The mattress bought came with a brown stain in the middle, difficult to start a complain with customers service and after 3 weeks the discussion between the commerce and I still on, rejecting any retu... See more
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Very impressed by their service. i am always a little suspicious of such deals as they appear too good to be true. I received the key immediately and worked without a problem. When I had to change... See more
Pleasant position on main square with outside terrace. Friendly welcome and service. Flexible with time of booking (as we met friends by chance and had drinks wit them first) and included wine (whic... See more
Groupon has been a great discovery for me. It is an easy access portal that offfers the best discounts for many items you want, be It a cinema ticket or an online course. In my case, It offered me a d... See more
4.0
Great
22k reviews
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I’ve booked what I bought with the…
I’ve booked what I bought with the company through WhatsApp on the same day
18 March 2025
Fiable y con grandes beneficios
18 March 2025
GROUPON MASSAGE SCAM!!! IDOLA CLINICS
GROUPON SCAM!!!! DO NOT TRUST IDOLA CLINICS BARCELONA. I booked a massage on Groupon with Idola Clinics Barcelona and they asked for a screenshot of my QR code, marked it as used and made a fake appointment. When I turned up they said I had no appointment so I made another appointment and when I came back AGAIN they told me it did not exist. They told me they couldn't send me an appointment confirmation because they didn't have access to their email or whatsapp or instagram which was a blatant lie so that they didn't have any paper trail. I went to Groupon to resolve the issue and they told me they would give me a refund which they NEVER DID and has continued to ignore my follow up emails!! SCAMMERS
11 March 2025
Unprompted review
Reply from Groupon España
Hi,
Thanks for your review!
We are truly sorry to hear about the inconvenience and frustration you encountered with Idola Clinics Barcelona when trying to use your Groupon voucher. Your concerns are entirely valid, and it's disheartening to hear that your expectations for a simple and enjoyable experience were not met.
Our team is currently reviewing this complaint and will follow up with you directly to resolve this issue for you within the next 48 hours.
Regards,
Amalesh Radhakrishnan
Groupon Customer Support
They still refuse to give a monetary…
They still refuse to give a monetary refund even thou the booking they sold me is not available, 128 euros down the drain. This company and their refund policy is criminal they only offer me credits to use in spain but i live in portugal which means traveling back to spain to use their credits. I bought a ski hire voucher which i could not use as the company in question had none available then after groupon refused my money back i tryed to use their credits at a restaurant only to find the restaurant i wanted to book was only available in 2026! and the rest was fully booked for the week of my holiday, So its not even possible to use their credits if you wanted too. complete rip off...stay clear of groupon!
2 March 2025
Unprompted review
Reply from Groupon España
Dear David,
We sincerely apologize for the frustration you've experienced. We understand how disappointing this situation must be, and we truly appreciate your feedback.
Please reach out to our customer support team via chat at https://www.groupon.com/faq, and we will do our best to assist you further. We want to make sure we explore all possible solutions for you.
We appreciate your time and hope to resolve this for you as soon as possible.
Kind regards,
Chetan C
Groupon Customer Support
Good staff and good lunch
4 March 2025
Un día espectacular
Un día espectacular, spa, masaje, day pass y almuerzo. Personal del spa y los bares y restaurante muy amables. Repetiremos sin duda 🤩
4 March 2025
The best Indian restaurant I’ve tried…
The best Indian restaurant I’ve tried here in Madrid! Thank you!
25 February 2025
Nos trataron fatal,no encontraban la…
Nos trataron fatal,no encontraban la reserva ,echando la culpa a Groupon ,y al ser de oferta fatal las hamburguesas crudas ,el camarero hostil ,muy muy mal.
25 February 2025
Reply from Groupon España
Hola Carmen,
Gracias por tu comentario.
Nos disculpamos sinceramente por los inconvenientes y la decepción que sufrió durante su reciente visita.
Es realmente preocupante escuchar que nuestro equipo no pudo localizar su reserva y que la culpa fue de Groupon. Además, sentimos mucho que la calidad de su comida no cumpliera sus expectativas y que el camarero le pareciera hostil. Este no es el nivel de servicio u hospitalidad que nos esforzamos por ofrecer a nuestros valiosos clientes.
Nuestro equipo está revisando esta queja y se pondrá en contacto con usted directamente para resolver este problema en las próximas 48 horas.
Saludos,
Amalesh Radhakrishnan
Atención al cliente de Groupon
excellent massage
I loved the massage, very professional and tailored to my needs. I recommend it without a doubt and I will repeat.
18 February 2025
Unprompted review
Pure Relaxation
The massage was simply relaxed and incredibly soothing. The atmosphere was perfect – everything smelled wonderful with high-quality essential oils, the music was perfectly tuned, and everything felt fresh and inviting. It was so easy to unwind and enjoy the moment. After the treatment, I felt completely refreshed and full of new energy. Absolutely recommendable!
7 February 2025
Unprompted review
Masajistas muy profesionales
Masajistas muy profesionales, masajes fantásticos. Y son muy agradables. Los recomiendo encarecidamente.
Very professional masseures, gave fantastic massages. We enjoyed very much. And they are very nice. I highly recommend this place.
7 February 2025
Unprompted review
Friendly and attentive staff with a…
Friendly and attentive staff with a colorful and fun ambiance. The food was good but maybe a little pricy. We had an assortment of tacos and the chipotle were my favorite.
4 February 2025
Smooth and fast…
It was easy to pay for the tickets and all the necessary information was sent without any delay. The only thing on the ‘to be improved side’ would be more information on the choices. In our case, we bought entry to the museum of illusions, and it appeared that you could chose several options of activities, which we were not aware of.
4 February 2025
Facial amd neckline massage
My facial amd neckline massage was amazing. The masseur was attentive and didnt miss a spot. Really enjoyable, and relaxing, highly reccommend it !!
4 February 2025
Not helpful to customers
28 January 2025
Reply from Groupon España
Hi Alfredo,
Thanks for your review!
We sincerely apologize for not meeting your expectations and any inconvenience this may have caused. We understand how important it is for our services to be helpful and valuable to our customers, and we regret that we fell short in this instance.
Our team is currently reviewing this complaint and will follow up with you directly to resolve this issue for you within the next 48 hours.
Regards,
Amalesh Radhakrishnan
Groupon Customer Support
Please run away
Please run away, this place is not flexible and only cared about money. They rendeem the deal and they disappear saying that I cancelled before. But I got a justified health issue and she didn’t want to postpone the deal. No empathy or compassion. I have 2 children and I was really looking forward to use it. I cared about my health issue having an impact on the merchant. I decided to cancel but the rules are the rules … no flexibility! Ashamed!
14 January 2025
Unprompted review
Reply from Groupon España
Hi,
Thanks for your review! We genuinely apologize for the dissatisfaction and inconvenience you have encountered. It is evident that you were looking forward to utilizing the deal, especially while managing your health issue and considering the well-being of your family.
We understand how frustrating it must have been to feel a lack of empathy and flexibility during a time you needed consideration the most. Please be assured that we value your feedback and take these matters seriously. We are committed to ensuring that our customers feel supported and appreciated, and it is disappointing to learn that we did not meet those expectations in your case.
To assist you further, we encourage you to reach out to our customer service team directly at https://www.groupon.es/faq. They will be more than happy to assist you and ensure that your issue is addressed in an efficient and satisfactory manner.
Once again, we apologize for any inconvenience caused, and we appreciate your understanding. We value your business and hope to have the opportunity to serve you better in the future.
Regards,
Farzana Begum. H
Groupon Customer Support
ESPECTACULAR EL FLAMENCO!!!
17 January 2025
Unprompted review
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