Guaranteed Car Buyers Reviews 

163
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the incredibly helpful staff members, seamless communication throughout the transaction, and exceptionally fast payment transfers made directly into their bank accounts before collection. Reviewers often mention that the collection drivers are exceptionally polite and efficient, ensuring that the entire handover proceeds without any stress or complications. Some reviewers were not happy with initial online quotes being adjusted later by underwriters or felt a bit skeptical about how quickly the entire transaction moved at first. Despite these occasional minor concerns, people consistently found the overall car selling process to be straightforward, reliable, and entirely hassle-free from start to finish.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting a quick, professional, and... See more

Staff

Clients share positive opinions on staff, frequently praising team members for their friendly, helpful, and... See more

Price

Customers had positive experiences with price, consistently highlighting that the quoted offer was fully... See more

Payment

Consumers find payment to be extremely fast and efficient, noting a strong sense of satisfaction. People... See more

Customer service

Reviewers highlight positive aspects of customer service, noting great communication and helpful staff from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience dealing with this company. Agreed a price which they fully honoured, agreed a time for collection which they were spot on, on time. Friendly collection driver, friendly phone call con... See more

Rated 5 out of 5 stars

Made the enquiry, got a price and date for inspection. Inspector arrived on time, was very efficient and a final value agreed with Tony. Money in bank within 15 minutes and V5 ownership transferred i... See more

Rated 5 out of 5 stars

Great company who offered me the best price for my car. Communication was good & detailed. Pick up was arranged quickly.. one slight technical issue meant a small disruption to the plan but it was com... See more

Rated 5 out of 5 stars

Car was collected earlier than expected on the day of pickup. Sent pictures/videos of the vehicle and logbook over WhatsApp, and was given my valuation quickly. Driver picked up the next day - interac... See more


Company details

  1. Motor vehicle dealer

Written by the company

Car Buying Service


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

163 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(163)

53 reviews in the last 12 months

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Rated 5 out of 5 stars

Working with Guaranteed Car Buyers was…

Working with Guaranteed Car Buyers was a fantastic experience. They gave me a fair price for my non-running car and made the entire process incredibly simple. Their communication was clear and efficient from the start, so I always knew what was happening.

Tony was especially helpful. He walked me through everything and made sure I felt comfortable, which was a huge relief since 1 didn't know what I was doing. The colection and payment were both quick and convenient, just as they promised. I highly recommend Garuante Car Buyers to anyone looking to sell a vehicle without the usual hassle.

Thank you Guaranteed Car Buyers for all your

29 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent and efficient service from…

Excellent and efficient service from start to finish.
The customer service team was quick to respond, and the car was collected the very next day after confirmation. Everyone we dealt with — from the support team to the collection driver — was incredibly friendly, professional, and efficient. A smooth and hassle-free experience all around.

20 July 2025
Unprompted review
Rated 5 out of 5 stars

Hello

Hi, nice doing business with you, I apologise if I may had sounded rude on the phone, I kind of doubted myself if I had clicked 'runner' by accident... they were very kind and patient on the phone, whole process went smooth, thank you.

1 June 2025
Unprompted review
Rated 4 out of 5 stars

Very efficient

Very efficient. Good comms and keep to the agreed time.
They knocked money off at pick up though, so i wasn't happy. And to be fair in hindsight, I wish I'd repaired the car.
So not a great deal for me, but I chose this route, and they did their part well.

19 June 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service

I successfully sold my non-running car, and I couldn’t be more satisfied with the process. From start to finish, the service I received was exceptional. The team was incredibly professional and straightforward, making the entire transaction seamless. They offered a fair price for the vehicle, which I felt was reasonable given its condition. I’m genuinely happy with the outcome and feel confident that I made the right decision. Overall, it was a hassle-free experience, and I’m pleased with how everything turned out

18 June 2025
Unprompted review
Rated 5 out of 5 stars

A great service provided by Guaranteed…

A great service provided by Guaranteed Car Buyers. Communication was quick as soon as I submitted my enquiry, I had an email from Guaranteed Car Buyers with a sensible offer for my beloved Audi Q5. The process was smooth from start to finish. A professional and friendly company to deal with. Tony was very helpful, no pressure and no haggling. I got the offer I intially received and the money was in my account within 15 minutes of the Driver coming to pick the car up. Overall a positive experience and I would recommend using this company if anyone is thinking of selling their car, even a non runner.

14 June 2025
Unprompted review
Rated 5 out of 5 stars

Good experience

Good experience, no haggling - they honoured the price agreed beforehand. Tony and the driver were friendly and easy to deal with. The only small grievance I had was that the driver rescheduled the agreed meeting time at late notice, but had no issues besides that.

31 May 2025
Unprompted review
Rated 5 out of 5 stars

Car collect the same day

Car collect the same day, very friendly guys and paid me exactly what was agreed over the phone after sharing a few pictures and a quick video. Payment was within minutes too. Would use again if I had another car to sell. Thanks

26 May 2025
Unprompted review
Rated 5 out of 5 stars

The guys at GCB were very swift and…

The guys at GCB were very swift and helpful. Both the driver who came to collect the car and the person I talked to on the phone were both very respectful and helpful. I would highly recommend them to anyone looking to sell a car they no longer want or need.

28 April 2025
Unprompted review
Rated 4 out of 5 stars

Good experience

Easy to deal with. There was a slight bit of bartering on the sale price, but wasn't a million miles away from the agreed price given on the initial email. Very easy process once price agreed.

20 April 2025
Unprompted review
Rated 5 out of 5 stars

I highly recommend GCB

I highly recommend GCB and in particular Tony for the excellent customer service provided and the fair price offered on my car. Don't use we buy any car, go to GCB. Tony asked return some small items left in the car by mistake which I greatly appreciate.

The whole process was well organised and smooth. Communication was excellent and on the day I got regular calls from the driver to say how long they would be.

Once the car inspection was completed, the money was transferred in 30 mins and Tony updated DVLA online. Just like that the sale was complete.

Such an easy process, thanks Tony!

Irfan Khan

19 April 2025
Unprompted review

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