Guaranteed Car Buyers Reviews 

163
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the incredibly helpful staff members, seamless communication throughout the transaction, and exceptionally fast payment transfers made directly into their bank accounts before collection. Reviewers often mention that the collection drivers are exceptionally polite and efficient, ensuring that the entire handover proceeds without any stress or complications. Some reviewers were not happy with initial online quotes being adjusted later by underwriters or felt a bit skeptical about how quickly the entire transaction moved at first. Despite these occasional minor concerns, people consistently found the overall car selling process to be straightforward, reliable, and entirely hassle-free from start to finish.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting a quick, professional, and... See more

Staff

Clients share positive opinions on staff, frequently praising team members for their friendly, helpful, and... See more

Price

Customers had positive experiences with price, consistently highlighting that the quoted offer was fully... See more

Payment

Consumers find payment to be extremely fast and efficient, noting a strong sense of satisfaction. People... See more

Customer service

Reviewers highlight positive aspects of customer service, noting great communication and helpful staff from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience dealing with this company. Agreed a price which they fully honoured, agreed a time for collection which they were spot on, on time. Friendly collection driver, friendly phone call con... See more

Rated 5 out of 5 stars

Made the enquiry, got a price and date for inspection. Inspector arrived on time, was very efficient and a final value agreed with Tony. Money in bank within 15 minutes and V5 ownership transferred i... See more

Rated 5 out of 5 stars

Great company who offered me the best price for my car. Communication was good & detailed. Pick up was arranged quickly.. one slight technical issue meant a small disruption to the plan but it was com... See more

Rated 5 out of 5 stars

Car was collected earlier than expected on the day of pickup. Sent pictures/videos of the vehicle and logbook over WhatsApp, and was given my valuation quickly. Driver picked up the next day - interac... See more


Company details

  1. Motor vehicle dealer

Written by the company

Car Buying Service


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

163 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(163)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Easy and simple to use

Don't expect the best price. But it's decent if you just want to get rid of a car that's sitting there doing nothing.

Tony was on the ball and the driver who came to pick up the car was nice an polite.

Does what it says. Fuss free money straight into the bank.

The timings I booked slipped slightly but they were very quick to keep me updated so can't complain.

8 November 2025
Unprompted review
Rated 5 out of 5 stars

Great from start to finish

Great experience dealing with this company. Agreed a price which they fully honoured, agreed a time for collection which they were spot on, on time. Friendly collection driver, friendly phone call conversations. Couldn't fault this company. 👍👌

26 October 2025
Unprompted review
Rated 5 out of 5 stars

Couldn’t recommend this company more

Couldn’t recommend this company more, I had an issue with my Peugeot 3008, timing belt snapped and completely broke the engine, car was a non runner, didn’t have the money to fix it so my wife found these and they couldn’t have been any better, paid for the car for a good price for a non runner, the money was sent to my account before they changed the ownership over for me, and then they came and collected it for me and took it away, made a stressful situation as stress free as they possibly could, absolutely fantastic company, professional, understanding, genuine, couldn’t recommend more!

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Was a little skeptical about using the service at first, with how quickly it all was moving. But from initially getting in touch with them to agreeing a price and pick up of the car all within the day. I was very happy to have got it all sorted out as quickly as it was with the money in the bank.

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, all done and dusted in a day.
Gentleman who collected the car was polite
And dealt professionally with the sale.
Would highly recommend.

5 October 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service/communication. No hassle, gave me a deposit for the car, paid me full balance on collection before leaving. No change to original quote. Many thanks!

13 September 2025
Unprompted review
Rated 5 out of 5 stars

Really simple process

Really simple process, great communication, and crucially a better price than offered by others. Would recommended.

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Very professional

I’d give ten stars but I’m unable too. Tony from start to finish was very professional. I provided a true statement of the state my bmw and they bought my car for the same estimate given. A great service! Thank you Tony! The woman that collected my car was recording and blowing kisses at it which I found strange. Hey ho lol

Michelle

31 August 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely spot on 👌🏻

Car was collected earlier than expected on the day of pickup. Sent pictures/videos of the vehicle and logbook over WhatsApp, and was given my valuation quickly. Driver picked up the next day - interaction took less than 60 seconds. Driver was really friendly. Communication from GCB was spot on start to finish.

26 August 2025
Unprompted review
Rated 5 out of 5 stars

No mess, no fuss,

Made the enquiry, got a price and date for inspection. Inspector arrived on time, was very efficient and a final value agreed with Tony. Money in bank within 15 minutes and V5 ownership transferred immediately. No mess, no fuss, very easy to complete, thanks guys

23 August 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service

Great communication from first contact until successful sale. Extremely courteous and honest. Very satisfied with outcome. Highly recommended.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience

Highly recommend GCB collected my car and given amount offered ,quick fast payment and car transfered ownership through DVLA all before the car was taken .. fantastic customer service throughout

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Very fair competitive price offered for my car. No quibbling on offer when collected and and quick efficient service with friendly explanation of the process throughout. Thanks again. Would recommend.

7 August 2025
Unprompted review

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