Greatbookprices Reviews 

110
•
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

I want/need to add to the chorus of disapproval here. This is truly a terrible online bookseller; maybe the worst out there. Books sent via international post/courier require sufficient and appropriat... See more

Rated 1 out of 5 stars

I ordered a cookbook through abebooks advertising recipes for a medical condition. There were no recipes in the book. They have not responded to a refund request.

Rated 1 out of 5 stars

I have notified Abe Books several times that the book, A Descant on The Universal Plan Corrected arrived July 24 with a 23 page poem by John Peck and 29 blank pages. Nothing by Lemuel Haynes. Is th... See more

Rated 1 out of 5 stars

GBP's courier delivered the book to a completely different address - not only did we not recognise the photograph, but the dropped pin on the map was at least 3 miles from where we live. Three times... See more

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1.2

Bad

TrustScore 1 out of 5

110 reviews

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1.2

All reviews

(110)

35 reviews in the last 12 months

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Rated 1 out of 5 stars

Insanely bad customer service.

This company is one of a whole nest of drop-shipping operations run by a bunch of scammers that trade as 'Far Corner'.
Basically, they have no stock and every item listed for sale has to be ordered, repackaged and then forwarded to the buyer, which is why their deliveries take such an impossibly long time to arrive.
Added to this, they have THE WORST customer service you will ever experience in your entire life.
I honestly can't figure out whether it is staffed by poorly programmed bots, or hopeless illiterate halfwits, but, either way, a troop of trained seals could do a better job.
I recently contacted them to ascertain whether they actually had a physical copy of the book I wanted, here are a few highlights:

Me: "Would you please be kind enough to confirm that you currently have a copy of this book in physical inventory in the United Kingdom? Thank you."

Greatbookprices: "Thank you for your inquiry. In order to better research your order; please provide the following information: your order number, the order date, and any other pertinent item/order information."

Me: "I haven't made an order, I am trying to ascertain whether or not you have a copy of **** in physical stock. Do you have the book?"

Greatbookprices: "I understand that it can be concerning when there is lack progress shown on the carrier's website. We use a combination of private and public carriers which can create gaps in scanning events. Your order should arrive shortly."

This has now been going on for nine days.
Their support staff are literally incapable of understanding the most basic of enquiries, it's really quite frightening to imagine that people like that walk among us.
It goes without saying that I would advise people to give this shonky company a very wide berth.

1 December 2023
Unprompted review
Rated 3 out of 5 stars

Nowhere near as bad as made out online

Made my purchase and heart sank when I saw all the deeply negative reviews after. Decided to give it time before opening a PayPal case review. To my delight I received quite prompt replies when I contacted them and it actually arrived in half the time quoted. Also, £2.80 P&P is cheap. So that's the good, now the bad. It was listed as New but the copy I received had a small split in the spine and crease front and back. Whether this was due to inadequate packing I can't say but seriously, I'd have rather had the option to pay £1/2 more on decent packaging to ensure a £20 book arrived in the condition it was sent, rather than a single polythene covering that did very little to protect it. Easily done.

10 November 2023
Unprompted review
Rated 1 out of 5 stars

Avoid

Avoid

Delivery is appalling. You will wait. And wait. And wait. But book don't come.

They've stolen 9 quid off me.

Make sure it doesn't happen to you.

Avoid these scammers.

20 October 2023
Unprompted review
Rated 1 out of 5 stars

Not UK

UK? Well my book was shipped from the States in a plastic bag which was battered and torn on arrival and that took two weeks. The book edges are of course battered as well. Never again, be warned.

13 October 2023
Unprompted review
Rated 2 out of 5 stars

Very slow delivery

Ordered from GreatBookPricesUK.
At time of placing the order it said up to 14 days for delivery, which seemed excessive as the book only had to come from Derby, not much more than 100 miles.
Five days after ordering I was given a tracking number that said it was for Royal Mail but the number did not exist in their records.
After waiting another week I raised a query with the seller but received only an automated reply, nothing so courteous as a personal response from the bookseller. This, however, said that the courier would be either Hermes or Whistle, and when I tried tracking in the Whistle site next day it acknowledged the number and said that the item had just been picked up the day before.
Whether this was by coincidence or at my prompting I do not know, but even then it took another 9 days before the book arrived, delivered by Royal Mail!, 20 days after ordering.
The book itself was perfectly satisfactory but the delivery service was appalling.

6 October 2023
Unprompted review
Rated 1 out of 5 stars

Delivery takes too long

This seller takes several times as long as others to deliver products. When one enquires why the delay, one receives an automated reply which tells me that this is not an isolated issue. My advice: but from a seller who will actually deliver your purchase in a timely fashion.

22 September 2023
Unprompted review
Rated 1 out of 5 stars

Book did not arrive. Avoid these fraudsters.

Ordered from them through AbeBooks. Book did not arrive. Customer service was non-existent. They claim to be a UK company with a UK address, but seemingly they are actually American, based in the states. My book was ordered on 16th July and when it hadn't arrived I emailed them a few times asking for an update. These emails were ignored. They then recorded a Royal Mail tracking number against my order in the Abe portal. Interestingly this number was not at any point recognised by Royal Mail. They then asked me to wait until 3rd August, assuring me the book would arrive by then. This then changed to 5th August. When that was breached I emailed asking for a refund. They replied, asking me what I had ordered and to confirm my address, which at this point did seem a little odd. I emailed a few more times asking for a refund. When these emails were ignored I contacted my card provider and requested a chargeback. What a shoddy company. I don't believe the book was ever dispatched. I will never knowingly shop with this company again and I advise anyone else to steer clear.

3 August 2023
Unprompted review
Rated 3 out of 5 stars

Delivery was much slower than some other sellers.

June, 2023:

Greatbookprices sells books from
various warehouses across the USA.

Delivery time for Greatbookprices has been much longer than delivery time for other companies.
I had to wait 16 days for my book to arrive.

Greatbookprices shipped my book in a very thin plastic package.

Some other used book sellers ship in cardboard packages. Midtown Scholar Bookstore, and BookEnds Bookstore and Curiosities, are two used book sellers who have used cardboard packaging.

November, 2023:

A "new" condition book I ordered arrived with a filthy dust jacket.

Greatbookprices used OSM Worldwide --
so there was a 13-day wait of course.

18 June 2023
Unprompted review

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