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See what reviewers are saying

Rated 1 out of 5 stars

Ordered from Bimble Solar, and it was made clear that if I missed the delivery, I’d have to pay another delivery charge. Knowing this, I took the day off work. I got a message after midday to say t... See more

Rated 5 out of 5 stars

There were two delivery men who took great care getting the mattress upstairs and carefully unpacked. They turned the mattress the right way round and took all packaging away with them. They were very... See more

Rated 5 out of 5 stars

The Green2 guys who delivered our new mattress were great. They kept us informed and arrived on time. Before taking the box upstairs, they removed their shoes, unpacked and set up the mattress quickly... See more

Rated 5 out of 5 stars

Our two wonderful delivery men were kind enough to deliver our chair up two flights of stairs into its new home. I wouldn’t have been able to do that alone so am very grateful for there efforts and ki... See more

Company replied

Company details

  1. Delivery Company

Written by the company

Green 2 Delivery offers 2 man delivery services throughout the UK. From basic doorstep delivery, through to room of choice packages with product assembly included, we offer a fully customiseable solution to suit retailer and customer alike. Last mile delivery? We have it covered.​ Green 2 Delivery is on a mission to build a net-zero, carbon neutral 2 man delivery and warehousing network in the UK. A network that is powered and supported by green & renewable energies and business. By the end of 2024, we aim to be 100% fossil fuel free!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent delivery service

I was very happy with the delivery. Communications from the office staff and drivers was efficient, friendly and polite.
I received phone calls and an email asking to confirm a delivery date/time. Once arranged, I was told I'd receive an email the evening before delivery giving me a 3 hour delivery slot and a phone call when the driver's were approximately 30 minutes away. Everything happened exactly as foretold.
The drivers were lovely, very friendly and helpful and took great care of the unit and delivered it carefully to the exact location in my house. They also offered to take off their outdoor boots.
The unit was beautifully packed, wrapped and protected.
All in all I was delighted with the service and wouldn't hesitate to 100% recommend to family and friends. Thankyou

6 December 2022
Unprompted review
Green2 logo

Reply from Green2

Good afternoon Jane, thank you for sharing your wonderful review of your great delivery experience. We appreciate your comments and your recommendation to use our service. We hope to deliver to you again in the future, thank you.

Rated 5 out of 5 stars

Delivered on time after text message.

Delivered on time after text message.
Unpacked and delivered heavy items to upstairs bedroom.
Polite

6 December 2022
Unprompted review
Green2 logo

Reply from Green2

Good afternoon Paul, thank you for sharing your positive review of your delivery experience. I will share this with our delivery crew.

Rated 4 out of 5 stars

Late but great when they eventually got here…

Overall excellent but were late and no phone calls to inform so wasted time waiting in. Delivery guys were professional and clean so overall happy

5 December 2022
Unprompted review
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Reply from Green2

Good afternoon Steve, I am sorry to hear that your delivery was later than your given time slot. Occasionally our delivery crew incur delays beyond their control but they should be keeping customers informed, so in a bid to improve our services where possible, this will be addressed with the crew. I am however happy to hear that your overall delivery experience was an excellent one.

Rated 5 out of 5 stars

Super guys who delivered between the…

Super guys who delivered between the times they gave. Courteous and took my delivery to the room it needed to be in.

1 December 2022
Unprompted review
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Reply from Green2

Good morning Jennifer, thank you for sharing your review, I am so pleased to hear your overall delivery experience was a good one. I will share your review with our delivery crew as they thrive on the great reviews.

Rated 5 out of 5 stars

Excellent service

Very helpful driver who texted me 20 minutes before delivery
and helped me in with the mattresses
Can’t fault the service
Many Thanks

30 November 2022
Unprompted review
Green2 logo

Reply from Green2

Good morning Steven, thank you for sharing your review and to hear that the overall service is faultless is fantastic, thank you!

Rated 5 out of 5 stars

Excellent service

Excellent service. Hardworking and experienced staff.

30 November 2022
Unprompted review
Green2 logo

Reply from Green2

Thank you for sharing your excellent delivery experience, we love to share these positive reviews with our delivery crew.

Rated 5 out of 5 stars

Coffee table delivery

Very satisfied with the service provided by this company. Great communication. Had an email giving me a 3 hour window the day be before, then a text telling me they were 30 minutes away on the day and they rang when they arrived. The table was very well packaged and the delivery drivers were willing to carry the table right to my door.

28 November 2022
Unprompted review
Green2 logo

Reply from Green2

Thank you for sharing your great review. Communication is key and we endeavour to keep our customers well informed of all stages of the delivery process, so this is music to my ears! We hope to deliver to you again in the future.

Rated 5 out of 5 stars

Very helpful and polite

Very helpful and polite
Careful with delivery and helped with the unwrapping - a pleasure to deal with
Thank you Nico & partner

26 November 2022
Unprompted review
Green2 logo

Reply from Green2

Good morning Julia, many thanks for the great review. I am so glad it was a pleasurable delivery experience and I will share this with the delivery crew.

Rated 5 out of 5 stars

Could not fault the delivery team well done

Could not fault the delivery team, kept us informed of timing. Delivered a large unit, it was unpacked and placed where we wanted it, they took their shoes off for which we were great full as it is a new build site and quite muddy. Took the boxes etc away. Lovely team and well done. Thank you

29 November 2022
Unprompted review
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Reply from Green2

Good morning Susan, thank you for your lovely review and I am so pleased that you had a great and seemingly seamless delivery experience. Thank you again for sharing

Rated 5 out of 5 stars

Excellent service

Excellent service! Good communication and prompt delivery. Delivery guys were polite and nice. Happy costumer!

28 November 2022
Unprompted review
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Reply from Green2

Good afternoon Ciara, this is wonderful - thank you! I am delighted that you had an excellent delivery experience and we hope to deliver to you again soon.

Rated 5 out of 5 stars

Great experience from start to finish

All so good, from start to finish. The delivery was on time. The delivery team were very polite and helpful; not easy as they needed to deliver to 2nd floor via a narrow staircase. They did it; even offered to take off their shoes. I must appreciated the gesture.

26 November 2022
Unprompted review
Green2 logo

Reply from Green2

Thank you for sharing your great delivery experience. I will share this with our delivery crew. We understand that at times some deliveries can be challenging so we appreciate the recognition for them - thank you!

Rated 5 out of 5 stars

Keep well informed on time brilliant…

Keep well informed on time brilliant service.

26 November 2022
Unprompted review
Green2 logo

Reply from Green2

Good afternoon Tracy, thank you for sharing this - I am pleased to hear this was a brilliant service for you, we love to hear this.

Rated 5 out of 5 stars

Great service

Punctual, called ahead (x2), tidy cleared away packaging, efficient

All you want from a delivery

24 November 2022
Unprompted review
Green2 logo

Reply from Green2

Good afternoon Simon, this is brilliant - thank you! We appreciate all feedback. Our delivery crew thrive on positive reviews so will enjoy sharing this with them

Rated 5 out of 5 stars

excellent service

delivered on time , delivery guys were so helpful and polite. unpacked the very large entertainment unit outside , took shoes off at front door , assembled perfectly and in the exact spot we wanted , collected all packaging . couldn't fault them . absolutely delighted with our piece of furniture . well done

24 November 2022
Unprompted review
Green2 logo

Reply from Green2

Good afternoon Evie, thank you so much for sharing your amazing review. Your delivery experience sounds wonderful and as it should be. I will share this with the delivery crew, they thrive on positive customer feedback.

Rated 5 out of 5 stars

New Beds

Fast, efficient delivery and assembly service. Beds & mattresses really well made and look high quality.

22 November 2022
Unprompted review
Green2 logo

Reply from Green2

Good morning Col, thank you for sharing this review. I am delighted that you had an overall great experience. We love to share these with our delivery crew

Rated 2 out of 5 stars

Dining Chair Dropped on Driveway

I was called on the day of the planned Cotswold Company delivery of a dresser, table and four dining chairs to be told that they couldn't deliver until the next day due to driver sickness. I was kept informed by the office and notified by the driver of his arrival 30mins before he turned up, which was good.
The driver and his companion started unpacking the items on the driveway but they looked as though they were unfamiliar with the packing design. As a result of uncontrolled unpacking they dropped one of the dining chairs on the drive and scratched the paintwork down one side.
Everything else went to plan with the delivery and all items were brought into the house. The dresser was assembled as expected and the table was left for me to construct at my request.
They took the damaged chair back with them, telling me that I would get a replacement quicker that way. I have yet to discuss the situation with The Cotswold Company but am hoping for a speedy resolution and replacement.

22 November 2022
Unprompted review
Green2 logo

Reply from Green2

Good morning Geoff, I am sorry to hear that you did not have a good delivery experience. Firstly, my apologies that your delivery date had to be rescheduled due to crew sickness. We do like to keep our customers informed as soon as we are aware of any delivery changes but I can understand this can be frustrating. With regard to the damage caused to one of your dining chairs due to poor product handling, I have escalated this to our Learning and Development Manager to address with the crew as this is unacceptable - I am sorry to hear this has happened! I will also contact your retailer today; The Cotswold Company as part of our complaints process. Therefore a member of The Cotswold Team will be in touch with you today to discuss how to proceed next.

Rated 5 out of 5 stars

This is a beautiful cupboard

This is a beautiful cupboard. It really looks the part. Smooth delivery. Polite guys. Kept informed all along.

18 November 2022
Unprompted review
Green2 logo

Reply from Green2

Good morning Diana, I am so pleased to hear that your overall experience was a good one. we hope to deliver to you again in the near future.

Rated 5 out of 5 stars

Excellent service

Excellent service! Informed of the delivery slot and told on the day when they were 45 minutes away. Both delivery men were very polite and were more than happy to remove their shoes on our new carpets. Can’t fault anything at all😃

15 November 2022
Unprompted review
Green2 logo

Reply from Green2

Good morning Megan, this is fantastic and sounds like this was a faultless delivery experience. Thank you so much for sharing your brilliant review and we hope to deliver to you again in the near future.

Rated 5 out of 5 stars

Very happy with the delivery by George…

Very happy with the delivery by George and his colleague today.

15 November 2022
Unprompted review
Green2 logo

Reply from Green2

Good morning Diana, that's fabulous to hear. Thank you for sharing this, I will feed this back to George and his porter.

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