very pro active with the work, very professional , went above and beyond for the company , didnt stop through out the day no matter the weather. employees , Luke , Bradley & Paddy also travelled o... See more
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Review summary
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What a pleasure working with Luke and Bradley. Even under pressure they delivered and completed the job. They are both a credit to the company. They work amazingly as a team. They are extremely practi... See more
Company replied
Efficient friendly service. Fast turnaround on delivery and brilliant when coming up against me being challenging with requests having never ordered anything like this before. Happy to go above and be... See more
Company replied
I would like to commend Luke, Fabian and Mikey for their work on our site. They were responsible for both the installation and dismantling of the track mats and carried out the work professionally and... See more
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Company details
- #18 of 38 best companies in Construction equipment supplier
- #3 of 11 best companies in Building equipment hire service
- #17 of 31 best companies in Equipment supplier
About GroundGuards
Written by the company
GroundGuards UK are experts in ground protection mats, trackway hire, and temporary access solutions for customers across the UK. For over 20 years, we have supplied ground protection mat hire and sales to the construction, civil engineering, events, utilities, and industrial sectors, helping customers create safe access, protect surfaces, and keep projects running smoothly in all weather conditions. We offer fast delivery, flexible hire or buy options, and expert advice to help you choose the right solution, from pedestrian access mats to heavy-duty trackway for vehicles and machinery.
We pride ourselves on being open, honest, and easy to deal with, and we believe that great service starts with listening to our customers. Customer feedback is incredibly important to us, as it helps us continue to improve and maintain the high standards our customers expect. Our aim is to provide reliable products, helpful support, and a straightforward experience from start to finish.
Contact info
GroundGuards, Rudgate, Walton, Wetherby, LS23 7AU, Leeds, United Kingdom
- 0113 267 6000
- info@ground-guards.co.uk
- ground-guards.co.uk
4.7
Excellent
167 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Two orders placed and handled…
Two orders placed and handled professionally. Both orders delivered on time (next day)
25 March 2026
Reply from GroundGuards
Thanks for your feedback. Great to hear that both orders arrived promptly. We appreciate your support.
Best,
Mike - Marketing Manager
Jacob and Bradley did a really good…
Jacob and Bradley did a really good job, great lads
19 March 2026
Unprompted review
Reply from GroundGuards
That's great to hear - I'll pass you feedback onto the guys. Thanks for taking the time to share it!
Best,
Mike - Marketing Manager
Would recommend
I purchased a pallet of used mats for a small event and apart from the price being very cheap compared to others I'd seen the whole process was dealt with easily over the phone.
Everyone I spoke to from first contact to last were friendly, polite & efficient.
Would definitely buy again and reccomend.
17 March 2026
Reply from GroundGuards
Thanks so much for your kind review. We’re really pleased to hear you found everything easy and that the team were friendly and efficient. We really appreciate your recommendation and would be very happy to help again in the future.
Best,
Mike - Marketing Manager
Great experience
Great product, sensibly priced & arrived the day after I placed the order. Great service all round.
26 February 2026
Reply from GroundGuards
Thanks for taking the time to leave us a review - we really appreciate it. If we can help with anything in the future, just let us know!
Best,
Mike - Marketing Manager
Reply from GroundGuards
Thanks for the feedback! We’re really pleased you were happy with your order. Please get in touch if there is anything else we can help you with.
Best,
Mike - Marketing Manager
Excellent service,arrived the next day…
Excellent service,arrived the next day and put straight to work.
10 February 2026
Reply from GroundGuards
Thanks for the great feedback. Really glad everything arrived quickly and did the job straight away. If you need anything else, just give us a shout.
Best,
Mike - Marketing Manager
Rapid response to all things asked and…
Rapid response to all things asked and a great product delivered and on site!
6 February 2026
Reply from GroundGuards
Thanks for taking the time to leave a review. Glad we could help and get everything delivered on site quickly.
Best,
Mike - Marketing Manager
Efficient friendly service
Efficient friendly service. Fast turnaround on delivery and brilliant when coming up against me being challenging with requests having never ordered anything like this before. Happy to go above and beyond. Will he using again in the near future!
30 January 2026
Reply from GroundGuards
Thanks for your lovely review. We are really pleased we could make your first order straightforward and hassle free. We look forward to helping you again in the future.
Best,
Mike - Marketing Manager
ground mat stillage.
we ordered the ground mat stillage, I received a prompt quote back, after I accepted it, I was kept informed of delivery including when there was a delivery issue.
The product is strong and robust and will hopefully last for years.
28 January 2026
Reply from GroundGuards
Thanks for the review, we’re really pleased you’re happy with the stillage. If there’s anything else we can help with, please do get in touch.
Best,
Mike - Marketing Manager
Good company to deal with
Good company to deal with. They we're very helpful in choosing which product we needed and allowed a visit to their depot to look at them in person before buying.
23 January 2026
Reply from GroundGuards
Thanks for the review. Really glad we could help you choose the right product, and that popping over to see the mats in person made the decision easier. Appreciate your business, and give us a shout if you need anything else.
Mike - Marketing Manager
Professional service undertaken by a…
Professional service undertaken by a great team very tricky access give the lorry driver a raise
14 January 2026
Unprompted review
Reply from GroundGuards
Thanks for taking the time to leave a review. Really happy to hear the team delivered a professional service, especially with the tricky access on site. We’ll pass your comments on to the team - and to the driver! If there’s anything else you need, please get in touch.
Best,
Mike - Marketing Manager
Golf Course for SEGL
The lads that turned up were efficient and helpful from the start
Michael Lapworth did an amazing job on the machine and got the pannels laid exactly how we wanted
12 January 2026
Unprompted review
Reply from GroundGuards
Thanks for taking the time to leave a review. Really pleased to hear the team were helpful and everything went smoothly on site. We’ll pass your comments on to the team. If there’s anything else you need, please get in touch.
Best,
Mike - Marketing Manager
Michael lapworth and the team done a…
Michael lapworth and the team done a excellent job today
7 January 2026
Unprompted review
Reply from GroundGuards
Thanks for the kind words! I’ll make sure Michael and the team hear this. Really glad we could help you today. Please let us know if there’s anything further we can help with.
Best,
Mike - Marketing Manager
Ground guard matting.
I was able to order and get delivered to site with the minimal amount of disruption
16 December 2025
Reply from GroundGuards
Thanks for taking the time to leave a review. We’re pleased to hear that we were able to help with a smooth delivery to site. Please get in touch if there’s anything further we can help with in future.
Best,
Mike - Marketing Manager
Great product
Great product
Great service
Only reason for 4 stars. I didnt receive notice for delivery after stating this is what's needed
3 December 2025
Reply from GroundGuards
Thanks so much for your review. We're really glad to hear you’re happy with the product and our service.
I’m sorry you didn’t get a delivery notification, especially after you’d asked for one. We did pass your instructions on to our delivery partner, but it looks like they didn’t follow through this time. We’ll share this feedback with them so we can tighten things up.
We want ordering and delivery to be as smooth as possible, so thanks for letting us know - it really helps.
Best,
Mike - Marketing Manager
Reply from GroundGuards
Thank you for your review. Glad we could help and that the team looked after you.
Best,
Mike - Marketing Manager
Reply from GroundGuards
Thanks for the review, happy we could help. Give us a shout if there is anything we can help with in the future.
Best,
Mike - Marketing Manager
Reasonable price & fast delivery
7 October 2025
Reply from GroundGuards
Thanks for your feedback. We’re happy we could help. Please get in touch if there’s anything else we can assist with.
Best,
Mike - Marketing Manager
Reply from GroundGuards
Thank you for your feedback. We’re happy we could help you! Please get in touch if there’s anything else we can assist with.
Best,
Mike - Marketing Manager
The operatives were very good at their…
The operatives were very good at their job and great communicators. Pleasure to work with.
7 October 2025
Unprompted review
Reply from GroundGuards
Thanks for the feedback! Really good to hear the team made a great impression on site, I’ll be sure to pass that on to them.
Best,
Mike - Marketing Manager
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