Thankyou George and the crew. Ours was quite a big job requiring pipe work from scratch throughout in an old granite house with modern extension, the work which required maximum disruption but was ca... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Jack, James and John worked cleanly and efficiently to complete our solar panel fitting in Dorset. They made sure the panels were sitting flat on our roof, which was a challenge, but they worked tirel... See more
I have just had an airsource heatpump Battery bank and EV charger installed. The process from start to finish has been very efficient. The house plant room space was not generous but the engineers Ben... See more
Although a slow start on the installation, Craig and Adam were very professional and friendly, did a neat and tidy job, explained everything in an understandable way and answered any queries. They wo... See more
Company details
- Solar Energy Company
- Central Heating Service
- Electrical installation service
- Heating equipment supplier
- Heating service
- Solar energy equipment supplier
Written by the company
GreenGenUK is an award-winning provider of renewable energy solutions, proudly serving the South West since 2011. Originally based in Cornwall, we specialise in the installation of Air and Ground Source Heat Pumps, Solar PV, Solar Thermal, and Battery Storage Systems. We partner with leading brands like Mitsubishi, Samsung, Vaillant, JA Solar, AIKO, Jinko, Q.Cells, Tesla, SolarEdge, and GivEnergy, delivering high-quality, energy-efficient solutions tailored to meet each customer's unique needs. Our installations are carried out to industry-leading standards, ensuring maximum efficiency and long-term performance. Customer satisfaction and peace of mind are at the core of our services. GreenGenUK provides comprehensive aftercare and support for all renewable energy installations, guaranteeing smooth operation for years to come. We offer extensive manufacturers' warranties, with some lasting up to 30 years, emphasising the durability and reliability of our products. Our commitment extends further with our workmanship warranty of up to 10 years, showcasing our confidence in the quality of our work and dedication to customer support. As an MCS-certified and TrustMark-accredited company, GreenGenUK adheres to the highest industry standards. Whether you're looking to lower your energy bills or adopt a greener lifestyle, GreenGenUK is your trusted partner for sustainable energy solutions in the South West.
Contact info
Unit A Ruston House, TR13 0FG, Helston, United Kingdom
- 01326 564513
- sales@greengenuk.com
- greengenuk.com
4.9
Excellent
175 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Solar PV and Tesla Powerwall Installation
It may have taken over 8 months from order to installation but that's Tesla Powerwall lead times for you and much as had been advised on ordering. GreenGen kept us informed of progress throughout.
Once the battery became available the whole process moved on quickly and efficiently. and the actual installers did excellent neat and tidy work. Difficult to fault really.
31 May 2023
Reply from GreenGenUK
Thank you Ed for this kind review. We have been working hard to ensure that supply of Tesla Powerwall's are secured. We hope you enjoy the benefits of having Solar PV and the Tesla Powerwall installed.
Best wishes
Team GreenGen
Very informative and easy to use.
4 June 2023
Reply from GreenGenUK
Thank you Mark for your lovely 5 star review.
Best wishes
Team GreenGen
Hot Water cylinder.
When installing a system powered by an Air Source Heat Pump, Greengen fitted a hot water cylinder described by its maker as "not suitable for use with a heat pump system due to its heating coil being too small" An enlarged heating coil is required due to the lower water temperature from a heat pump compared to that from a traditional combustion type boiler. Only after taking this matter to the MCS and NECEIC Consumer Complaints Body was I able to get the hot water cylinder changed for the correct type.
24 March 2023
Unprompted review
A waste of time!
I contacted this company for advice about installing a battery storage system at my house. An appointment was duly made, which I changed arrangements to keep.It was cancelled at very short notice, and I was asked to ring the office to rearrange. The office staff were totally disinterested, and said to wait until the lady I had spoken to was back. She then arranged a virtual estimate, which was not at all what I wanted. A further appointment was made, and this morning it was also cancelled. This company does not deserve to be in business. Colin Scott
5 September 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.