I should've given 5 stars but my issue is about the automatic blocking of accounts that stated recently. It's so fru... See more

Company replied


Company details

  1. Business-to-Business service

Written by the company

Grapedata is an alternative data sourcing platform through which you can instantly connect with any individual or group of individuals globally.


Contact info

2.9

Average

TrustScore 3 out of 5

470 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 62% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Grape Data exceeded my expectations…

Grape Data exceeded my expectations with their exceptional services. The accuracy and efficiency of their data solutions were impressive, making it a valuable asset for our business. Their team's commitment to quality and prompt delivery truly sets them apart in the data industry. Highly recommended!

16 January 2024
Unprompted review
GrapeData logo

Reply from GrapeData

Hi Myrto 💛,

Thank you for your glowing review! We are thrilled to hear that we exceeded your expectations and that you found our data solutions both accurate and efficient. Our team takes great pride in delivering quality services and meeting deadlines, so your recognition means a lot to us. We're grateful for your recommendation and look forward to continuing to provide exceptional service.

Best,
GrapeData

Rated 5 out of 5 stars

I recently had the pleasure of working…

I recently had the pleasure of working with Grape Data, and I must say, their service is nothing short of exceptional. A special mention goes to Iosif from the marketing department! The entire marketing team at Grape Data deserves accolades for their coordinated efforts. They were not just service providers; they were true partners in our journey, consistently delivering beyond our expectations. Their strategic approach to data handling and interpretation has provided us with invaluable insights, driving significant improvements in our business strategies.

I can confidently say that anyone looking for top-notch data services will find a goldmine in Grape Data. Their commitment to excellence, spearheaded by the likes of Iosif and his team, is a testament to their status as leaders in the data industry.

16 January 2024
Unprompted review
GrapeData logo

Reply from GrapeData

Hi Ermioni,

Thank you for such a wonderful review! We're overjoyed to hear about your positive experience working with us, and especially with Iosif and our marketing team. Our goal is always to be more than just a service provider!

It's gratifying to know that our efforts in data handling and strategic insights have made a significant impact on your business strategies. We appreciate your confidence in our services and look forward to continuing to deliver top-notch data solutions.

Best,
GrapeData

Rated 5 out of 5 stars

From the moment I interacted with Grape…

From the moment I interacted with Grape Data's marketing department, I knew I was in for a unique and fulfilling experience. Their approach to data collection and analysis is not only innovative but also incredibly effective.

What stood out the most was my interaction with Iosif. His expertise, dedication, and exceptional customer service were evident in every conversation. In a world where data is king, GrapeData, spearheaded by their brilliant marketing team!

4 January 2024
Unprompted review
GrapeData logo

Reply from GrapeData

Hi Στελιος,

We're truly grateful for your kind words and thrilled to know that your experience with our marketing department, especially with Iosif, was both unique and fulfilling. Our team strives to innovate and excel in data collection and analysis, and it's rewarding to see these efforts recognized.

Thank you for acknowledging our dedication and customer service. We look forward to continuing to deliver exceptional work in the data-driven world!

Warm regards,
GrapeData

Rated 5 out of 5 stars

Best service for paid consultation

I’ve been contacted on LinkedIn for a paid consultation by Grape-Data.
Out of the many paid consultation services they definitely stand out as they are clear with their request, provide a good questionnaire and paid right after completion.
Definitely recommending them!

14 January 2024
Unprompted review
GrapeData logo

Reply from GrapeData

Thank you for the great review!

We're glad you found our consultation service clear and efficient. Your recommendation is highly appreciated, and we're here for any future assistance you need.

Best,
GrapeData

Rated 5 out of 5 stars

I do have a great experience with Grapedat they had a strong support team

I do have a great experience with Grapedata its my first time to the survey but I was amazed with the results it really pays you. There support team were always ready to reply on every questions and concern, with that I'm so glad I can't express my feelings on how happy I am part of their team. They did a great job for me and hoping for more projects to come.

9 December 2023
Unprompted review
GrapeData logo

Reply from GrapeData

Hi Dyna,

Thank you for sharing your experience! We're delighted to hear that you had a great first survey with us and found our support team helpful. Your enthusiasm is truly appreciated, and we're excited to work on more projects with you. Welcome to the GrapeData team!

Best,
GrapeData

Rated 5 out of 5 stars

Good support

Best website but have few job 😭

21 December 2023
Unprompted review
GrapeData logo

Reply from GrapeData

Hi Joyce,

Thank you for taking the time to give us your feedback! We are very happy to know you had a positive experience with our company. We will let you know as soon as we have a new task that matches your profile.

Kind Regards,
Grapedata Team

Rated 5 out of 5 stars

Readable and understandable Ui

Readable and understandable Ui. Support team is very responsive and works well

18 December 2023
Unprompted review
GrapeData logo

Reply from GrapeData

Hi Dmitrii,

Thank you for taking the time to give us your feedback! We are very happy to know you had a positive experience with our company and we're please to know you'll be staying on as a member of our community!


Kind Regards,
Grapedata Team

Rated 5 out of 5 stars

Great on every aspect

Great on every aspect! Gaved me an incredible experience on managing things that is important to me and I can’t recommend it enough, honestly a game changer.

Many thanks to the support team that was there every time I needed them.

20 November 2023
Unprompted review
GrapeData logo

Reply from GrapeData

Hi Eddie,

Thank you for taking the time to give us your feedback! We are very happy to know you had a positive experience with our company and we're please to know you'll be staying on as a member of our community!

Kind Regards,

GrapeData Team

Rated 5 out of 5 stars

GrapeData helped me to earn extra…

GrapeData helped me to earn extra income. 100% legit

28 November 2023
Unprompted review
GrapeData logo

Reply from GrapeData

Hi Judy Ann,

Thank you for taking the time to give us your feedback! We are very happy to know you had a positive experience with our company and we're please to know you'll be staying on as a member of our community!


Kind Regards,

Grapedata Team

Rated 5 out of 5 stars

They are the best

They are the best , paying on time and very fast

24 October 2023
Unprompted review
GrapeData logo

Reply from GrapeData

Hi Boity,

Thank you for taking the time to give us your feedback! We are very happy to know you had a positive experience with our company and we're please to know you'll be staying on as a member of our community!


Kind Regards,
Grapedata Team

Rated 5 out of 5 stars

The website boasts excellent design

The website boasts excellent design, layout, and user-friendliness. It is visually captivating and offers easy navigation.

10 October 2023
Unprompted review
GrapeData logo

Reply from GrapeData

Hello Mahmood,

Thank you for the kind words. It is always good to know that our users have a great experience on our platform! We're happy to have you as a member of our community and hope to continue to see you there!

Kind Regards,
Grapedata Team

Rated 4 out of 5 stars

It is so simple to use

22 October 2023
Unprompted review
GrapeData logo

Reply from GrapeData

Hi Hizkiyas,

Thank you for the review. We are pleased to know that you had a positive experience on our platform!

Kind Regards,
Grapedata Team

Rated 5 out of 5 stars

They do pay the best survey platform…

They do pay the best survey platform for several reasons But sometimes they don’t have enough survey but when they have its high paying.I would recommend trying them out you won’t regret it .Made over 3000$ (approximately)!!!.

23 September 2023
Unprompted review
GrapeData logo

Reply from GrapeData

Hi Roland,

Thank you for taking the time to give us your feedback! We are very happy to know you had a positive experience with our company and we're please to know you'll be staying on as a member of our community!


Kind Regards,
Grapedata Team

Rated 3 out of 5 stars

It's Elite

Must download the app. Ain't your typical survey site. Not for everyone as it's on a different and high level in short, professional and for selected countries only. What I like though is the automatic transfer of earnings in the PayPal account after verification of answers. No threshold and request redemption process. It is legit!

17 February 2023
GrapeData logo

Reply from GrapeData

Hello,

Thank you for your review! We appreciate your recognition of our unique approach to surveys and the seamless earnings transfer process. We aim to make it convenient for our users. Your trust in our legitimacy is valued.

Best Regards,
Team GrapeData

Rated 5 out of 5 stars

I had a great experience in GrapeData…

I had a great experience in GrapeData which made me enjoyed a lot. The support team were very responsive regarding my concern they do help me if I had questions. I trust this platform a lot and it's easy to navigate. Wishing you all the best GrapeData and more power to you.

21 July 2023
Unprompted review
GrapeData logo

Reply from GrapeData

Hi Alvin,
Thank you for taking the time to give us your feedback! We are very happy to know you had a positive experience with our company and we're pleased to know you'll be staying on as a member of our community!
Kind Regards,
Grapedata Team

Rated 5 out of 5 stars

Très bonne application nice site

Très bonne application, très bon relationnel, je recommande vivement, enquêtes très intéressantes et site très bien fait, bravo a toute l'équipe, merci, j'attends juste de voir si ça paye vraiment dû à mes 4 étoiles sinon je motterais 5 étoiles
Very good application, very good relationship, I highly recommend, very interesting surveys and very well done site, congratulations to the whole team, thank you, I'm just waiting to see if it really pays off due to my 4 stars otherwise I would give 5 stars

13 July 2023
Unprompted review
GrapeData logo

Reply from GrapeData

Hi Quentin, Thank you for the 5 star review! We're pleased to know that you enjoyed our app. If you have any suggestions on how we could improve and enhance your user experience, please don't hesitate to share them with us. You can do so by dropping us a line at support@grape-data.com. Best Regards, Team GrapeData

Rated 4 out of 5 stars

Grapedata is a good paying survey app…

Grapedata is a good paying survey app that I have encountered . Except recent i have been declined for most of my cold calls survey.

29 May 2023
Unprompted review
GrapeData logo

Reply from GrapeData

Hi Kathryn,

Thank you for your review. We are sorry to hear about your negative experience with our platform. We would like to clarify that submissions that contain inconsistencies cannot be accepted by us. We have investigated the responses in question and unfortunately, those were not accepted due to inconsistencies found in the submission(s).

We are happy to discuss this further with you, please get in touch with us at support@grape-data.com and we can take it from there.

Best regards,
GrapeData Team

Rated 5 out of 5 stars

nice app

nice app
but i am not have anymore task.
please give me more task

4 May 2023
Unprompted review
GrapeData logo

Reply from GrapeData

Hi Bdoel,
Thank you for the 5-star review. We're glad to see that you're enjoying our app. Our surveys run for short time frames and are not always available for all locations. However, we make several surveys available throughout the weeks so you should get access to new surveys soon.

Best Regards,
Team GrapeData

Rated 1 out of 5 stars

Survey getting declined for no reason

I am self-employed and I currently have some friends into the Growth & Customer Planning. Me and a friend of mine that has been working for the Campari Group for about 5 years decide to take the Survey and split the money that we would have earned from the Survey. About a day later I received a mail saying that the Survey were declined even tho the answers given were honest and I attached a screenshot of the call me and Francesco had. Basically, they collected his data and didn't paid anything. I might change this review once my appeal is done.
For now, I recommend anyone reading this to not trust this company because they are NOT paying a penny.
If someone from the GrapeData is reading this consider double checking the completed survey since no one likes wasting time and money on something that just take your datas and not pay a penny.

2 May 2023
GrapeData logo

Reply from GrapeData

Hi Riccardo,
Thank you for leaving us a review. In order to investigate your issue, please send us your registered mobile number to support@grape-data.com. We'd be happy to look into the issue for you.

Best Regards,
Team GrapeData

Rated 1 out of 5 stars

This panel is a joke.

This panel is a joke.
You get rejected with no valid reason all the time after putting in your valuable time which leads to them having your data and you without any payment.

Beware for this scammers. Think again before you do a survey with sensitive information.

24 April 2023
Unprompted review
GrapeData logo

Reply from GrapeData

Hi Koen,
Thank you for taking the time to leave us a review. Upon investigation, we see that your submissions have been confirmed to be based on plagiarised text or fabricated data, which goes against our Terms of Use. If you would like further information on your submissions, please drop us a line at support@grape-data.com.

Best Regards,
Team GrapeData

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look