Greenco Property Group  Reviews 

219
TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Just wanted to say what a lovely, easy process! As first timer renters this can be daunting but the team made it a smooth and stress free experience. A massive thank you to Megan, Lucy, Isabelle and e... See more

Rated 5 out of 5 stars

I would like to thank the team in greenco for processing my letting in very smooth way from start untill i got my keys. special thank to all who worked with us Megan, Lucy, joan , Lois, Isabelle and D... See more

Rated 1 out of 5 stars

Building wide water issues - both hot and cold being off a couple times for upto a week. Building wide fire alarm issues - if one apartment goes off, it will trigger the whole building to go of... See more

Rated 5 out of 5 stars

I have dealt with Hannah from offer to completion . I have bought many properties over the years and often found that once the offer was excepted the agent lost interest in you. Hannah was brillian... See more

Company details

  1. Estate Agent
  2. Apartment Letting Agency
  3. Property Investment
  4. Property Maintenance
  5. Property management company
  6. Property Rental Agency

Written by the company

Welcome to Greenco Property Group, initially established as a small property company we have steadily grown over the years and now have offices in Salford and Liverpool. Our office addresses are: 19 Leicester Road, Manchester, M7 4AS 84 Rice Lane, Liverpool, L9 1DD Thanks to our 2 locations we have exposure to most of the northwest allowing us to compete with national companies, whilst always being mindful to offer the best possible service. We take great pride in providing long term professional relationships with all our clients both residential and commercial. All our services are individually tailored to your specific needs. Our dedicated and efficient team ensure that we are completely transparent in everything we do, and are always on hand to make sure all your requirements are being met in a confidential and professional manner. Always willing to go that extra mile to make sure all our clients are 100% happy with our customer service, which we believe sets us apart from our competitors. Offering a service worthy of the 21st century we use all major internet sites for advertising and the most up-to-date software. All clients have access to the property management system we use allowing them easy and comprehensive access to their property details. Alongside our property management and lettings department, we also have an investors department which focuses on helping investors buy properties and a sales team. Everyone in the investment and sales teams have many years of experience and know the market well. Please feel free to spend some time looking through our Facebook page and website and if you have any questions or would like some more information we would love to hear from you.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

219 reviews

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4.5

All reviews

(219)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Completely Satisfied …

We are really happy with the service Greenco provide and any repairs we report are dealt with as soon as possible we can’t ask for any more

2 February 2024
Greenco Property Group  logo

Reply from Greenco Property Group

Thank you for the kind review :)

Rated 5 out of 5 stars

Greenco offer an excellent service

Every person associated with greenco who we have had contact with have always been very approachable and friendly. They act fast when a fault is reported.

15 January 2024
Greenco Property Group  logo

Reply from Greenco Property Group

Thank you for the kind review :)

Rated 2 out of 5 stars

Maintenance team are un-organised and…

Maintenance team are un-organised and take plenty of time to respond to emails requiring work to a property, also a lack of communication and follow ups. Tenant has to consistently chase for a response.

12 December 2023
Greenco Property Group  logo

Reply from Greenco Property Group

We are truly sorry you feel this way but we don't see any record of maintenance reported under this name.
feel free to contact us on maintenance@greenco.co.uk

Rated 1 out of 5 stars

Reported to Greenco that the…

Reported to Greenco that the intergrated fridge is not working, the temp was extremely low and food was going off. They sent someone round to look and we have never heard anything since. As a result i have had to buy a temp fridge and in a small kitchen thats not great space wise for us. Disappointed to say the least but totally fed up with chasing!

3 July 2023
Greenco Property Group  logo

Reply from Greenco Property Group

We are truly sorry about this but the landlord does not include the refrigerator with the property and its not included as fixtures and fittings.

Rated 1 out of 5 stars

Horrendous

Horrendous
Not slightly helpful landlords do nothing about problems at hand wouldnt recommend

2 February 2024
Greenco Property Group  logo

Reply from Greenco Property Group

We are sorry you fell this way but we are not sure who this review was left by and what it is regarding.

Rated 1 out of 5 stars

No protection to landlord, never use it

After approving to fix the water leak from a shower, they didn't fix it until the tenants moved out 5 months later. Greenco did not attend the house after the tenants moved out. I have to ask another builder to check and found that there were serious moulding and the ceiling has to be replaced. A lot of excuses were made. They said the tenants didn't response ,so they can do nothing. But they never report this to the landlord and said they have done their best.

21 December 2023
Greenco Property Group  logo

Reply from Greenco Property Group

We respectfully decline this review and hold a very different storyline.
we truly apologise you fell this way and happy to make amends if you can reply to our private message to you.

Rated 5 out of 5 stars

Greenco, a reliable real estate company.

Greenco understands my needs and can solve problems for me very well, not only helping me repair my apartment, but also giving professional answers to all kinds of questions I ask.
Although I am not in England, I am relieved to entrust the apartment to Greenco.

30 August 2023
Greenco Property Group  logo

Reply from Greenco Property Group

Thank you for your kind review :)

Rated 5 out of 5 stars

quick response

quick response ; very helpful in compiling the annual account!

13 January 2024
Greenco Property Group  logo

Reply from Greenco Property Group

Thank you for your kind review :)

Rated 1 out of 5 stars

General poor customer service

Impossible to contact, 3+ day response time. When you have issue, impossible to solve. Did 18 months with no monoxide detectors. Many other u resolved issues.

Terrible company next house if rental will not be a greenco property

11 January 2024
Greenco Property Group  logo

Reply from Greenco Property Group

We are truly sorry that you fell this way and apologise for any delays, we prioritise works based on different levels of requirements with waiting on landlords permission to proceed.

Rated 5 out of 5 stars

Matthew roper Louis beaver are true…

Matthew roper Louis beaver are true professional and quick to respond with any issues. Genuine and professional company!!!

9 January 2024
Greenco Property Group  logo

Reply from Greenco Property Group

Thank you for your review :)

Rated 5 out of 5 stars

Amazing your work

Amazing your work, I can get the statement and the rent promptly.
Many thanks once again for your great helping.
Have a good day.

6 January 2024
Greenco Property Group  logo

Reply from Greenco Property Group

Thank you for your review:)

Rated 5 out of 5 stars

Properly managed

As an foreign investor, Greenco is a trustful partner to manage property letting.

Occasional maintenance is managed in a proper way from quote, status update to the outcome report. I don't need to worry much. Though the price is sometimes a little above average, I would regard it as an premium fee for them to buy me a comfortable experience.

3 August 2023
Greenco Property Group  logo

Reply from Greenco Property Group

Thank you for your review :)

Rated 1 out of 5 stars

I would give zero stars

I would give zero stars, I've been waiting for two weeks for them to respond to the emails I sent asking for repairs on various things here at home and they simply don't respond. They take the money from the rent on the right day but never make repairs. I'm very disappointed. I don't recommend it to anyone!!!

10 January 2024
Greenco Property Group  logo

Reply from Greenco Property Group

We are truly sorry about this and will look into to this immediately, furthermore i have asked the maintenance team to contact you today to discuss.
i hope this can be resolved very soon and you can update this service review.

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