Green Water Sports Reviews 

204
•
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

red board. need air vale repaired warrant 5 years had board 2 years. paid $ 951.00 dollars. contact sales person said i would have to contact red board company. trying for a month. can not find a ph... See more

Company replied

Rated 1 out of 5 stars

Product was ok, however the shipping policy and COST was absolutely redicilous ... $35 dollars for a tiny part and $17 to ship ... never again !!

Company replied

Rated 2 out of 5 stars

I was waiting for my paddle ans I received a message saying that it was not in the stock anymore. So I had to do wait again.

Company replied

Rated 1 out of 5 stars

The merchandise I purchased was not as I expected.

Company replied

Company details

  1. Hobby shop

Information provided by various external sources

First and foremost we are active stand up paddlers and we ship SUP gear worldwide. Whether you are paddling on a lake, cruising down a river or slaying massive waves, we have what you need.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

204 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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1.4

All reviews

(204)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding Service

Outstanding Service, very responsive. Not only they offer a variaty of recognized brands but also provide assistance in anything a SUP enthusiast needs.

13 July 2019
Unprompted review
Rated 5 out of 5 stars

Green Water Sports was very helpful and…

Green Water Sports was very helpful and provided a lot of information to assist me in the selection of the right SUPs - I purchased two. They were delivered promptly within a couple of days. After purchasing the paddleboards Julian at Green Water Sports was available to answer any questions I had. I wouldn't hesitate to purchase any products from them again.

8 July 2019
Unprompted review
Rated 5 out of 5 stars

Repeat Customer

Second purchase of a Starboard SUP. Quick service, always answer questions via website chat or email promptly. Referred someone to them who’s looking to start SUPing. They’re my go to folks now!

19 April 2019
Unprompted review
Rated 5 out of 5 stars

Green water was great to deal with

Green water was great to deal with. They worked with me on getting my board shipped all the way to Alaska! Great customer service and prompt communication. My pump was damaged in shipping (not their fault) and they arranged to get a new one to me in less than a week!

9 April 2019
Unprompted review
Rated 5 out of 5 stars

The gentleman who responded to my…

The gentleman who responded to my telephone inquiries regarding products was knowledgable and helpful. Thereafter I, by telephone, placed an order for two SUPs and am very pleased with how that order was handled.

5 April 2019
Unprompted review
Rated 5 out of 5 stars

GREAT SERVICE

GREAT SERVICE. Before buying they made time to talk to me via chat on their site. It was a leap for me to buy my first inflatable SUP race board. They made me feel comfortable about the purchase. The board is different and I'm not yet fully comfortable on it yet, but the folks at Green Water did speak honestly to me in that there would be a learning curve to move from a carbon board to an inflatable.

14 March 2019
Unprompted review

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